The Product Coalition

NOVEMBER 23, 2021

I recently led a workshop for an organic tech farm startup that wanted to set its foot online for selling organic food to B2B customers. I have defined the below dimensions as a cohesive framework. The frameworks (image 1 &2) highlight the approach to take the product into the market.

Startups 130

Startups Strategy Technical Review B2B 130

Good Product Manager

JUNE 7, 2017

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017. I’m pleased to announce the release of the SiriusView “Product Planning, Prioritization and Roadmapping 2017.” Podcast: B2B Product Management with The Everyday Innovator.

B2B 60

B2B Research Software Roadmap Reporting Tools 60

Good Product Manager

JUNE 7, 2017

SiriusDecisions SiriusView: Product Planning, Prioritization and Roadmapping 2017. I’m pleased to announce the release of the SiriusView “Product Planning, Prioritization and Roadmapping 2017.” Podcast: B2B Product Management with The Everyday Innovator.

B2B 60

B2B Research Software Roadmap Reporting Tools 60

The Product Guy

NOVEMBER 9, 2017

Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility.

Framework 138

Framework Agile User Testing Research Software 138

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

OCTOBER 26, 2021

What difference does it make if your product is B2B or B2C? We take a look at the North Star Metrics used by Miro, Amplitude, Airtable, Dropbox, and Jira on the B2B side, and Facebook, YouTube, Netflix, Spotify, and Instagram for B2C – and consider the differences between them. And should you, as a product manager care about it?

B2C 97

B2C Onboarding KPIs Analytic Tools B2B 97

The Product Coalition

FEBRUARY 3, 2022

This article provides analytical framework and tactical steps to collect targeted customer feedback to improve B2B SaaS products. For B2B products, the cohort could be revenue cohort*, number of users per customer cohort*, time period, etc. For B2B customers, it is feasible and efficient to have a call for direct feedback.

Data Visualization 161

Data Visualization Customer Feedback User Testing Analytic Tools 161

Lenny Rachitsky

DECEMBER 12, 2023

I want to hone my product skills Fundamentals Mission → Vision → Strategy → Goals → Roadmap → Task 🎖️ How to develop product sense How to get better at product strategy (plus this and this podcast episode) How to get better at influence How to get better at communication: The Minto Pyramid Principle and (..)

User Testing 87

User Testing B2C Product Research B2B 87

ProductPlan

AUGUST 29, 2019

What are the pitfalls of focusing myopically on features while creating and communicating roadmaps? Feature-based roadmaps have long been the norm of product development, they put product managers in the hot seat to “deliver” the roadmap “to plan.” You can create a theme-based roadmap in several ways.

Roadmap 83

Roadmap User Testing Customer Experience Customer Feedback 83

The Product Coalition

JULY 3, 2018

A solid Product Roadmap will help you efficiently and systematically achieve the necessary steps to a successful Product Launch. If you had to use 1 word to sum up what PMs do, most PMs I know would likely pick “Product Roadmap”. Let’s say the candidate did well at B2B companies, but maybe not so well in B2C companies’ interviews.

Roadmap 60

Roadmap Feedback Software Data Visualization B2C 60

Lenny Rachitsky

APRIL 16, 2024

But surprisingly, I’ve never seen a great framework for how to think about this work. Below, guest author Ken Rudin shares his home-grown ARIA framework. Most recently, at ThoughtSpot (an AI-enabled analytics vendor) he helped transition their growth motion from a traditional sales-led B2B SaaS model to product-led growth.

Onboarding KPIs 77

Onboarding KPIs Customer Experience Analytic Tools Data Visualization 77

The Product Coalition

DECEMBER 31, 2023

I created a spreadsheet that they needed to fill, that included the customer size (it’s a B2B company), industry, and primary use case for buying the product. Identifying Bottlenecks I write here a lot about the pirates’ metrics framework. At first glance, the results were a mix of three different use cases. But you do need to choose.

User Testing 108

User Testing Workshop B2B Leadership 108

The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. The Jobs To Be Done Framework (JTBD, for short) is different. Explaining the Jobs to Be Done Framework What is business? Let’s look at the theory behind the Jobs To Be Done framework. Anything else is just a hobby.

Framework 60

Framework Research Software User Testing Feedback Software 60

Product Innovation Educators

MAY 3, 2021

Often, especially for B2B products, we have multiple different groups with different needs interacting with our product. Jobs-to-be-Done is very useful for product roadmapping, which is prioritizing your features. Roadmapping is the most important thing teams do because it captures everything—who is your customer?

Framework 70

Framework Weak Development Team Travel Customer Experience 70

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. For example, when we were building LinkedIn Sales Navigator, we knew that we wanted to target B2B sales professionals.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JUNE 25, 2023

TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. The Jobs To Be Done Playbook and When Coffee & Kale Compete are guides to the JTBD framework. The North Star Playbook introduces the North Star framework. Let’s get right to it! Let’s check them out!

Books 95

Books Analytic Tools Data Visualization Product Research 95

Product Innovation Educators

MAY 3, 2021

Often, especially for B2B products, we have multiple different groups with different needs interacting with our product. Jobs-to-be-Done is very useful for product roadmapping, which is prioritizing your features. Roadmapping is the most important thing teams do because it captures everything—who is your customer?

Framework 62

Framework Weak Development Team Travel Customer Experience 62

Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. Sam’s helping popularize Product-Led Growth and best practices in SaaS onboarding through apt metaphors, hilarious memes, and TikTok videos – taking the “boring” out of B2B. How to create a scalable product organization.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

The Product Coalition

MARCH 19, 2023

Each such level requires a different skill level and different frameworks, and moving from one to another (at least to doing it well) might take time and practice. Even when I created a strategic roadmap, it refined the already existing product and extended it, but it didn’t create a whole new thing.

User Testing 149

User Testing Framework B2B Document 149

The Product Coalition

OCTOBER 5, 2021

It is essential you consider and assess against great frameworks, use more than one as each may highlight different issues or areas for growth. Are the right mindsets promoted by the frameworks used and organisational structure? Conflicts and items that are not being managed can be readily identified by mapping roles to the framework.

Weak Development Team 157

Weak Development Team Reporting Tools Research Software Feedback Software 157

Product Talk

APRIL 21, 2021

The reason why I like to share that is in today’s talk, we’re going to get into my continuous discovery framework. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world. This is my framework. Is this what you pictured when you heard the word JEDI?

Product Research 289

Product Research User Testing Research Software Analytic Tools 289

Mind the Product

SEPTEMBER 17, 2018

The Cloud has Fundamentally Changed B2B Selling. B2B Metrics now are More Like B2C Metrics. You need a framework for looking at potential revenue and business development to help you decide whether it is worth building the requirements. You have more than one customer and both are equally important for different reasons.

User Testing 120

User Testing Customer Experience Customer Feedback Onboarding KPIs 120

Gainsight

NOVEMBER 13, 2023

Once seen as a support mechanism primarily for B2C enterprises, it’s now recognized as a pivotal strategy for fostering lasting success in B2B businesses and beyond. It unveils a roadmap, explaining how to seamlessly integrate a community into the heart of the Customer journey.

Customer Experience 52

Customer Experience B2C B2B Books 52

The Product Guy

JUNE 18, 2020

1password.com) Strikingly- Public Forum, Idea Forum , where customers request and vote on features Public Roadmap (ie Slack , bitsian ) . Are things that we are learning finding their way into the roadmap? How do you internally communicate customer requests/feedback vs the roadmap? A decision making framework that I use is.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. Segment the market by: Demographics (or firmographics for B2B). I use an importance vs. satisfaction framework to define how well-served or underserved each need is. Then do ROI analysis and create a roadmap.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

Product Talk

JULY 19, 2023

And if you’re working within the continuous discovery framework, there’s a good chance you’re already using the opportunity solution tree to record and track many of these activities. During her time at Wayfair, Jenny mostly worked on B2B products, building complex tooling for interior designers, contractors, and builders.

Analytic Tools 175

Analytic Tools Product Research Customer Experience User Testing 175

Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true. Things I frequently hear from B2B field/sales organizations: "Product doesn't understand how important this is.  They "  "Let me walk you through my roadmapping algorithm."  Call it "roadmap amnesia."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Guy

MAY 7, 2020

There are many frameworks available on building products and the approach varies individual to individual. The path and the steps to reach the destination is defined through a product roadmap. Hence roadmapping is a crucial exercise which can make or break your product. Product Roadmap. Traditional vs Theme Based Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Bain Public

NOVEMBER 21, 2022

At INDUSTRY, you can learn the latest methods, tools, and frameworks used to build, launch and scale world-class software products through webinars, interviews, and scheduled conferences throughout the year. But, if it's a company that’s software-first and are selling to B2B or B2C, then yes, I would see the strategies being the same.

Research Software 52

Research Software B2C User Testing Customer Experience 52

Userpilot

NOVEMBER 29, 2023

A flexible tool for sending in-app surveys, building product roadmaps , and implementing in-app bug reporting in order to involve customer feedback in your product development. A tool for building public roadmaps that can efficiently centralize feedback, listen to customers, and prioritize key features. Productboard.

Data Visualization 95

Data Visualization Research Software Feedback Software Analytic Tools 95

Userpilot

AUGUST 30, 2023

Roadmaps kill outcomes Fixating too much on roadmaps can get you trapped because it prevents you from exploring creative alternatives. In his session, you’ll learn: How to incorporate AI technologies into your product roadmap. About the author – Ben Williams Ben is an advisor to B2B SaaS companies.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

Amplitude

SEPTEMBER 21, 2020

However, conversion funnels are not a one-size-fits-all framework. The funnel framework represents the customer journey. B2B SaaS Funnel Analysis. B2B SaaS products help users complete a business task. This insight led 8x8 to change their product roadmap to release updates that make spontaneous meetings easier.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. In B2B, you’re not always the primary user of your product. B2B or B2C and why? B2B is more exciting to me.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Mind the Product

MAY 9, 2019

I’ve worked in B2B tech marketing for about eight years, as a product marketer for a large portfolio of niche software, and now as the marketing manager for Mind the Product’s growing collection of events and community-building initiatives.

Product Research 154

Product Research User Testing Weak Development Team Embedded Analytics 154