DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. The transportation market is changing rapidly, and large investments are being made in the space, but what do consumers think about electric scooters?

Transportation 72

Transportation User Testing Marketing Reporting Tools 72

The Review by First Round

APRIL 21, 2022

After being early at 3 startups that achieved over $1 million in run-rate in their first six months of going live, Gagan has learned some valuable lessons and seen a wide range of outcomes — from Udemy going on to IPO in 2021, to Sprig shutting down in 2017. In our conversation, we dive deeper into the process of starting a startup.

Startups 52

Startups Testing Article Marketing 52

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. It’s not a rigorous practice by any means.

User Testing 66

User Testing Research Software Market Research Product Research 66

Intercom, Inc.

MARCH 28, 2018

We provided real-time support to a test group of new customers during their first 45 days after signing up, and it helped drive 15% incremental growth in new business revenue. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. Putting real-time support to the test. Fast response and resolution times.

Customer Experience 213

Customer Experience User Testing Product Research Reporting Tools 213

Centercode

FEBRUARY 5, 2019

My two favorite moments during a mostly uneventful Super Bowl were 1) Tony Romo circling all of the “punts” and 2) watching the Amazon Beta Testing Program commercial. We now know that Mr. Ford had good reason to not be thrilled about the Beta Test. The Real Stuff Behind the ‘Amazon Beta Testing Program’. Why the change?

User Testing 40

User Testing Product Research Testing Data Visualization 40

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. If the two sides of the market don’t have an appetite for a marketplace, your execution doesn’t really matter. We have tested a dozen tactics to improve the metrics here.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

The Product Coalition

MAY 11, 2020

Even though the interdependency part would mean greater requirement of precise testing since every building blocks are expected to have different behaviour. In worst case failed product-market-fit could lead to system deprecation, so that Monolithic architecture are the better thing to build.

User Testing 100

User Testing Product Management Product Manager Product Research 100

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers.

User Testing 117

User Testing Weak Development Team Onboarding KPIs Customer Experience 117

Business of Software Conference

JANUARY 28, 2019

In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. It was a terrible market to work in, 100s of publications were the same from you. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Mind the Product

JUNE 17, 2019

This normally takes some automation of testing and a suite of DevOps improvements, and this is where a lot of businesses stop. Techniques for testing ideas are well documented. Test Ideas Quickly and Come up With Winning Solutions Fast. Testing these prototypes is where we really learn what works.

Data Visualization 195

Data Visualization Product Research Analytic Tools User Testing 195

Mind the Product

MARCH 8, 2019

This rapid growth hasn’t been achieved by paid marketing; product evangelism has been the biggest driver of growth. The benefits and challenges of NPS have been well-explored; if you’re interested in reading more Todd Olson wrote a great blog about this in 2017. Only way to do this is by talking to people.

KPI 160

KPI Banking User Testing Product Research 160

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. The transportation market is changing rapidly, and large investments are being made in the space, but what do consumers think about electric scooters?

Transportation 40

Transportation User Testing Product Research Marketing 40

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. The transportation market is changing rapidly, and large investments are being made in the space, but what do consumers think about electric scooters?

Transportation 40

Transportation User Testing Product Research Marketing 40

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b Test and Optimize Once you feel the content meets your expectations, it’s time to start testing it. Test it both within your company and externally to ensure it hits all the right notes. by 2028, up from $6.8b

Education 52

Education User Testing Reporting Tools Data Visualization 52

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Although Parachute can be described as a web design company, they also offer development and digital marketing services. Vadím Orlov and Anton Andreev set up Embacy in 2017.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

They provide custom web design services that help clients achieve their brand and digital marketing objectives. Although Parachute can be described as a web design company, they also offer development and digital marketing services. Vadím Orlov and Anton Andreev set up Embacy in 2017.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. Many of the necessary pieces for product-market fit were in place when Rhino launched.

User Testing 75

User Testing Feedback Software Customer Feedback Data Visualization 75

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

Product Innovation Educators

JULY 4, 2022

For example, the Wyze Cam, a security camera, detects people, pets, and packages, and we’re beta testing face recognition. We’ve done limited beta testing on the Wyze Anything Recognition so far, but the results have been good. When we started in 2017, a lot of people didn’t want to spend $150 on a camera.

Artificial Inteligence 108

Artificial Inteligence User Testing Feedback Software Customer Feedback 108

Gainsight

FEBRUARY 15, 2023

During our conversation, we discussed how Teresa got into product coaching, what the current market means for Product teams, and we learned a few key strategies from her book. The Current Market Is Good News for Product Peeps We’re seeing a lot of folks in SaaS affected by layoffs and cuts on spend. But what about the Product people?

Product Research 52

Product Research Feedback Software Customer Experience User Testing 52

Nulab

JUNE 22, 2022

The latter is the most common type of innovation, and it’s often seen in products that have been on the market for a while. Radical innovation is much rarer than incremental innovation, but it can have a much bigger impact on the market. Another example is a product that’s losing market share to competitors.

User Testing 84

User Testing Customer Experience Feedback Software User Friction 84

Good Product Manager

JANUARY 28, 2018

I’ll be presenting with my colleague Monica Behncke on The Audience-Centric Imperative: What Marketing and Product Leaders Must Do to Make the Critical Transformation to Audience-Centric Go-to-Market Models. — Jeff Lash (@jefflash) October 10, 2017. — Jeff Lash (@jefflash) November 16, 2017.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

I’ll be presenting with my colleague Monica Behncke on The Audience-Centric Imperative: What Marketing and Product Leaders Must Do to Make the Critical Transformation to Audience-Centric Go-to-Market Models. — Jeff Lash (@jefflash) October 10, 2017. — Jeff Lash (@jefflash) November 16, 2017.

Agile 60

Agile Events Roadmap User Testing 60

Intercom, Inc.

NOVEMBER 5, 2018

Smart businesses today are realizing there’s a better way to do business and have started to use live chat messaging for everything, across the spectrum of sales, marketing and support. Live chat for marketing. The average conversion rate for your typical marketing stack isn’t pretty. Here’s the thing.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Mixpanel

JANUARY 12, 2023

Don’t write marketing copy without understanding the customer and their pain points. The same is true with marketing collateral. It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. I often use the Wayback machine to understand how similar products disrupted a market.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. OECD, 2017 ) ( DODA, 2018 ). Japan Productivity Center, 2018/a>) ( MECSST, 2017 ). Geography and Population.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

OCTOBER 26, 2020

considering all relevant points of view including the customers, the market, and the company itself. Test yourself: as a product leader, are you dealing with these things, or are you simply following the direction of senior management and try to build a product that would make the most out of this direction?

User Testing 128

User Testing Definition CTO Product Research 128

DISQO

JANUARY 10, 2019

69% of product managers report being responsible for customer interviews, an increase of 10% since the 2017 report. Every business faces existential threats from market forces, new competitors, automation, and workforce challenges. 86% of product managers say that they don’t spend enough time talking to users.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

Mind the Product

AUGUST 9, 2017

While the Amazon Echo Show is an impressive addition to the repertoire of voice and video monitoring systems in this growing market, it’s not the product features that are drawing attention. I believe we are on the edge of steep and continuous growth in the home automation market. between 2017 and 2022. The market was worth $24.1

Artificial Inteligence 138

Artificial Inteligence Research Software User Testing Product Management 138

Intercom, Inc.

APRIL 5, 2018

As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. Gina stepped away from Duolingo at the beginning of 2018 to help non-profits better understand the growth and marketing principles that thrive in today’s tech world. Bridging the gap between marketing and growth.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. Many of the necessary pieces for product-market fit were in place when Rhino launched.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. Many of the necessary pieces for product-market fit were in place when Rhino launched.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. Hypothesis Testing. 2017 Product Conferences. My talk at Front 2017. They were supported by a centralized user research team, a centralized design team, and a centralized market insights team. And they aren’t wrong. Gina Minick.

Product Research 216

Product Research User Testing Data Visualization Research Software 216

The Product Coalition

APRIL 3, 2018

In my previous blog, ‘Launching your product into new markets? Here’s how’ , I talked about the importance of understanding the customer and market you’re looking to enter. Because arguably, how can companies who have never been present in a given market truly understand local needs and preference?

User Testing 68

User Testing Research Software Product Research Market Research 68

Intercom, Inc.

MAY 8, 2019

What does this have to do with marketing? Well, in this day and age, the world of marketing can also seem similarly mysterious, except that new tactics and spaces are emerging every year instead of every 100. By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Userpilot

JULY 19, 2021

Must-have features for a great CEP include: functionality and channels, advanced segmentation capabilities , advanced personalization capabilities, behaviorally triggered automation, analytics and tracking, integrated A/B testing , easy no-code setup, mixed support (self-serve plus human), and the ability to accept third-party integrations.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98