Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017).

Research Software 79

Research Software User Testing Product Research Workshop 79

Product Talk

FEBRUARY 21, 2024

This interview happened in 2016 or 2017. The memorable quote from this interview was something as simple as, “I tagged over 10,000 photos with people’s names, activities, and location. The “Quick Facts” section is where you want to capture key details about the participant. That’s the magic of a memorable quote. I was amazed.

User Friction 284

User Friction Customer Experience Customer Feedback Analytic Tools 284

Product Innovation Educators

JULY 4, 2022

His name is Steve McIrvin and we met a few years as we both had kids competing in Science Olympiad. When we started in 2017, a lot of people didn’t want to spend $150 on a camera. His name is Steve McIrvin and we met a few years as we both had kids competing in Science Olympiad. 3:15] How does Wyze compete?

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Product Innovation Educators

MARCH 4, 2025

The AI Revolution in Voice of the Customer Research Early AI Experiments (2017-2018) AMS began experimenting with artificial intelligence for customer research around 2017-2018. Their initial focus was on developing algorithms that could effectively analyze textual data and extract meaningful customer insights.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? App Name: Venmo. In late 2017, my team launched instant transfer on Venmo. App Name: Duolingo. App Name: DoorDash. App Name: PicsArt Photo Studio. in funding? Most important lessons learned as PMs. Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Management Product Manager 60

Product Innovation Educators

OCTOBER 20, 2017

You know that the term and tools are going mainstream when it becomes the topic of a new play by the same name, Ideation. Ideation is the start of innovation and part of the product manager’s toolbox. 5 lessons learned scaling product management in an organization over 4 years.

User Testing 120

User Testing Customer Feedback Product Marketing Marketing 120

Product Innovation Educators

SEPTEMBER 8, 2017

I’ve often wondered how the so-called “soft skills” – those that involve dealing with other people – were named soft. Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Soft skills you need to be a successful product manager.

Data Visualization 120

Data Visualization Product Management Product Manager User Testing 120

Product Innovation Educators

SEPTEMBER 1, 2017

In some organizations, this is also called product management and goes by other names as well. Traditionally, product marketers focus on existing products that are already in the market. This is product lifecycle management.

Data Visualization 121

Data Visualization Customer Feedback Product Management Product Manager 121

Mind the Product

MAY 25, 2018

And for that, we needed a new name… Output of one naming brainstorm. After a lot of deliberation we settled on the name Yimby, which stood for “yes in my backyard”. It was time to come home to the parent brand, and time for JustGiving Crowdfunding (the naming brainstorm wasn’t so hard second time around).

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Intercom, Inc.

MARCH 28, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. A survey cited there found that when respondents were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times.

Customer Experience 213

Customer Experience User Testing Product Research Reporting Tools 213

Intercom, Inc.

NOVEMBER 5, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. When respondents in an Ovum survey were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times. Use real names and faces.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

The Product Coalition

DECEMBER 23, 2022

PMs in the country back in 2017. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k About Me My name is Kasey, AKA J.X. Fu (pen name). Based on numbers from Product Board, there were only 13.4k

Analytic Tools 146

Analytic Tools Reporting Tools Feedback Software Product Management 146

Mind the Product

MARCH 5, 2020

A domain name and a website for your brand is a good start, but not enough. in 2017 to 7.8% Comscore also reports that the top 500 (mobile) web sites have twice the visitors of the top 500 apps ( ComScore, 2017 ). So, which platform should you adopt for a new digital service, mobile app or the web?

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

Mind the Product

FEBRUARY 21, 2017

His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. We want to live up to the name of our event and give various opportunities for attendees to engage. Making Ideas Work in a Complex World. Marco is a German entrepreneur with a passion for making ideas work. The Side Events.

Research Software 163

Research Software Feedback Software Product Research User Testing 163

Nir Eyal

APRIL 26, 2017

This exclusive book excerpt is from Vanessa’s new book, Captivate: The Science of Succeeding with People, which was recently named as one of Apple’s Most Anticipated Books of 2017. Nir’s Note: This guest post is by Vanessa Van Edwards, lead investigator at the Science of People — a human behavior research lab.

Books 102

Books Naming User Testing 102

Intercom, Inc.

OCTOBER 13, 2020

Resolution Bot took us just under a year to build, from first prototype in November 2017 to launch. Resolution Bot launched in October 2018 and went through a significant update (and name change) early this year, and now uses some of the most sophisticated neural network algorithms there are. A year in the life of a bot. Key takeaways.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

freshtrax

MAY 2, 2019

Since our last article on the top 10 largest Japanese companies in 2017 , we noted a couple of surprising shifts in the list within the past year, such as Sony’s “comeback” and Mitsubishi ranking in the top 10 for the first time in a while. Company Name. The biggest change we saw was an overall decrease in rankings from 2017.

Telecommunications 96

Telecommunications Banking Definition Naming 96

The Accidental Product Manager

FEBRUARY 7, 2022

These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion in 2017. In a 2017 report on the cosmetics industry, researchers found that “small is the new big,” and they noted that “global brands are losing share as small brands and disruptors are gaining.”

Branding 123

Branding Product Management Product Manager Reporting Tools 123

The Product Coalition

OCTOBER 26, 2020

It is only in the second edition (released in December 2017) that he added also ‘business viable’. The Dual Role of the Product Leader When you look at the product leader’s role (code name: CPO) compared to their peers (namely CMO, CTO, CRO, CFO), the product leader’s role stands out.

User Testing 155

User Testing Definition CTO Product Research 155

freshtrax

MAY 16, 2019

Instagram increased users by 39% from 2017 which put the app in Top 10. Nine out of the top ten services accessible through smartphones increased their number of users from the year prior with the top four maintaining their ranks from 2017. However, there were no significant changes from the 2017 results. Website name.

Data Visualization 81

Data Visualization Reporting Tools Naming Customer Feedback 81

Intercom, Inc.

FEBRUARY 25, 2019

At the start of 2017, we decided we were going to swing the other way and actually have small projects again. In 2017, back to small things. So we gave the project a name. I’m even embarrassed telling you what this name was. The name was “Project Awesome.”. This is a terrible name and a terrible idea.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

Intercom, Inc.

DECEMBER 4, 2019

Effectively you have a range of brand architecture strategies that start with your master brand name at the forefront and then it moves into the background as you move into new product areas. Assuming you have this, how do you expand your product portfolio without risking brand stretch?

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Mind the Product

SEPTEMBER 1, 2017

In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest part of the job. How many acronyms and feature names are there that require you or a scrum master to translate?

Product Management 156

Product Management Product Manager Data Visualization Weak Development Team 156

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. In fact, it feels pretty old school compared to some of the names of this list. Alternatives: ZoomInfo, LinkedIn Sales Navigator.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

NOVEMBER 17, 2024

Access to member only Slack community Our Slack community began in 2017 and has grown steadily ever since. Since 2017 when we started out on Youtube, we’ve now collected over 50k downloads, and average 300-500 listens in the first 30 days per episode. You would receive a unique invite link to join.

Download 78

Download Events Technical Review Naming 78

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C. Melissa Perri, Author and Founder ProdUX Labs.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. Todd: At the end of 2017 you published a Twitter thread of lessons learned , and one that struck me really reads, “In a scaling organization, the ability to be consistently aligned within and across teams is a marker of excellence.

Engineering 214

Engineering Feedback Software Onboarding KPIs Management 214

The Product Coalition

FEBRUARY 22, 2022

Product management is not just that, it’s a key business function (also known as company function) the same way engineering, finance, sales and human resources are, to name a few. But a thought slowly yet inexorably matured inside me each time others and I parroted back the “valuable, usable, feasible and viable” mantra.

Definition 143

Definition Product Research Customer Experience Finance 143

freshtrax

APRIL 25, 2019

They’ve acquired many users since its service launch in Japan in 2017. These concerns make Japanese users reluctant to use real names and show their faces on social media. According to the survey conducted by the Japan Association for Financial Planners , YouTuber ranked 6th as a dream job among male elementary school students in 2017.

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

Mind the Product

NOVEMBER 12, 2018

Or perhaps you attempted to enter your name into a text field, only to be told it contained invalid characters? In December 2017, we launched our web app in over 100 languages. Have you ever opened up an exciting new app, but instead of being asked to “ Sign up ” you saw “ ??????????? ”? nks you for you reg?ster. ng here ple?se

Research Software 172

Research Software User Testing Software Review Product Research 172

Nulab

APRIL 11, 2022

Since its launch on October 5, 2017, the Activity Log feature for paid plans has made it easy to check your topic creation history. With this convenient feature, you can see who in your organization created or deleted a topic, updated the topic name and description, or changed which members have access to the topic.

Download 85

Download Government Data Visualization Customer Feedback 85

The Product Bistro

MARCH 3, 2018

Lightroom (LR), or its official name, “Photoshop Lightroom” began as a public beta of a Mac only software in early 2006, was a response to Apple’s “Aperture” program targeted at professional photographers. The Origins. Or, do you focus on the casual user, and make their lives easier? The major changes.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. In January 2017, the company released a cloud-based receptionist system called Receptionist – the first of its kind in Japan. The startup world is completely male dominated.

Research Software 98

Research Software Startups Consulting Education 98

Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. In 2011, he wrote the widely renowned book “The Lean Startup,” which was followed by another book in 2017 called, “The Startup Way.” Eric is also the founder of Lean Startup Co.,

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Webinar Books Data Visualization Feedback Software 105