Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service.

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

UX Studio

APRIL 6, 2023

But it can be hard to determine which one is the best web design company for your needs. UX studio is a web designing company founded by Dávid Pásztor in 2013. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

But it can be hard to determine which one is the best web design company for your needs. Top 9 Web Design Companies UX studio Parachute Design Adchitects DD.NYC Embacy Bop Design League Design Agency Dotlogics 500 designs 1. UX studio is a web designing company founded by Dávid Pásztor in 2013.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! Product Trend 2023 no 1: AI, Machine Learning, and more Automation – the remedy to layoffs?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Product Research 87

eG Innovations

FEBRUARY 16, 2023

We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. The reviews are in! Download the report here.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

JULY 18, 2023

15 best product management software solutions of 2023 Here’s our list of product management software tools that can help you achieve your product goals. offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Business – $24.99/user/month

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? Its target customers are small and medium-sized SaaS companies. Its customers are mostly medium-sized companies. TL;DR Userflow is a digital adoption platform that allows managers and designers to build onboarding flows and collect user feedback. Userflow NPS dashboard.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Gainsight

MAY 3, 2023

At Pulse 2023 , the largest conference in the Customer Success industry, we’re dedicating an entire track to unpacking Digital Customer Success (DCS): Digital Strategies to Help You Achieve More With Less. Agarwal is bringing AI into the chat at Pulse 2023. You don’t need perfect data or an enterprise-sized budget.

Data Visualization 52

Data Visualization ChatGPT Customer Experience Education 52

Business of Software Conference

SEPTEMBER 1, 2022

Checkout extensibility will probably bump this even higher in Q1 2023. Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. From ~14,000 to ~27,000. Positioning.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Userpilot

OCTOBER 20, 2023

This article explores 12 different benefits that PLG can offer to SaaS companies. PLG companies can spend less on customer acquisition also because of product virality inherent in some SaaS products. The value-first approach, which characterizes PLG companies, translates into greater user engagement and satisfaction.

Feedback Software 87

Feedback Software Analytic Tools Data Visualization Customer Experience 87

Alchemer Mobile

AUGUST 28, 2023

LOUISVILLE, COLORADO, August 29, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO). Hodges most recently spent 18 years at Qualtrics and Oracle, companies recognized for having great sales-driven cultures.

Feedback Software 130

Feedback Software Research Software User Testing Product Research 130

Gainsight

JANUARY 6, 2023

According to the report, “Today, the most successful digitally powered B2B companies are built with a combination of product-led growth for acquisition and adoption, customer-led growth for expansion and retention, and community-led growth for advocacy and engagement. Best Practices in Enterprise Product Management.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

OCTOBER 12, 2023

Best A/B testing tools for SaaS companies: Userpilot, Amplitude, Statsig, and AB Tasty. Enterprise. Best for : Mid-market SaaS companies. Amplitude Amplitude is a product analytics and event-tracking platform aimed at SaaS companies who want detailed usage data. Enterprise. Enterprise. Warehouse Native.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. Userpilot pricing Userpilot offers 3 pricing plans: Traction, Growth, and Enterprise. Chameleon pricing Chameleon offers three plans : Startup, Growth, and Enterprise.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Reporting Tools 88

Userpilot

JULY 20, 2023

If you’re a large SaaS company looking to invest in content localization then we’d highly recommend going for the Pro plan after you test things out on the free version. Smartling has three different plans to choose from: Core, Growth, and Enterprise. Source: CopyAI. Source: Smartling. Source: Levity.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Reporting Tools 82

Mind the Product

NOVEMBER 2, 2023

In the second keynote of the day at #mtpcon London 2023, Nilan Peiris, Chief Product Officer at Wise revisits some of the bold statements he’s made to Mind the Product audiences in the past and assesses whether they have held true as the company has grown.

Enterprise 166

Enterprise Startups Product Management Product Manager 166

Userpilot

JULY 14, 2023

Rather than looking at the causes of churn, it tries to determine what makes users stay with the company and keep using the product. How to create a product analytics framework for your SaaS company? Retention analysis for determining what keeps customers retained Retention analysis is the opposite to churn analysis.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

UX Studio: Product Management

OCTOBER 2, 2023

Since the foundation of UX studio by Dávid Pásztor in 2013, we’ve rapidly grown into one of the best digital design companies. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The company believes that every business, regardless of its size or industry, deserves top-tier service.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The roles and responsibilities of product managers vary depending on the type of company they’re working with and the size. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product Coalition

DECEMBER 22, 2022

It’s worthwhile to take notes from successful company examples if you’re considering entering the market with your startup idea. Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

eG Innovations

NOVEMBER 22, 2022

eG Enterprise? ?? ??? ??? ?? ????? ??? ?????????? ??? ?? ??? eG Enterprise ???? ??? ?? ??, ???? ???? ? Enterprise????? ?? – Enterprise VDI????? ?? ??? Enterprise? Enterprise???? ?? ????? Customer Success Stories when using eG Enterprise VDI Monitoring for Smart Work – HCinfo. 10? ?? ???? ???

Customer Experience 98

Customer Experience Seminar Enterprise Banking 98

The Product Coalition

FEBRUARY 29, 2024

“We’re moving away from a digital transformation to an AI transformation for a lot of these enterprise companies. Introduction of GitHub Enterprise (2011): Recognizing the needs of larger organizations, GitHub introduced GitHub Enterprise, a self-hosted version tailored for enterprise use.

Software Review 114

Software Review Customer Experience Software Developers Software Development 114

Alchemer Mobile

FEBRUARY 14, 2023

February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Userpilot

JUNE 12, 2023

Goal-oriented user onboarding examples from successful SaaS companies We’ve broken down how to create a goal-oriented onboarding flow in your product. A survey asking about company size. The best user onboarding tools of 2023 You can’t achieve any of this without the right tools for the job. Appcues builder.

Analytic Tools 74

Analytic Tools Feedback Software Onboarding KPIs User Testing 74

UX Studio: Product Management

DECEMBER 7, 2022

This is great news, but finding the best UX research agency can be challenging for companies in need. Regardless of your company size or location, we’re ready to jump in to help create your best digital platform possible. . NN/g is an American user experience and UX research company. 2 – Nielsen Norman Group.

User Testing 52

User Testing Research Software Product Research UX 52

Business of Software Conference

SEPTEMBER 10, 2023

Jobs-to-be-Done JTBD Across the Enterprise STRATEGY PRODUCT SALES MARKETING Find out more about BoS USA 23 Book Now Learn how great SaaS & software companies are run We produce exceptional conferences & content that will help you build better products & companies. Unsubscribe any time.

Enterprise 40

Enterprise Events Books Strategy 40

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. What is it that this company is doing? As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

MAY 18, 2023

I had a conversation with April Dunford recently to discuss her brand new talk for BoS USA 2023 and the question of why positioning fails in sales came up a lot… April’s obviously awesome by the way. April’s observed a weird experience, across little early-stage companies, mid-stage companies, and a bunch of really big companies.

Positioning 97

Positioning Differentiation Customer Feedback Customer Experience 97

Alchemer Mobile

DECEMBER 16, 2022

Reporting enhancements will continue to be a focus for the Alchemer product team in 2023. Account Administrators told us that as the number of projects grew across their company, their users were having a hard time finding projects, especially projects relevant to them. Webhooks and API calls are only available to Enterprise customers.

Data Visualization 130

Data Visualization Outbound Customer Experience Document 130

Intercom, Inc.

DECEMBER 28, 2022

Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. P.S. Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

UX Studio

DECEMBER 14, 2023

Our flat company model at the time, enabled the first joiners to form the company together. 2016: Our book I remember joining the company around the time when the very 1st copies of our book were delivered in our apartment office in the summer of 2016. Our Culture quilt concept work in 2023 celebrates that diversity.

Research Software 90

Research Software UX Feedback Software User Testing 90

The Product Coalition

NOVEMBER 13, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. Usually, it doesn’t work either.

Product Strategy 118

Product Strategy Strategy User Testing Weak Development Team 118

Usersnap

JANUARY 20, 2023

Customers often hope to interact with a company on multiple levels – email, phone, chat, and social media. Ticketing systems are the cornerstone of support software, allowing companies to track, manage, and organize requests. Companies can use a knowledge base to help customers access answers to typical client questions.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

The Product Coalition

DECEMBER 4, 2023

A value creation lead in one of the VCs that I am working with told me that when they think about product-market fit they only relate it to companies at the seed stage, and in round A they consider them as the go-to-market (GTM) phase, assuming they have already found product-market fit. Here is how it works. Usually, it doesn’t work either.

Product Strategy 107

Product Strategy Strategy User Testing Weak Development Team 107

Modus Create

JANUARY 10, 2023

We kick off 2023 with an excited update! Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. Fifth Acquisition in 12 Months. 5000 list for the eighth successive time. Expanding Footprint in Europe.

Software Engineering 98

Software Engineering Engineering Automotive Healthcare 98

Product Talk

NOVEMBER 16, 2022

Ellen will be teaching a January 2023 cohort of Continuous Interviewing and a March 2023 cohort of Opportunity Mapping. It’s a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. That’s how I got connected with the folks at Orion Labs.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Modus Create

FEBRUARY 5, 2024

But 2023 felt different. Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing. Every year is a year of disruption.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64