The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. mental models. Shane Parish, author of The Great Mental Models Vol 1 and Vol 2 1 , thinks so. The successes will accrue. And more success means more time, less stress, and ultimately a more meaningful life. Prefer watching your insights?

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Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer. The Product Management Maturity Model: 3 Tiers of Customer Value. User value is paramount to the success of any product. Here’s the simple way to break it down.

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The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. By 2023, Netflix’s original content accounted for nearly 55% of its total viewing hours , highlighting the success of its content strategy.

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Johanna Rothman

MARCH 21, 2024

Review the Hype Cycle and the Satir Change Model Do you know about the Gartner hype cycle ? it looks remarkably like the Satir Change Model. But in the hype cycle, that trough of disillusionment (the Transforming Idea in the Change Model) is where people realize there is no silver bullet. Insert maniacal laughter here.)

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The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Historical data, on the other hand, allows you to analyze past trends and build predictive models. This data can be invaluable in predicting market movements.

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Product Management University

NOVEMBER 17, 2020

This month we take a closer look at sales effectiveness, customer retention and bundling vs. solutions. Blog: High-Octane Product Management. Blog: High-Octane Product Management. Customer Retention Priorities vs. Growth: There Will Never Be More Overlap! Are your products conducive to a product-led growth model?

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Product Talk

FEBRUARY 7, 2024

It was more like the old-school model where a product manager gets a business requirement,” says Sandrine. After reading Continuous Discovery Habits and the Product Talk blog, she started to raise awareness and get buy-in from top management (in order to secure funding for the Master Class).

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Gocious Blog

JANUARY 3, 2024

Product portfolio management is far more involved than managing a specific product model. It involves monitoring, analyzing, and strategically assessing multiple product lines to ensure all models are meeting the needs of the target customer.

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The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. In this blog post, we’ll explore the different types of digital transformation you need to know about.

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The Accidental Product Manager

JANUARY 29, 2024

Auto product managers believe that software will control the future Image Credit: JC As product managers, we are generally fairly focused on what we need to do to make our product become a success. In the past they had focused on what they needed to do to make their auto product more attractive to customers.

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Gainsight

MARCH 1, 2024

In the dynamic landscape of Customer Success (CS), where relationships and outcomes intersect, the voices of female leaders are increasingly shaping the trajectory of the industry. In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field.

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Userpilot

JANUARY 16, 2024

Task it with analyzing customer feedback, customer data, and more, to identify trends and patterns. Ask ChatGPT to identify the best KPIs for measuring the success of a new feature. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more.

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Gainsight

FEBRUARY 8, 2024

In the ever-evolving landscape of SaaS, Customer Success (CS) teams are facing a paradigm shift. Once primarily focused on customer satisfaction and retention, CS teams are now being called upon to think more commercially and demonstrate their direct impact on business revenue. Check out the full video below.

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Userpilot

DECEMBER 20, 2022

How can you use marketing funnel KPIs to ensure success at every stage of the funnel? SaaS business models depend on repeat purchases to grow revenue and meet profit goals. This makes it crucial for them to map their marketing efforts based on the customer journey and grow the business efficiently. What is a marketing funnel?

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Userpilot

JUNE 30, 2022

While everyone talks about product-market fit, finding product-customer fit is equally important when it comes to engaging the right customers and driving success. So, how can you determine customer fit and get the right user feedback to ensure customer success? What is customer fit?

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Userpilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. This article explores 15 strategies to help you achieve that.

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question.

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The Product Coalition

OCTOBER 20, 2023

One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. The more information you have, the better you will be able to customize journeys. If your product or service matches the expectations of your audience of potential customers, it can be extremely beneficial.

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Userpilot

APRIL 30, 2022

Choosing the right growth strategy is important for all SaaS companies because it plays a role in how successful your company will be. It lets you shape your product, customer experiences, and sales process in the very best way. In this blog post, you’ll learn an honest opinion about both growth strategies.

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Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

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Userpilot

MAY 21, 2023

Delivering a successful feature release is no easy task. In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Book the demo to see how!

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Userpilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. Average salary: $95,566/yr.

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Research Software Feedback Software Analytic Tools Onboarding KPIs 95

Userpilot

APRIL 10, 2023

And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation. Both models allow users to experience the product value without satisfying all their needs. Freemium is a business model which gives users free access to the product. Book the demo !

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The Product Coalition

MARCH 8, 2023

What is GPT Generative Pre-trained Transformer (GPT-3) is a machine learning-driven language model developed by the OpenAI artificial intelligence lab. Custom applications can be built with ChatGPT API by using the API’s natural language processing and machine learning capabilities to generate responses to user queries.

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The Product Guy

AUGUST 13, 2020

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. The method to define what the core value and differentiation factor is very similar across business models and industries. Becoming a product person seems to be easier with access to clear guidelines.

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Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Userpilot

JANUARY 27, 2023

The success of your product, the future of your company, and your future as a PM depend on paying customers. However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. Whichever model you choose for your product, there are things you can do to help your users convert.

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Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction.

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The Product Coalition

NOVEMBER 1, 2022

Explore the type, model, importance, and factors influencing their behavior. Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. Few consumer behavior concepts and models exist in the tourism field. People have different motivations for travel.

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Research Software Feedback Software User Testing Travel 98

Userpilot

DECEMBER 10, 2023

TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals. However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. Product-led growth.

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Userpilot

AUGUST 11, 2022

Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). Customer success ensures customers get their desired outcome when using your product.

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Userpilot

NOVEMBER 14, 2022

Bringing it to the business world, reciprocity marketing is taking proactive steps to give something that evokes a positive response in customers. Reciprocity marketing is providing value upfront to motivate current and target customers to give you something in return. Keeps customers returning to you regularly.

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Userpilot

MARCH 14, 2023

However, before we dive into different techniques you can use to drive conversions and analyze some successful examples, we look at the upsides and downsides of using the freemium model along with some useful benchmarks. With freemium , companies are able to increase their brand awareness and grow their customer base at a low cost.

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The Product Coalition

MARCH 4, 2024

This commitment to privacy and security has been a cornerstone of WhatsApp’s success, earning the trust of users around the globe. Pricing Over the years, WhatsApp has experimented with various revenue models, including subscription fees and business accounts. The company saw its revenue go from ~$443 million in 2018 to ~$1.3

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Analytic Tools Data Visualization Customer Experience User Testing 106

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. All roles, however, require business skills.

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Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. You’ve done the hard work of building a product or a specific feature that people want.

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