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Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?
Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.
Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. It was a mind expanding exercise and set a clear structure for me to rethink what is really the differentiation factor in our product. . In our daily life, there are so many products being used and promoted.
What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.
Why my product is a better choice for you (the differentiators). For example, articulating a meaningful Dramatic Difference or “differentiator” portion of the value proposition is usually difficult. So, there will be more coming in future blog posts. What are the four components? Who the product is for (the market).
Marketing wants a strategy that makes it easier to differentiate your value. Customer success wants a strategy that quiets the squeaky wheels. Engineering wants a product strategy that allows them to use their technical savvy.
AI Is Not a Differentiator April made it clear: saying you use AI doesn’t set you apart anymore. “I don’t think that saying you’re taking advantage of AI is differentiating at all,” April said. So while AI may not differentiate you, it might still be essential to your sales pitch.
Differentiation becomes easier now because your relevance quotient is much higher in your chosen markets versus horizontal-only competitors. It’s the easiest way to differentiate and not get forced into competing on price. Many companies go vertical as their products commoditize. ROI on The Product Management Maturity Model.
if you recently discovered a new competitor that you think would be valuable for others to know about, or if you want to highlight how a potential new feature could be a differentiator for your company’s solution vs. others). Lonnie blogs about product and entrepreneurship at [link]. Competitive analysis (e.g., Solicit feedback.
If you’re battling market fragmentation, use it as an opportunity to differentiate your company and product, or to take advantage of the low barrier to entry customers will have with your brand. Below are a handful of our favorite blogs, news outlets, newsletters, and podcasts all centered around technology and product management.
Credits: Twitter Engineering Blog The new mechanism was released sometime in 2018. The 20% sometimes becomes your Differentiator. Innovative features tend to get copied fast, differentiators rapidly becoming basics. How you handle your 20%, hence could differentiate your product. Because most eyes are on the 80%.
So what is it about these SaaS sales reps that differentiates them from the rest? From the top of the sales funnel to the content living on your blog that helps sales reps nurture a relationship – marketing has a role. What do they know about the industry that mediocre sales reps don’t?
Abdel says he is always trying to determine the following about each company he interviews with: Do they differentiate between discovery and delivery? Do they differentiate between outcomes and outputs? That all depends on what you’re trying to learn. How much empowerment do they give to product managers? Other Resources to Check Out.
This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. In the race for market share, startups try to close the gaps on incumbent companies, while incumbents try to build new, differentiator features. Whoever does it fastest will win.
In the quote that opens this blog post, American educational philosopher John Dewey encourages us to “carry on systematic and protracted inquiry.” If so, when do we ever get to the hard problems that have the potential to differentiate us from our competitors and really drive our outcomes? Who is that actor?” feels much easier.
There are up to 18 on the market according to the blog at vendor Workzone ( [link] ). For example, feature choice is a balance of differentiating a product from its competitors while meeting existing customer needs. 4.) Leg Up: These are features that add clearly differentiated value to your product.
Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. Which is why we do the Product in Practice series on the Product Talk blog. What do people want?
Krishna is an author, enjoys writing blogs and tutorials on anything technology. James builds products and services which delight customers and differentiate companies. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management.
He writes, he tweets, he regularly speaks at conferences, and with 31,000 Twitter followers (not to mention 26,000 followers to his Medium blog ), he’s a prolific and consistent voice in the study and development of the product management craft. Every relationship where you help people initially has a power differential.
Krishna is an author, enjoys writing blogs and tutorials on anything technology. James builds products and services which delight customers and differentiate companies. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management.
Blog: High-Octane Product Management. 7 Tips for Positioning Greater Strategic Value & Differentiation. Enjoy the B2B Product Manager November issue. View the magazine. In This Issue. Customer Retention Priorities vs. Growth: There Will Never Be More Overlap! Product Management Playbook. 5 Plays Every Sales Playbook Should Have.
In this blog post, we will explore the significance of a product vision, delve into the elements of an effective vision statement, and discuss the steps involved in formulating a solid product strategy. The Differentiation: Highlight the unique features or technology that differentiates your product.
Blog: High-Octane Product Management. Shorter sales cycles and competitive differentiation. We’d welcome the opportunity to be your partner in 2021 to become more customer outcome focused in how you build, market, sell and deploy your solutions. Enjoy the B2B Product Manager December issue. View the magazine. In This Issue.
If clearer differentiation and greater sales success are on your A-list, dispel these three product marketing myths and you’ll be on your way. Differentiating individual products is like splitting hairs. Here’s the funny part. Here’s the thing.
When faced with more demands than you can handle, a valuable approach is to differentiate between broad requests and actual projects that need to be worked on. It can also be a personal goal like writing a blog post or speaking at a meetup or event.
In this blog post, well break down each key theme of the report and explore its implications not just in raw numbers, but in terms of strategy, maturity, and the evolving value of UX and product research. Leaders who recognize this are betting on research to drive differentiation in a crowded market.
I ranted about one of those on my other blog. I offer blog posts, conference talks, and meetups in the low-fee, commodity experience quadrant. For example, if you only offer certification classes, what differentiates you from all the other people who do the same thing? I still differentiated myself.
I help manage blogs, podcast strategy, editorial calendars, and large content partnerships. I like the third one to be a little bit of a wild card that differentiates your company. I help be the extra voice, asking is this good editorial storytelling content? Does it feel humanized? Focus: Have three storytelling pillars.
This blog looks at what actions product managers can take to ensure their teams are investing their time wisely. “If It’s crucial to differentiate what really matters to users from what ultimately is trivial. How do you develop an understanding of what will set a product up for success throughout your organization?
To read Alchemer CEO David Roberts’ blog, click here. About Alchemer Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively.
Krishna is an author, enjoys writing blogs and tutorials on anything technology. James builds products and services which delight customers and differentiate companies. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management.
This can help highlight potential whitespace or opportunities to differentiate. annual reports) Observable data : Derived from observation and synthesis (e.g. pricing, campaigns) Opportunistic data : Gathered through conversations or informal channels (e.g. Step 5: Compare Competitors with Your Offering Now its time to interpret the data.
The market-problems approach forces you to spread resources thinner, compete and differentiate at a product level (feature wars) and usually means marketing and sales messages are fragmented across products and don’t tell a cohesive value story. Consider the ripple effect of each approach. Solving Market Problems.
When Marina first read about opportunity solution trees on the Product Talk blog, she felt like it was the perfect way to organize all the pain points she’d been gathering from research and talking to customers. “It Thomas believes Vistaly’s key differentiator is the fact that the tool guides users to behave in specific ways.
Ready-to-use PAD templates are added at the end of this blog post. Is this leading to a competitive neutralizer, differentiator or delighter? Post-launch Recap: Once the solution is implemented and launched, the team assesses whether they achieved success and reflect on any learnings that they can take to improve further.
The product-focused approach helps you deliver a clear product value proposition, improve your brand image, and demonstrate competitive differentiation. Product-led blog content. Here’s an example from Userpilot: Explore Userpilot’s product-led blog. Email marketing. Paid digital. Influencer marketing. Cold outreach.
If hospitals are going to differentiate themselves with a superior patient experience and deliver care that results in significantly better patient outcomes (their strategic goals), they need to make improvements to a number of cross-functional workflows. Consider this example.
Paul explains it pretty well in his blog post by saying: The most common unscalable thing founders have to do at the start is to recruit users manually. Businesses seeking smarter ways to bring the right services to market, realize it’s a source of great differentiation and success. Nearly all startups have to.
Taken from Teresa Torres’ blog, ProductTalk.org The Opportunity Solution Tree is a framework that breaks Product outcomes into opportunity streams so that stakeholders have a better understanding of what you are proposing and can better help you prioritize. If you’re interested in the core material, check out her original blog post.
This visual differentiation ensures clarity and reduces confusion.” – NN Group Image credit: Pricilla Woo Once you’ve clustered related observations post-it-notes (or simply as notes in digital walls) vertically under one theme, it’s essential to address other clusters to ensure comprehensive coverage of insights.
Another helpful tactic to drive delight is to lean into differentiation : what do you do differently from the competition? A minimum delightful product is a term first popularized by Adam Berry – a successful entrepreneur – on his blog, Startup Blender. Focusing on a competitive differentiator.
In this blog post, we’ll dive into his background and highlight some of the top resources he’s developed to help businesses drive product-led growth. Top blog posts of Ant Murphy Ant Murphy also shares insights through his Medium profile and personal website. Who is Ant Murphy? It’s priced at US$199.
Krishna is an author, enjoys writing blogs and tutorials on anything technology. James builds products and services which delight customers and differentiate companies. Previously, he started his career as a software engineer in embedded systems and moved to application software before venturing into Product Management.
In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation.
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