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The top marketing statistics for 2018 and why they matter

Intercom, Inc.

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. 2x: In 2018 our end users were sending 500 million messages a month, double the previous year (Intercom). Rival IQ, 2018 ). from 8 minutes in 2016 ( eMarketer, 2017 ).

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What we shipped: 2018 year in review

Intercom, Inc.

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: . We strive to let our product do the talking.

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2018 on Inside Intercom

Intercom, Inc.

Here at Inside Intercom, we did a lot of growing too – adding new editors in Dublin and San Francisco, saying farewell to others , and entirely redesigning this publication right here, creating a brand new platform for our range of content. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. “I hope that 2018 brings a renewed focus on what it truly means to DESIGN something.

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Intercom turns 10: Highlights from our first decade

Intercom, Inc.

In 2018, we released a completely reimagined Business Messenger , a full-fledged “front desk for your website or app,” complete with a homepage and a library of embeddable apps. Writing has been a core part of Intercom’s DNA since its inception – Des wrote 93 of the first 100 blog posts here on Inside Intercom.

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Product Managers Discover Older Customers

The Accidental Product Manager

Older consumers have power in numbers: in 2018, there were 52 million Americans over the age of 65, a figure that will nearly double to 95 million by 2060. Product Managers Respond To A Changing Market Customers over age 55 say their favorite retail brand no longer understands them or what they need. Subscribe now: Click Here!

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Hey, partner! Introducing new programs for app and service partners

Intercom, Inc.

Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. Imagine putting our minds together to create powerful messages that speak to all of our customers, prospects, and brand followers. We started partnering with them in 2018, sharing early access to new features.