The Product Guy

MAY 21, 2018

The learning experience in the past few months with my mentor Andy Wadhwa has been profound. At the time, our product team was in a process of envisioning our ideal product. At the time, our product team was in a process of envisioning our ideal product. We receive feature requests all the time. We were stuck.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

Mind the Product

FEBRUARY 12, 2019

Building products for big corporates, small startups and scale-ups. What I have seen, is that both startups and big corporates have issues in understanding how to be more product-led without the right mindset and framework. In 2015, Martin Eriksson wrote an article about the history of product management. The Hypothesis.

Product Management 192

Product Management Product Manager Customer Experience Management 192

The Product Coalition

SEPTEMBER 2, 2021

These fintech companies and startups are among the most impactful digital disruptors bringing it to reality in 2021 and beyond. Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

Lenny Rachitsky

MAY 20, 2025

Along the way, he helped Square scale from a late-stage pre-IPO startup to $3.6 Prior to Square, Saumil was a startup founder for LocBox, a marketing automation company that was acquired by Square in 2015. Over time, while the conversation stayed the same, my advice changed significantly.

Weak Development Team 117

Weak Development Team Data Visualization Technical Review Reporting Tools 117

Mind the Product

JUNE 18, 2019

The customers aren’t quite getting value out of the product, word of mouth isn’t spreading, usage isn’t growing that fast, press reviews are kind of “blah”, the sales cycle takes too long, and lots of deals never close. Money from customers is piling up in your company checking account. Do your Customers Recommend you to Friends?

User Testing 187

User Testing Product Research Product Marketing Marketing 187

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. He’s written more than 650 of them over the past decade and has been featured and quoted in The New York Times, Fortune, Wired and Wall Street Journal. Short on time?

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Mind the Product

AUGUST 23, 2017

I am the founder of Jodi Logik , an online matchmaking startup in India. I started the business in late 2015 to provide a platform for young Indians to create a good impression through their online profile and steer clear of stereotyped profiles plaguing the matchmaking industry in India. Customers are Lazy.

Customer Feedback 133

Customer Feedback Customer Experience User Testing Product Management 133

Mind the Product

MAY 25, 2018

We ran through various exercises in the first week to give us direction, including user journey mapping , product in a box , and the speedboat game. From there we put together a basic roadmap and started writing user stories. One of many tweets from users about the thank-you cards. 2015 – Launch as JustGiving Crowdfunding.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

freshtrax

JULY 16, 2019

This makes it a hot spot for startups in Japan because of how much potential there is to grow there. In recent years, venture capitalist (VC) investments for domestic businesses have grown 8 times larger than it was in 2013. Curious to know which innovative startups are successful in Japan? Related article? Established year.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Paul Adams: Let’s not do this again and then have a retro to learn the same thing we’ve already learned five times.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. Fragmentation – small service providers lack the tools or time to come online. Why is that?

Startups 111

Startups Technical Review Customer Experience Software Review 111

Mind the Product

FEBRUARY 27, 2018

Here’s what we’ve learned based on our experience of adopting a testing mindset and seeing your way through innovative product development. Chaos Report 2015. You want to build a solution that matches your business goals with customer needs. This could be money – or time, attention or reputation. Willingness to pay.

User Testing 148

User Testing Product Research Product Marketing Testing 148

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

The Product Coalition

MARCH 9, 2020

This rising popularity has lead to a huge global user population of up to 220M people using dating platforms. Recently we decided to enter this market in our own company( JoySpot ), so I started studying this market heavily to learn how can a Startup penetrate it and be competitive versus titans like Tinder. from 2018 to 2025.

Startups 84

Startups Marketing Reporting Tools Research Software 84

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Less than a year later, Drata was launched.

Reporting Tools 212

Reporting Tools Data Visualization Software Review Technical Review 212

Mind the Product

APRIL 1, 2020

I’ve based it on my experience of seeing ProductTank , and the wider product community in Wellington, New Zealand, grow from two to 1,600 people. In September 2015, about the time I left Xero , a friend of mine, Trent Mankelow, asked me if I wanted to join him and start a new meetup for product people. In the Beginning.

Product Research 179

Product Research Events Customer Experience User Testing 179

Intercom, Inc.

SEPTEMBER 30, 2021

Despite her mother’s experience and prestige as a tenured faculty member at a major medical center, she felt the mental health systems weren’t putting the family at the center of their care, dismissing a lot of her insights and concerns. For her, this is one of the most pressing issues of our time. I felt like it was time.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

FEBRUARY 18, 2020

It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember. There was a time when you couldn’t do anything serious without jQuery.

Construction 221

Construction Engineering Weak Development Team Customer Experience 221

Mind the Product

AUGUST 25, 2017

Why do we focus so much time and effort on digital transformation, agile transformation, and innovation? This is why every enterprise organisation is trying to innovate through innovation labs, accelerators, incubators, digital transformation programs, 20% time, and more. What is the point of innovation? annual growth.

Data Visualization 168

Data Visualization Customer Experience Startups Enterprise 168

The Product Coalition

JANUARY 20, 2024

It offers a variety of keynote speeches and panel discussions, all designed to give practical advice on creating products that users adore. Attendees will leave with tangible strategies to implement immediately in their organisations, as well as new connections that could turn into future customers or collaborators.

Product Management 147

Product Management Product Manager Workshop Customer Feedback 147

Intercom, Inc.

MAY 28, 2020

Aircall, “ the phone system for modern business ,” goes far beyond the call centers of old by playing well with third-party integrations that allow companies to do everything from viewing customers’ history and call transcripts in their CRM to making or receiving calls directly within Intercom Messenger. Short on time?

Customer Experience 186

Customer Experience Government Agile Marketing 186

The Product Coalition

FEBRUARY 27, 2021

A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions. All forward-thinking product creators are looking for a designer or design team to help them implement a user-centered design in reality. the community of design teams with over 100K followers on Dribbble.

Research Software 95

Research Software Analytic Tools UX User Testing 95

The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. Even though Elium already had some traction and gained many flagship customers, they were still doing on-demand development for other companies to cover their costs. After a year and a half of hard work, the effort paid off.

Research Software 90

Research Software Startups Product Research Customer Experience 90

Mind the Product

FEBRUARY 25, 2020

Richard said that a team made up of people with lots of different experiences, knowledge, and skills shows everyone that it’s alright to be different. Develop empathy – learn what’s it’s like to walk in your customers’ shoes so that you can build the products they really need and want.

Weak Development Team 169

Weak Development Team User Testing Workshop Magazine 169

Mixpanel

MARCH 30, 2020

When gender diversity at the executive level is brought to parity, organizations are 15 percent more likely to gain more profit , improve customer experience , and attract and retain expensive talent , according to McKinsey. In fact, from 2015 to 2018, gender representation had only increased by 2 percent. Want to add users?

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Mixpanel

JANUARY 11, 2021

Viacom18 proactively forayed into the OTT business in late 2015 and went live with Voot—our mobile-first video-on-demand platform—in mid-2016. We’re constantly focused on evolving the user experience and expanding our reach to newer formats such as set-top boxes, connected TV apps, etc. Digital media flipped this paradigm.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Successful decision-making often requires a blend of framework-guided analysis and intuitive judgment, where the needs of both the business and the customer are carefully considered.

User Testing 132

User Testing Analytic Tools Feedback Software Weak Development Team 132

The Product Coalition

AUGUST 3, 2023

Customers pay only for the resources that they consume. Therefore, the provider’s customers do not need to develop and deploy the infrastructure required to operate applications and programs traditionally. Quicker turnaround The use of serverless computing architecture can drastically reduce time to market.

User Testing 139

User Testing Data Visualization Construction Customer Experience 139

Intercom, Inc.

SEPTEMBER 17, 2020

The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies. Short on time? I know we chatted with you before as part of our H.O.M.E.

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

Brian Balfour

JANUARY 24, 2019

Superhuman was founded in 2015 (3ish years ago at the time of writing this). From their landing page, they are building “The Fastest Email Experience Ever Made.” Those two things provide the solid foundation to layer on growth efforts. A new user/customer starts using the product. Loop repeats.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

The Accidental Product Manager

FEBRUARY 7, 2022

I mean, customers try products, select the ones that they like, and that’s the end of the story, right? They focus on a new product development definition that includes organic ingredients, personalized service and customization of their products, such as serum meant for a specific type of skin. billion by 2023, up from US$532.43

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. Keyword research.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

Mind the Product

MAY 29, 2018

He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. His startup career includes Tumbleweed, Timestamp, WildPackets, inCode, and many others. Brant Cooper, Co-Founder of Moves the Needle.

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96

Intercom, Inc.

JULY 26, 2018

Short on time? He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market. He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market. At that same time, I was also teaching myself programming because I wanted to build stuff.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Andrew Chen

JUNE 26, 2017

One of the best essays written last year was Elad Gil’s End of Cycle? – referencing our most recent 2007-2017 run on mobile and web software, and the implications for investing, startups, and entrepreneurs. For example, following the core internet boom of the late 90s (Google, Yahoo!, 2 Competition on paid channels. .

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

UX Studio

JUNE 30, 2022

And if your website doesn’t work well on mobile devices, you lose a good number of users. billion smartphone users in the world. We can agree, that’s a huge amount of potential customers for your website. Our designers have all the experience and knowledge you need. Improved user experience.

Reporting Tools 103

Reporting Tools User Testing Customer Experience Product Research 103