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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

The AI Revolution in Voice of the Customer Research Early AI Experiments (2017-2018) AMS began experimenting with artificial intelligence for customer research around 2017-2018. Sometimes, these rarely mentioned needs represent the greatest opportunities for competitive differentiation.

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Your next wave of growth will come from conversational relationships

Intercom, Inc.

From a 2018 Salesforce survey, 80% percent of customers say that the experience a company provides is as important as its products or services; 57% have stopped buying from a company because a competitor provided a better experience. Send proactive messages sharing new features or resources tailored to their use case.

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Proficientz Announces 2018 Product Management University Training Curriculum

Product Management University

GREENVILLE, SC – April 12, 2018 — Proficientz announced today its 2018 Product Management University training curriculum, a series of training courses that teach best practices in product management, product marketing and sales enablement for B2B and B2B2C organizations.

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How customer support can keep up with customer expectations

Intercom, Inc.

Tristan received an automated transaction message: his credit card was just used at a convenience store 20 mins away! Forward thinking companies are starting to make service a part of their product, with messaging at the core. Messaging is the dominant app on mobile, driving consumer interest in this channel.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

The AI Revolution in Voice of the Customer Research Early AI Experiments (2017-2018) AMS began experimenting with artificial intelligence for customer research around 2017-2018. Sometimes, these rarely mentioned needs represent the greatest opportunities for competitive differentiation.

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Why Feature FOMO Stalls Product Innovation

Mind the Product

Whether it’s to stay competitive, differentiated, or solve for what they believe are their customers’ needs, some companies get locked into a cycle of feature FOMO – fear of missing out – that ends up stalling product innovation. Back to our messaging app example. The Downside of Feature FOMO.

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The Product Market Fit Engine | Rahul Vohra, CEO, Superhuman | BoS USA 2018

Business of Software Conference

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. That’s not the message they wanted to hear, and so I started my search for the holy grail for a way to define Product-Market Fit, for a way to measure Product-Market Fit, and for a methodology to increase Product-Market Fit.