The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Develop creative skills. Match the goals to the metrics.

Data Visualization 86

Data Visualization Research Software Reporting Tools Analytic Tools 86

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Coalition

FEBRUARY 8, 2021

TL; DR: Forensic Product Backlog Analysis Garbage in, garbage out: No matter whether your team chose Scrum for the right purpose?—?solving No matter whether your Scrum Team’s product quality is top-notch or whether your teammates embrace self-management to the fullest. Engage the team in a further inspection of the items in question.

Weak Development Team 157

Weak Development Team Document Download Webinar 157

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

NOVEMBER 6, 2019

Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run. If you have good communication channels, saying “no” should cause no conflicts within and between your teams. The Principles of Creating a Product Roadmap 1.

Roadmap 81

Roadmap Data Visualization Technical Review User Testing 81

The Product Coalition

APRIL 19, 2021

The Product Backlog and Refinement If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. PO Interview Questions?—?The The Product Backlog and Refinement TL; DR: Product Owner Interview Questions?—?The at the same time?—?the

Product Research 141

Product Research Customer Experience User Testing Agile 141

ProductPlan

MARCH 5, 2021

For a product professional guiding the work of a team, strategic alignment should be the holy grail. Second, all teams agree on a definition of success. Third, each team translates the strategy into the right tasks in the proper order. If you or your team fall short in any of these areas, you risk strategic misalignment.

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Weak Development Team Data Visualization Product Management Product Manager 97

Intercom, Inc.

SEPTEMBER 30, 2021

In June 2020, in the midst of the pandemic, Rebecca and her mother — child psychiatrist and scientist Dr. Helen Egger — launched Little Otter. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? The company means a great deal to both of them.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. The good news: having a positive NPS score (0-30) means you are on the right track. What Is Considered Good NPS Score, and What Is a Bad NPS Score? Some industries like SaaS will have an average NPS of 30. Source: Userpilot.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. To meet this ambitious goal, they tried a number of approaches. Create a code review checklist.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

Business of Software Conference

JUNE 21, 2019

From page 1 of Obviously Awesome: How To Nail Product Positioning So Customers Get It, Buy It, Love It , it was clear that the team at Business of Software needed to read April Dunford’s new book. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. 1 – Positioning is the difference between ‘So?

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Positioning Books User Testing Weak Development Team 56

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. Top UX Agencies in 2020 1. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio.

UX 136

UX Research Software Feedback Software User Testing 136

The Product Coalition

OCTOBER 18, 2020

On your way there, there are many potential weak links that can prevent it from happening. It doesn’t involve heavy development and brings everyone relevant to the discussion early. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on October 14, 2020.

User Testing 152

User Testing B2C Customer Experience Weak Development Team 152

The Product Coalition

JANUARY 18, 2021

TL; DR: Scrum Master Anti-Patterns from Job Ads Job ads for Scrum Master positions reveal great insight into an organization’s progress on becoming agile. I analyzed more than 50 job ads for Scrum Master positions to gain these. Meetup on Feb 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. Velocity?—?my

Technical Review 97

Technical Review Advertising Agile Customer Experience 97

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Fast forward to 2020. Distinguishing between bad vs. good vs. great answers is key , and seems like an underserved area Write down a framework for how you tackle these problems. It took a week, but the feedback came back overwhelmingly positive. Having a clear framework helped me develop an ok answer.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Indicative

JUNE 1, 2020

year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. Let’s say that your team decides to launch a blog or gamer forum, for instance, with gaming tips. Celebrate first team win.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

ProductPlan

DECEMBER 13, 2021

trillion dollars in 2020 alone. It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Rarely, do we hear of Product Teams given the space and time to conduct Problem and Solution discovery properly.

Weak Development Team 98

Weak Development Team Agile Technical Review Product Research 98

ProductPlan

OCTOBER 1, 2020

Of course, the 2020-2021 conference circuit looks very different from a typical cycle — many events have been postponed or gone completely virtual during the pandemic. The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. SaaStr Annual. Product World.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. This is way more efficient than relying on your already-busy dev team. You can add interactions so that other team members can see the functionality. You can also use InVision to gather feedback from other team members, and collaborate with them on your designs.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Centercode

NOVEMBER 13, 2020

2020 has been aptly dubbed the “Year of Streaming.” This empowers your engineering team with everything they need to address issues quickly and efficiently. And the Centercode Platform is purpose-built for tester communication en masse, making it easy for even small teams to support thousands of testers at once.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Modus Create

NOVEMBER 17, 2020

2020 has been a transformational year—in many ways. In short, we all went through a big sea change in 2020. In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape.

Research Software 76

Research Software Data Visualization Customer Experience User Testing 76

PMLesson's Ace the PM Interview

JULY 6, 2020

It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. Duration 9 months at 40 hours per week.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. When the research is narrow-scoped, there is a higher risk of missed opportunities, blind spots, and false positives. Choose the few top metrics where positive movement could have the most impact.

User Testing 144

User Testing Product Research Research Software Data Visualization 144

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 97

Data Visualization Information Reporting Tools Agile 97

Indicative

JANUARY 14, 2021

That leaves a large and ever-growing number of health, wellness, and fitness apps competing fiercely for a relatively stagnant number of customers—meaning product teams have to work hard to improve onboarding and engagement in order to retain customers. Understanding the usage patterns of your existing customer base is critical.

User Testing 91

User Testing Customer Experience Data Visualization Analytic Tools 91

Intercom, Inc.

MARCH 4, 2021

She created this collective in 2020 out of a growing need to provide access and resources to Black and Afro-Latina women business owners who started experiencing difficulties in the wake of COVID-19. Use your position to open the door to people with little access , share resources, and good opportunities. I lost that contract.”

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

UX Studio: Product Management

MARCH 12, 2024

The role is a combination of design and research team lead. years is eligible for the position. I raised my hand towards the end of 2020 and started in this position early in 2021. The biggest part of a manager or team leader’s job is building a great team. Building trust with your team members is key.

UX 69

UX Weak Development Team User Testing Research Software 69

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. Learn more here.

User Testing 129

User Testing Feedback Software Framework Onboarding KPIs 129

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. But it is up to you and your team to conjure the magic by how you act on customer feedback.

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Userpilot

FEBRUARY 25, 2021

in revenue in 2020. In a 2020 study conducted across 5 countries and with over 10,000 people, the average daily time spent consuming content was 6 hours and 59 minutes. in revenue in 2020. So what we as a team did is launch the “Lemlister of the week” project. Outbound vs. Inbound. Product-led growth.

Research Software 91

Research Software User Testing Outbound Marketing 91

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

ProductPlan

MARCH 5, 2021

For a product professional guiding the work of a team, strategic alignment should be the holy grail. Second, all teams agree on a definition of success. Third, each team translates the strategy into the right tasks in the proper order. If you or your team fall short in any of these areas, you risk strategic misalignment.

Weak Development Team 52

Weak Development Team Data Visualization Product Management Product Manager 52