Intercom, Inc.

OCTOBER 9, 2019

Structure your work with frameworks that embrace constraints to help System 2 to naturally take over. But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative).

Product Management 201

Product Management Product Manager Reporting Tools Research Software 201

The Product Coalition

MARCH 19, 2023

Each such level requires a different skill level and different frameworks, and moving from one to another (at least to doing it well) might take time and practice. This level requires a whole new thought process with dedicated frameworks. I guess many of you went through the same process.

User Testing 167

User Testing Framework B2B Document 167

Arkenea

APRIL 10, 2025

Google began outsourcing support roles in 2011 and expanded to product development partnerships with firms such as Globant in 2014, leveraging global teams to accelerate projects like Project Ara and other internal tools. Google: Outsourced 1,000 AdWords support jobs in 2011 and partnered with Globant in 2014 for Project Ara development.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

JULY 10, 2022

I challenge you to think of brands, products, and services you use in your daily life, and apply this framework to them. Understanding this framework will increase your awareness of core motivations, regardless of what industry you are in, and give you methods for brainstorming improvements and messages that resonate with your audience.

User Testing 158

User Testing Advertising Branding Customer Experience 158

Mind the Product

OCTOBER 28, 2016

Its first version shipped in August 2011 and didn’t have the growth curve that the company had expected, according to Cross. The Messenger team uses a framework of “understand, identify, execute” to make sure they are working on the right things, and this proved fundamental to putting the product on the path to a billion users a month.

Construction 161

Construction Messaging Customer Experience Framework 161

The Product Coalition

JUNE 18, 2020

React Native is one of the leading cross-platform app development frameworks that have been used for various applications across the spectrum for some years. React Native is not just a framework to develop apps that work on both iOS and Android. Image Source: kriss.io The Live Reload feature is a nice example of this value addition.

Customer Experience 110

Customer Experience Framework Technology User Experience 110

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. Adam: Sure, happy to!

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Johanna Rothman

MARCH 21, 2024

Back in 2011, I wrote this article: Agile Has Not Crossed the Chasm, A Contrarian View. Instead, these reasonable managers look for a framework or method that does not require management change. I wrote the Modern Management Made Easy books to support more humane and agile ways of working, but not because these ways are agile.

Agile 111

Agile Software Review Product Research Feedback Loop 111

The Review by First Round

JUNE 17, 2021

In addition to Pilot, Waseem co-founded two other startups with the same group of co-founders, including Ksplice, which was acquired by Oracle in 2011, and Zulip, which was acquired by Dropbox in 2014. In today’s conversation, we pay particular attention to the earliest days of Pilot.

Framework 52

Framework Software Review Startups Customer Experience 52

Modus Create

MARCH 1, 2019

It’s hard to believe, March 1, 2011 doesn’t feel that long ago. We also strengthened our awesome partnership with Ionic by becoming core contributors to the framework. It’s our 8th birthday today! As we look back at this incredible journey, the past year was one of huge milestones and growth for Modus. BEEP App Design.

Research Software 74

Research Software Certifications Consulting Naming 74

Modus Create

JANUARY 9, 2025

Cross-platform development With iOS and Android, open-source JavaScript frameworks like React Native and Ionic enabled quicker, cost-effective app development. He is a 2011 graduate of MindShare, received his MBA from Georgetown University, and holds a BFA from the Corcoran College of Art and Design.

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Adam: Often, this framework can tilt too far in a way that isn’t positive for long-term users. There haven’t been any changes since the book came out in 2014. However, I think that the conversation has definitely changed.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Arkenea

JANUARY 20, 2025

Key components to be included in the SRS document + SRS Document Template The updated IEEE standards of SRS documentation in 2011 provide a software requirements documentation template that can be easily adapted to every projects individual needs by the company. Related: The SRS Document Template you can download and use today.

Reporting Tools 78

Reporting Tools Document Data Visualization Software Developers 78

The Product Coalition

NOVEMBER 18, 2017

© 2011 Martin Eriksson. Even established product managers can surely take advantage of this framework to better understand how any unconscious biases brought by their own particular background/experience can be a source of shortcomings in the results of their product discovery initiatives.

Product Research 92

Product Research Product Management Product Manager Customer Experience 92

Modus Create

NOVEMBER 7, 2024

You should implement an approach that transcends standard model governance frameworks by providing a comprehensive solution that addresses the full stack of technologies comprising AI applications. Avoidance of legal and regulatory penalties As AI technologies evolve, so do the legal and regulatory frameworks surrounding them.

Reporting Tools 40

Reporting Tools Artificial Inteligence Research Software Data Visualization 40

The Product Coalition

JUNE 15, 2020

For example Zoom, which was created in 2011, has managed to grow to 10 million users (200 million in 2020…and we all know why!) So if this was all happening back in 2011, why are we talking about product-led growth all of a sudden, if it’s always been there? The secret? A product-led growth strategy.

Onboarding KPIs 88

Onboarding KPIs Strategy Product Management Product Manager 88

Brian Balfour

JULY 12, 2017

This is part 3 in a series about the growth frameworks companies need to grow to $100M+ Part One: Introduction & Why Product Market Fit Isn't Enough. This is part three in a series about 4 Frameworks To Grow To $100M+. Old Channels Get Killed Off In late 2011 Pinterest hit an inflection point and their growth started to take off.

User Testing 90

User Testing Strategy Product Research Outbound 90

Intercom, Inc.

MAY 17, 2018

Bob Moesta pioneered the Jobs-to-be-Done (JTBD) framework in the mid 90’s, alongside Harvard Business School Professor Clayton Christensen. Des: Some background here: Intercom started in 2011 as a single product. It’s rarely the first reason they’ll offer. It’s the results Intercom gets you that will get you promoted.

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Sachin Rekhi

MAY 7, 2022

His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. Thiel then shares a simple framework for thinking about distribution channels for your startup. The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm.

Weak Development Team 113

Weak Development Team Reporting Tools Advertising Startups 113

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind. just to name a few. Think of “MVP.”)

Product Research 106

Product Research User Testing Customer Experience Reporting Tools 106

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. In the framework of a project I lead at Elium, I had the pleasure to meet and interview a dozen founders of fast scaling companies. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. It’s okay to fire people.

Research Software 94

Research Software Startups Product Research Customer Experience 94

The Product Coalition

MAY 6, 2019

In 2011, his article “ The Use of Knowledge in Society ” was selected as one of the top 20 articles published in The American Economic Review during its first 100 years. Since the article was first published in 1945, it has had a deep influence reaching far outside the field of economics. When discussing Agile vs.

Product Research 66

Product Research Product Management Product Manager Systems Review 66

Intercom, Inc.

JANUARY 18, 2023

It was now possible that in 2010 or 2011, we would get iPads, and soon after, Chromebooks. We have the framework and the ability to help districts and their initiatives of, “I need to be able to assess students with common assessments.” I thought this was going to be a very straight-line journey. How do we help that?

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. This strategy rejects traditional competitive business frameworks focused on outperforming rivals. Use the four actions framework to reconstruct elements that generate a leap in value and reduce costs.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Sachin Rekhi

JUNE 22, 2015

When LinkedIn acquired my startup Connected in 2011, Elliot Shmukler was the sponsor for the acquisition and I ended up reporting directly to him. Invest in your analytics framework for measuring tests. And building out your analytics and testing framework is a worthwhile investment.

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization User Testing 60

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. I was having a great time there, back in 2011. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. I was having a great time there, back in 2011. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

The Review by First Round

FEBRUARY 2, 2023

After a comms career at Google, Aaron joined Square in 2011 to lead corporate communications. A 3-question framework for simplifying your company message early on. After a comms career at Google, Aaron joined Square in 2011 to lead corporate communications. A 3-question framework for simplifying your company message early on.

Consulting 40

Consulting Messaging Framework Startups 40

Balsamiq

APRIL 23, 2018

Based on our knowledge and experience we create our own frameworks and procedures that make our work more efficient and help us provide value to our clients month by month. It was 2011 when I started using Balsamiq. One of Alina's mobile app projects. One of Alina's web app projects. Why and how do you use Balsamiq?

User Testing 73

User Testing UX Data Visualization Research Software 73

Agile Velocity

MAY 29, 2020

Looking back to the 2011 survey, at that time, 39% of respondents said that either all teams or more than half of teams use Agile. This is why Path to Agility our Agile transformation framework is split into multiple levels (Team, System, and Organization). Rate of Adoption – A Decade(ish) Comparison.

Reporting Tools 52

Reporting Tools Agile Customer Experience Systems Review 52

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. Any frameworks I can leverage? What framework do you use to prioritize features? We use our own framework actually. How did you get into product management?

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Imaginary Cloud - Design

AUGUST 1, 2018

" Georges Didi-Huberman (2011), “Atlas – How to carry the world on One's back”. Otherwise, you would only be reproducing frameworks and recycling the same stylistic approaches from project to project, since it's faster, cheaper and safer. Relational systems are also a common practice in the field of Investigation and Espionage.

User Testing 42

User Testing Research Software Feedback Software Reference 42

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. This strategy rejects traditional competitive business frameworks focused on outperforming rivals. Use the four actions framework to reconstruct elements that generate a leap in value and reduce costs.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. Any frameworks I can leverage? What framework do you use to prioritize features? We use our own framework actually. How did you get into product management?

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Bryce York

SEPTEMBER 19, 2023

Being a hackathon, I primarily drew from my personal experience working in Slack every workday since 2011. The tutorial covered exactly what I needed but used the ‘wrong’ framework. The tutorial I found used Flask, a widely adopted library for building Python APIs. I’d used it on past projects and honestly didn’t like it very much.

Artificial Inteligence 52

Artificial Inteligence Customer Experience User Testing ChatGPT 52

Business of Software Conference

JULY 29, 2019

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. At #BoS2018, he laid out the framework and explained how they use it. What did he learn? Watch Peldi's Talk. Now, the company has over 160 employees and no office.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Balsamiq

APRIL 23, 2018

Based on our knowledge and experience we create our own frameworks and procedures that make our work more efficient and help us provide value to our clients month by month. It was 2011 when I started using Balsamiq. One of Alina's mobile app projects. One of Alina's web app projects. Why and how do you use Balsamiq?

User Testing 40

User Testing UX Data Visualization Research Software 40