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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. I think that was in 2004. We’ve come a long way.

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Being Bold & Making Bets: Capabilities of a Bold Product Manager

BrainMates

The Biggest Bet of My Career In 2004, I left a stable product role at a subscription TV company to start Brainmates. That project reignited my passion for problem-solving and customer experience. Too little, and we risk missing critical insights. Gather Evidence Identify key data points and insights. Embrace iteration.

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Tobi Lütke’s leadership playbook: Playing infinite games, operating from first principles, and maximizing human potential (founder and CEO of Shopify)

Lenny Rachitsky

Starting as a snowboard shop in 2004, Shopify has become the leading commerce platform by consistently approaching problems differently. Don’t shy away from providing tough feedback that challenges them to aim higher. In any product, the user experience matters. e-commerce.

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Putting $125M to work for you, our customers

Intercom, Inc.

Then, as the customer base and market matures, successful disruptive technologies evolve with them, adding the sophistication that ever larger customers need as they scale. The most important thing we’re going to do with this capital, and this year, is improve our existing products based on your feedback. But we need to do more.

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From 2 hours to 2 minutes: How Hostinger accelerated customer support with Intercom

Intercom, Inc.

Having the right tools to support customers is vital if your customer base is growing at a fast clip. Try 1 new customer every 5 seconds. Launched in 2004, the web hosting provider serves over 29 million users in 178 countries. Supporting customers personally at scale. The challenge.

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TEI 323: Product management insights, stories, and secrets from inside Amazon – with Colin Bryar & Bill Carr

Product Innovation Educators

Insights, Stories, and Secrets from Inside Amazon. And, they are here to share their insights with us. . 7:47] How did you see customer obsession encouraged at Amazon? Remarkably, Jeff Bezos and Amazon figured out how to create reinforcing processes to make customer obsession part of people’s jobs.

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429: Innovation practices of the best companies – with Sally Kay

Product Innovation Educators

The award started in 1988, and in 2004 the OCI committee was asked to write a chapter for the PDMA Handbook of New Product Development about the OCI award. We conducted two more retrospective analyses covering 2004-2013 and 2014-2021. One of those elements is solving a significant customer problem.