Userpilot

JUNE 5, 2023

TL;DR A free trial landing page can help you convert traffic into signups, provide the information they need to make a final decision, keep leads engaged during the signup journey, and target the right demographics to bring in more SQLs. The core purpose of free trial landing pages is to turn website traffic into product signups.

Feedback Software 87

Feedback Software Data Visualization User Testing Product Research 87

Userpilot

APRIL 22, 2024

Userpilot employs SSO options to remove friction from the signup process. Fast value : Product-led growth model focuses on making the signup process seamless. If users spend too much time on complex signup forms, they could get frustrated and abandon the process. Basecamp offers a free trial to generate product-qualified leads.

Feedback Software 78

Feedback Software Product Research Customer Experience Strategy 78

Lenny Rachitsky

JANUARY 16, 2024

ARR = New ARR + Expansion ARR + Reactivation ARR – Churned ARR – Contraction ARR New ARR = New seats * price per seat New seats = Visitors * conversion to trial/freemium * conversion to paid * seats per account Visitors Paid ads SEO Direct (e.g. word of mouth, virality) Referral (e.g. WOM, virality) Referral (e.g.

User Testing 124

User Testing B2C Outbound Feedback Software 124

Lenny Rachitsky

MARCH 5, 2024

Especially if you’re looking for a sustained increase in signups or launching your product for the first time, paid ad campaigns are often a more efficient way to test initial messaging or scale your marketing efforts sustainably. Twinr received 1,000 signups on launch day and has continued to get 150 signups per day since.

Startups 120

Startups Feedback Software Onboarding KPIs Customer Experience 120

Userpilot

JANUARY 11, 2024

You can make the onboarding experience less stressful by simplifying the signup and KYC processes. Simplify the signup process The first step to a seamless onboarding experience is a simplified signup process. Ensure a seamless user experience With the signup and KYC processes completed, the user can now get into the app.

Onboarding KPIs 104

Onboarding KPIs Customer Experience Feedback Software User Testing 104

Userpilot

APRIL 26, 2023

This includes signup forms , welcome pages , and empty states , each serving a different purpose in your onboarding flow. Asana: keeps the signup page simple and short for a frictionless customer experience. Duolingo: uses gamification elements and a progress bar to guide users through the signup process.

Data Visualization 95

Data Visualization Product Research Customer Experience User Testing 95

Mixpanel

MAY 2, 2023

Though our marketing team at the time was reporting healthy acquisition in Google Analytics leading to high numbers of new signups, our product team’s Mixpanel dashboard showed conversion from those signups to paying customers was low.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

Userpilot

JULY 22, 2022

Here are some UX trends you should pay attention to: The shift toward multiple SSO signups will help SaaS companies create frictionless signup flow. Shift towards multiple SSO signup process. To create a frictionless signup flow , SaaS companies are adopting single sign-on (SSO) to provide users with more signup options.

Feedback Software 115

Feedback Software UX User Testing Embedded Analytics 115

Mixpanel

JANUARY 13, 2022

In a startup I worked with, we once saw a very big drop (40%) in the signup process (Signup form > Signup successful). My way of breaking the problem down here was to add a simple event “Signup button clicked” to see if was an issue with the fields or something deeper than that. The event gave me a better picture!

Data Visualization 119

Data Visualization Analytic Tools Customer Feedback User Testing 119

Userpilot

JANUARY 9, 2023

Focus on these two screens for successful onboarding: your signup screen and the welcome page. You have two options when creating signup pages: make them friction-based or use a frictionless approach. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc.

Customer Experience 97

Customer Experience Analytic Tools Research Software Data Visualization 97

Userpilot

OCTOBER 15, 2023

Use your signup flow to collect data from new users to understand users’ jobs to be done. The journey in SaaS encompasses numerous ‘micro-conversions’—pivotal actions a user undertakes from signup to final payment. Notion’s signup flow. Personalize the first-time user experience to reduce the time to value.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 102

Product Talk

AUGUST 12, 2020

Right from the get-go, we were really clear on the overall business outcome we wanted to drive: an increase in the proportion of signups that were still with us 90 days later (we call it 90-day retention). Another decision we were making at the same time was to reduce the noise in our data by focusing solely on our most stable signup channel.

Product Research 203

Product Research Onboarding KPIs User Testing Data Visualization 203

Userpilot

SEPTEMBER 15, 2022

Keeping your signup page simple will reduce friction and increase your signup conversion rate. An effective signup page contains a few elements: a persuasive headline, a short registration form, and a strong call to action button. Use social proof to gain credibility, build trust, and prompt users to complete the signup flow.

Customer Experience 83

Customer Experience User Testing Data Visualization User Friction 83

Intercom, Inc.

SEPTEMBER 22, 2022

Our completely refreshed starter kit gives you the practical strategies, concrete message examples, and powerful targeting suggestions your business needs to turn new signups into power users. It’s a continuous process of helping new signups get value from your product or service from day one and throughout their entire lifecycle.

Customer Experience 118

Customer Experience Messaging Download Positioning 118

The Product Guy

JUNE 26, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 185

Enterprise Product Management Product Manager Management 185

The Product Guy

AUGUST 20, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Tauheed Ahmed, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 179

Enterprise Customer Experience Product Management Product Manager 179

Intercom, Inc.

JANUARY 22, 2019

To do that, you need to nurture new signups throughout their free trial. In the same way a gardener wouldn’t plant some seeds and abandon them to the elements, you need to constantly observe and adapt to your fledgling new signups before they wither and die. The abandoned signup message. The problem? The welcome message.

User Testing 186

User Testing Customer Experience Customer Feedback Feedback Software 186

The Product Guy

MAY 15, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , John Masterson, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Product Management 187

Product Management Product Manager Product Research Management 187

Userpilot

MAY 30, 2022

A signup flow is all about avoiding friction: you could use progress bars, an SSO option, or focus on using microcopy and in-app UI feedback. To design personalized experiences, you need to gather relevant data throughout signup. Those areas include: The signup experience. Onboarding UI/UX design: The signup experience.

Feedback Software 97

Feedback Software Research Software User Testing Customer Experience 97

Mixpanel

JULY 8, 2022

Now, you only need two events—a signup or session start event and a value moment event—to get started. Which channels generate the most signups? Perhaps you notice that your signups are trending upwards (yay!) Perhaps you notice that your signups are trending upwards (yay!) How many of my engaged users come back?

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

JANUARY 31, 2023

Next, you’ll want to focus on the signup flow : it’s important to create a positive first impression. Depending on the critical business processes and complexity of your SaaS, you’ll either want to collect key information during signup OR create a frictionless entry point. Choose the type of signup flow wisely.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

Userpilot

JANUARY 15, 2024

User activation insights This user activation insights dashboard tracks signups, activation, and drop-off rates for new users. Activation reports can show you the total number of signups within a specific period, see how signup volume is trending, and display the activation rate across all new users. What is it for?

Data Visualization 101

Data Visualization Onboarding KPIs KPI Dashboard 101

The Product Guy

AUGUST 7, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Paul Hurwitz, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Leadership 162

Leadership Enterprise Product Management Product Manager 162

The Product Guy

JANUARY 14, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Product Management 174

Product Management Product Manager Management Management 174

The Product Coalition

AUGUST 3, 2021

Before we look at the problems with Mailchimp, let’s look at the pros of the tool: Code-free email set up Marketing calendar Marketing automation Landing pages & Signup forms Robust analytics & reporting Social sharing But, the burning issue that the users of Mailchimp face are that, their emails land on the Spam folders.

Customer Experience 148

Customer Experience Analytic Tools Data Visualization Reporting Tools 148

The Product Guy

FEBRUARY 6, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! Join us in celebrating and congratulating our recent mentee graduates!Signup Check it out… About The Product Mentor. Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats.

Enterprise 162

Enterprise Product Management Product Manager Management 162

The Product Guy

JULY 9, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Brad Popiolek, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Agile 165

Agile Enterprise Leadership Product Management 165

Userpilot

NOVEMBER 19, 2023

Leverage the signup flow to bundle relevant cross-sell offers. CyberGhost VPN recommends relevant features during the signup process. Leverage the signup flow to bundle relevant cross-sell offers New customers come to your tool with heightened interest and enthusiasm. Set data-driven prompts to suggest relevant features.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

The Product Guy

JULY 23, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Scott Stokke, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 156

Enterprise Product Management Product Manager Management 156

The Product Guy

APRIL 30, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Roadmap 165

Roadmap Strategy Enterprise Product Management 165

Userpilot

MAY 2, 2023

You have the signup flow, initial onboarding flow or product tour , and email onboarding process, to name a few. If it isn’t clear how long onboarding users will take, your new users may get bored and postpone their signup process for another day. Onboarding experience roadmap. Userpilot welcome screen that prompts user action.

Analytic Tools 84

Analytic Tools Feedback Software Customer Experience Data Visualization 84

The Product Guy

MAY 28, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Yogesh Sharma, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 162

Enterprise Product Management Product Manager Development 162

The Product Guy

MARCH 19, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Yossi Mlynsky, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Workshop 164

Workshop Enterprise Framework Product launches 164

The Product Guy

APRIL 16, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Patrick Hoffman, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 162

Enterprise Product Management Product Manager Management 162

Userpilot

JUNE 15, 2021

Here are a few things we’d like you to take note of from Fullstory’s user onboarding experience: The landing page has a strong value proposition, with a clear CTA to signup for free. The signup flow continues with persona-based questions. It pushes for activation (installing the JS code) early on during the signup process.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Userpilot

OCTOBER 20, 2022

You should follow these best practices if you want your onboarding to be effective: Keep the signup flow frictionless and easy to complete. Avoid requesting too much information upon signup. The signup form is the user's first interaction with your product. Userpilot signup flow. Sign-up form. Welcome screen.

Onboarding KPIs 97

Onboarding KPIs Customer Experience Data Visualization Certifications 97

The Product Guy

MARCH 5, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Bryan Postelnek, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Document 162

Document Enterprise Leadership Messaging 162