Remove 2011 Remove Customer Experience Remove Weak Development Team
article thumbnail

Sometimes hard UI can be a blessing

UX Planet

After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design.

article thumbnail

Outsourced Software Product Development: A Comprehensive Guide

Arkenea

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

UX Moments: You’re either in or you’re out. Right now.

UX Planet

They had invested significant resources, time, and effort. In the course, they learned about the design process, worked in teams, and created a mobile app prototype from scratch. On the Operations screen the users should be able to execute an operation on a given hierarchy of entities. Step into the user’s shoes!

article thumbnail

Intercom Mobile Review: Pricing, Features, Pros & Cons

Userpilot

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. Well cover its key features, pricing, and real user reviews. Interacting with customers through Intercom Mobile. No need to build a custom chat solution from scratch.

article thumbnail

Customer retention is the new conversion

Intercom, Inc.

Convincing potential users to sign up for your product isn’t easy. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. We’ve spent a lot of time searching for one of these. We’ll get there.”.

article thumbnail

Bob Moesta on unpacking customer motivations with Jobs-to-be-Done

Intercom, Inc.

In short, JTBD is a research process that helps uncover a customer’s motivation for buying your product – the “job” your product is“hired” to complete. Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. Short on time?

article thumbnail

Product Management History: The Nineties, The Noughties, and Beyond

The Product Coalition

At the close of 2020, when we’re on the brink of entering a new decade, we thought it’d be a good time for a little history lesson. With more people entering the Product landscape than ever, now is a good time to help the newbies understand where Product Management came from, and how far the industry has come. Sound familiar?