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The Transition From Customer Success to Product Management

ProductCraft

If you had told me, a fresh 2008 graduate with a master’s degree in social work, that I’d eventually be working at a fast-growing tech startup as a product manager, I’d have laughed. Read more » The post The Transition From Customer Success to Product Management appeared first on ProductCraft by Pendo.

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Paying It Forward

Mironov Consulting

 I don’t know how long it will last, or how deep it will go, but over the last few weeks many companies announced staff cuts or closed startups. Feels like 2008 to me. I remember major tech downturns in 1985, 1992, 2001 and 2008.  Especially  Especially 2001.  I

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Recognizing Longevity

Mironov Consulting

Back story: I joined a 20-person startup in 1998 as the first product person. Newbies like me could scan their desktops and instantly jump to the right conclusion: I might be smart and smug, but here was someone who’d been part of the company’s earlier startup struggles. I was jealous! To be a visible member of the tribe.

Startups 122
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The Six Essential Books that Every Product Manager Should Read

Mind the Product

I always tell the participants of my workshops that as a Product Manager you should be voraciously curious about what’s happening in the field. Here are some of the first books I read after getting into product management. I spent a few years working as a consulting Product Manager at Pivotal Labs.

Books 102
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Upcoming Speaking Engagements

Bain Public

I am ready to provide business leaders and product managers the information, access, and expert guidance that they wish they had earlier in their product journey. I share my passion for product through workshops, published articles and speaking engagements. Flash Belt 2008, Minneapolis, U.S. Reach out to me.

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Janice Fraser: Knitting at the Edge of new

Mind the Product

For four years, every six months during Obama’s second term, I brought a team to the White House to teach startup-type thinking to Obama’s administration.”. She then spent five years in editorial at tech media publisher IDG before joining Netscape in the mid 90s, effectively as a product manager. “I It’s a big meaty project.”.

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Secrets of successful product management?—?Q&A with Marty Cagan

The Product Coalition

Secrets to successful product management?—?Q&A Q&A with Marty Cagan Ever wanted to know the secrets to successful product management? Especially why technology products like Netflix, Amazon and Google do so well and have so much love from customers? business results.” For two reasons.