Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Intercom, Inc.

JANUARY 21, 2020

Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Fitness: (Fitbit, Strava) 35.3%. Travel: (Airbnb, Ryanair) 35.5%. “Snapchat opens with the camera view so users can create their snaps as quickly as possible. of their first screen.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Guy

OCTOBER 1, 2018

All of this while guiding the development team, maintaining constant communication with stakeholders and potential customers, and optimizing for the product’s ultimate impact on its users. A great way to develop the set of features is though a User Story Map. What are the most critical tasks for the users? Exploration.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

User Testing 84

User Testing Research Software Customer Feedback Product Research 84

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. But before you apply, it’s helpful to take some time to find out if we’re a good fit for you, your experience, and your design career goals. Work samples review. Intercom’s R&D principles.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Feedback Integration ? Would you take the leap through time? ?⏱️

Customer Experience 97

Customer Experience Travel Feedback Software UX 97

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Mind the Product

JUNE 25, 2019

You might know the term culture fit. You might even use it day-to-day, but hiring for culture fit could be having a hugely detrimental effect on your product organization. You may be limiting your ability to meet customer needs because of an unconscious bias across your organization. I was included in the final review.

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

Andrew Chen

FEBRUARY 6, 2024

I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy.

User Testing 105

User Testing Research Software Feedback Software Startups 105

UX Planet

MARCH 29, 2025

In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. At its core, UX strategy serves as your guide for crafting experiences that genuinely resonate with users and encourage them to engage.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. So, my name is Katja.

User Testing 101

User Testing Product Research Presentation Research Software 101

Mind the Product

JUNE 27, 2019

The method was to test two groups. Each group was read the parable of the Good Samaritan – the story of a Samaritan coming to the aid of a distressed traveller after others have ignored their plight. The participants were then asked to move to another building to complete the test. What can we learn from this?

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Why is your mobile app user retention declining?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Modus Create

JANUARY 15, 2025

Intelligent applications harness AI to deliver personalized, adaptive, and data-driven user experiences that surpass traditional functionalities. Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Intercom, Inc.

MAY 13, 2019

Knowing your user’s story is central to a great onboarding experience – but how do you actually tell that story ? Ultimately, it’s the content that helps your users achieve their goals. That way, you’d know your user’s story and their goals before building anything. Create a narrative for your users’ journey.

User Testing 171

User Testing Customer Experience Research Software Product Research 171

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. from the Revolut manifesto on its careers page.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Mironov Consulting

JUNE 28, 2018

Business-to-consumer (B2C) targets individuals and families. I arbitrarily designate products under $500 as consumables or low-involvement purchases; products between $500/year and $5000/year as departmental or SMB or high involvement for single corporate purchasers. Some core assumptions: The typical B2C buyer is the user.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

MARCH 9, 2021

Users should have an opportunity to book the ride just in a couple of seconds, without the necessity to provide a lot of details. This will give users all the options available to choose the most suitable one. Ubers shows available cars even before the user confirms a ride. Arresting their attention ??????? How does Uber work?

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

The Product Coalition

MAY 7, 2023

How does information travel from our brains to the computer? Automatic speech recognition is prevalent in user-facing applications such as virtual agents, live captioning, and clinical note-taking. The organization claims that it strives to provide customers with a personalized experience. It expanded at a CAGR of 23.7%

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

UX Studio

SEPTEMBER 30, 2019

When it comes to travel app development, product managers have to take the customers’ needs into consideration. Of course, I’d still want to go, so there has to be a way to please travellers out there. . Travel app development can bring better conversion. Happy users mean better conversion.

Travel 66

Travel Research Software Development Product Research 66

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but 98% of travelers carry their smartphone with them throughout their journey.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userzoom

JUNE 6, 2019

UX researchers, Soma Ray & Stephanie Agotborde, describe how they created the ultimate UX super-team at Booking.com. In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation.

User Testing 93

User Testing Research Software Product Research UX 93

The Product Coalition

MAY 19, 2020

This app would guide fans as they travel to a match anywhere in Europe. Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. How will they react?

Research Software 84

Research Software Feedback Software User Testing Product Research 84

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. This trend is likely to continue due to the convenience and safety of online grocery shopping. How might we streamline communication to improve customer satisfaction?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Transportation and travel. My investing thesis. Why is that?

User Testing 100

User Testing Startups Technical Review Customer Experience 100

UX Studio: Product Management

APRIL 27, 2020

This app would guide fans as they travel to a match anywhere in Europe. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system. With enough research ammo, they began to build the app. Research streams. How will they react?

User Testing 84

User Testing Product Research Research Software Feedback Software 84

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. It is proven to be an effective system. and Facebook.

UX 131

UX Research Software Feedback Software User Testing 131

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse has been developed to answer the big question all businesses want to know: “What are my customers thinking and feeling about my brand?” Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 104

Feedback Software Product Research Research Software Weak Development Team 104

Split

AUGUST 28, 2020

If your goal is to move from a software delivery cycle that was built with lots of guardrails and infrequent deploys, to a more modern methodology that supports responsiveness via frequent releases to flow value to your customers as quickly and safely as possible, then who you put in charge of change management decisions matters, a lot.

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. The idea of a code review or a design review? They didn't need review—their code was just that good. Consider the System.

Technical Review 122

Technical Review Research Software Software Review Systems Review 122