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489: Product Portfolio Management: Third of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

By understanding the essentials of portfolio management, product managers and leaders can better position their ideas, defend resources for their projects, and contribute to the organization’s success. Career Growth : Product managers are well-positioned to become leaders within their organizations. It’s the products.”

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Unraveling the Fascination of Japanese Konbinis

freshtrax

This article will provide a glimpse into Japanese convenience store culture, and how these pillars of Japanese society strike awe in the hearts and minds of foreigners who live in or visit Japan. As the author, I have lived in and traveled around Japan for a total of eight years. The customer experience is overwhelmingly positive.

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Delivering Happiness: Unveiling Zappos’ Culture, Core Values, and the Power of Customer Experience

The Product Coalition

We ourselves love the brands which give us better service. This article delves into the core themes of the book, exploring the remarkable culture at Zappos, the significance of core values, and the unwavering focus on delivering exceptional customer experiences. The hiring and promotions used to be decided by these core values.

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Successful Team Building Methods from the btrax Hawaii Retreat

freshtrax

In this article, we delve deeper into team-building tips to foster corporate culture, using the btrax employee retreat in Hawaii in the fall of 2023 as a practical example. If you missed part one of this two-article series, please go give it a read first: Deepening Bonds through Team Building: Why btrax Held a Retreat in Hawaii.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

This article explores the latest customer retention statistics across different industries and highlights tips to help you define a winning customer retention strategy. Factors influencing customer retention rates Only reasonably satisfied customers willingly stick with a brand over any period. Source: ExplodingTopics. Consider a few.

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10 years of UX studio

UX Studio

We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. It changed the professional aspects, some of which we encapsulated in our articles: the effects on UXR practices and ethnographic research , and remote work in general.

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Consumer-Generated Marketing: Tools You Can Use to Grow Your Product

The Product Coalition

In this article, we will: Explore the emerging trend of driving product growth through community activation and consumer-generated marketing. Consumer-generated marketing (CGM) is when companies prompt their customers to create content for their product brand. Branded templates were used for: Speakers.