Product Innovation Educators

FEBRUARY 17, 2025

She positioned herself at the intersection of different functions, collecting input from business stakeholders to define problems, then transmitting requirements to development teams to create solutions. Multiple teams compete for the same resources 4. Product managers must navigate situations where: 1.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Innovation Educators

DECEMBER 23, 2024

Mike notes that while no single tool is perfect for every task, having multiple AI resources available allows product managers to leverage the right tool for specific needs. The quality of AI’s work is not as good as human’s work, but its speed is superhuman, and product managers can take advantage of that.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

Lenny Rachitsky

AUGUST 20, 2024

how AI is getting closer to replacing PMs , which parts of the job are most likely to be impacted ), so I wanted to take this week to share an important message: I believe that product managers are the best -positioned role in tech to thrive in a world of AI. In fact, many jobs will start to look more like product management.

Positioning 143

Positioning User Friction Weak Development Team User Testing 143

Product Innovation Educators

NOVEMBER 16, 2020

Strategy is an organization’s game plan for achieving its long term objectives in light of its industry position, opportunities, and resources. Strategy positions the company in a way that it can use its resources and competitive advantage to achieve its specific goals as defined by the company. [14:16]

Strategy 314

Strategy Product Manager Product Management Management 314

The Product Guy

MARCH 19, 2025

Product teams focusing on energy efficiency, cloud resource optimization, and sustainable materials are seeing real cost reductions and performance improvements. Teams that continuously refine positioning and functionality ensure their products stay valuable instead of falling behind competitors. Impact-driven sustainability wins.

Development 195

Development User Testing Customer Feedback Customer Experience 195

Product Innovation Educators

JANUARY 20, 2025

He is the founder of OKRs.com, which provides resources and coaching services. Key results should be measurable outcomes that tells the team whether they are making positive progress, like “200 people sign up for the demo after reading the blog post.”

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. We realized we did not have the experience and resources to build the product during our first sprint. The engineering team is a valuable resource for determining product feasibility and timeline. All the functions worked properly.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

OCTOBER 25, 2024

Use data to support your position and explain the trade-offs. Sometimes, these expectations are simply not achievable given resource or time constraints. The CEO may want to introduce a new feature to impress investors, or a VP might suggest something based on personal preferences, despite little alignment with product goals.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

The Product Guy

AUGUST 13, 2020

A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities. Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management.

Product Manager 407

Product Manager Product Management Research Software Feedback Software 407

Userpilot

DECEMBER 31, 2024

Thats where the Userpilot Resource Center comes in. Moreover, by investing in Userpilots resource center, you not only reduce reliance on your support team but can also take full advantage of it through self-service and enhance the product experience. An in-app resource center is crucial to delivering a top-notch self-serve experience.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Productside

APRIL 16, 2025

The Power of Influence Over Authority Another myth Guy breaks down is the idea that product managers need positional power to lead effectively. And as Guy points out, its exactly what modern teams needespecially as they navigate trade-offs, resource constraints, and constant change.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Product Management University

MARCH 5, 2025

Listen, relate, and position your products as the key to meeting their goals by solving their problems. Knowing exactly how much quantifiable value your company needs to deliver to the market to get thereand having an execution plan fully resourced to back it up. They’ll assume your products are great. Easy, right?

Customer Experience 130

Customer Experience Workshop Positioning Product Marketing 130

Alchemer Mobile

JUNE 13, 2025

Once you know what Finance is focused on, you can position CX as a solution to that challenge, not just another expense. Instead of starting with customer complaints or experience gaps, start by asking Finance: What problems are you trying to solve this year? Pro tip: If you’re aligning CX to LTV, break the metric down.

Finance 130

Finance Data Visualization Feedback Software Customer Feedback 130

The Product Guy

JUNE 20, 2019

This has been challenging to navigate as there are not many resources available on how to manage not only a maturing product but the changes that come with rapid organisational growth. Regardless of your company’s size or budget, you will always face limited resources for your product development.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Coalition

DECEMBER 4, 2023

The Critical Role of Product Strategy When Resources Are Limited (Part 2 — Rounds A, B, and Later) When you start selling your product, you feel great, but that doesn’t last for too long. A great salesperson cannot develop that positioning by themselves. You add features, you replace salespeople, but it doesn’t help.

Product Strategy 145

Product Strategy Strategy User Testing Weak Development Team 145

Product Talk

MAY 13, 2020

He quotes Richard Rumelt , author of Good Strategy Bad Strategy : “Good strategy works by focusing energy and resources on one, or a very few, pivotal objectives whose accomplishment will lead to a cascade of favorable outcomes.”. They need focus and clarity to wisely invest their finite time and resources. Tweet This. Tweet This.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

The Product Guy

MARCH 12, 2020

Stakeholders wanted everything on the backlog, and “Prioritization” discussions would always turn into resource discussions. There are a number of different options for how you write themes, but I found positive themes (user can do X) to be more helpful than the same theme framed negatively (user can’t currently do X).

User Testing 405

User Testing Customer Experience Product Research Framework 405

The Product Manager Coach Blog

JANUARY 14, 2025

Resource Alert: Explore How to Lead in Product Management by Roman Pichler for actionable advice on stakeholder engagement. Recommended Resource: Check out Marty Cagans EMPOWERED for insights into building a data-driven product culture.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. You can do this by calculating the percentage of positive responses (satisfied and very satisfied) you received. Similarly, sharing positive experiences is easier than ever before. CSAT Score Formula.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment.

Data Visualization 290

Data Visualization Research Software Generative AI Artificial Inteligence 290

UX Planet

DECEMBER 25, 2024

You see, a positive user-centred designercan; Increase engagement, Build loyalty, and,yes, Contribute positively torevenue I just feel that the moment we link UX to financial metrics, the conversation about the value of UX goes out thewindow. In the end, UX is about more than financial gain. Enjoyed this?

UX 105

UX Customer Experience Feedback Software Customer Feedback 105

Alchemer Mobile

OCTOBER 7, 2021

“Having a way to speak to the people who are just massive fans really helps us on how we continue to build on that positive behavior and positive experience. It’s been really, really helpful to have an easily managed tool. I can go out and do it myself and have it be published tomorrow if I want to.

Product Research 246

Product Research Feedback Software Feedback Loop Customer Feedback 246

Product Management University

JULY 10, 2020

It’s important to understand industry best practices here before you build or position a solution. LinkedIn) and other resources to identify additional stakeholders that are impacted by the buying decision. What Are Target Customers Doing to Eliminate the Obstacles? Requiring salespeople to use social media (e.g.,

Marketing 241

Marketing Customer Feedback Workshop Positioning 241

Product Innovation Educators

OCTOBER 19, 2020

You can be a great brainstorming resource to help Marketing or a naming consulting. . Suggestive —your name suggests what your product is; the name doesn’t have to be descriptive, just suggestive of a positive brand experience. You can be a great brainstorming resource to help Marketing or a naming consulting. .

Naming 307

Naming Branding Customer Experience Consulting 307

Alchemer Mobile

DECEMBER 21, 2022

In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk. Risks Shifted to Fans: Customers whose expressed emotion has shifted from negative to positive, or from Risk to Fan.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Product Innovation Educators

JULY 8, 2024

It guides your decisions, helps you prioritize features, and positions your product in the market. These are the unique skills and resources that set you apart and are hard for competitors to copy. It’s a tool to assess whether a capability or resource gives you a lasting competitive edge.

Strategy 310

Strategy Product Manager Product Management Management 310

UX Planet

OCTOBER 24, 2024

Key resources : The most important assets required to make your business model work (e.g., physical, intellectual, human, financial resources). It outlines the value the users will derive and the positive behavioral change they may experience. Revenue streams: How your company makes money from each customer segment.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

Product Innovation Educators

JANUARY 29, 2024

No matter how healthy we might be, we’re all going to be in a position at some point where we need to draw on our emotional resources to get through a tough time. The more work you can do proactively, the better a position you’ll be in when life throws you a curveball. [7:54] That’s not good boundaries.

Leadership 269

Leadership Product Research Product Manager Product Management 269

Intercom, Inc.

MARCH 10, 2021

Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource. Practice the art of the “positive no”. Enter the “positive no.” The concept is pretty simple – a positive no consists of a “Yes!

Strategy 245

Strategy User Testing Product Research Research Software 245

Product Innovation Educators

JUNE 24, 2024

From Nonprofit Leadership to Product Management Mary Baird spent a decade in various nonprofit leadership roles, handling a wide range of responsibilities, from donor development and resource management to program management and even website design. How have you leveraged these skills to drive success in your current position?

Product Manager 249

Product Manager Product Management User Friction Product Research 249

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. ReSource- Use existing products and introduce a new ingredient. Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Chicken Nuggets into Fish McBites).

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

Alchemer Mobile

MAY 12, 2022

Mobile teams working on Family apps experimented with talking to more new consumers at different times throughout the year, and saw mostly positive waves of change as a result. Responses were generally positive, and Family apps had a Love Percent of 74%, high above the overall average of 64% overall. Bonus reading and resources.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

Userpilot

OCTOBER 28, 2024

This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. You can also call it directly from the in-app resource center. You can do this by creating a resource center.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Alchemer Mobile

DECEMBER 28, 2021

In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk. Risks Shifted to Fans: Customers whose expressed emotion has shifted from negative to positive, or from Risk to Fan. Get started today!

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Intercom, Inc.

MAY 12, 2021

We assigned specific timeframes to each stage to keep us to the desired timeline, and understand where we might need more time or resources. Add them to the shared team playbook to create a global resource and share your learnings with other teams. We’re positive about what we’ve achieved so far, and we’re ready to keep improving.

User Testing 239

User Testing Feedback Software Framework Reporting Tools 239

The Product Coalition

MARCH 18, 2022

Given that we have finite engineering and product resources, what is the path forward?” They return your phone calls, buy more licenses, leave positive reviews, etc. With finite, precious resources and an aggressive roadmap, you need to retain talent and resources passionate about both your product and your customers.

Customer Experience 205

Customer Experience Customer Feedback User Testing Onboarding KPIs 205

Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. And the best way to give your customers a positive experience ?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264