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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?

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10 Product Differentiation Examples From Famous Brands For Inspiration

Userpilot

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.

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Defining Guidelines in Product Management

The Product Guy

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. It was a mind expanding exercise and set a clear structure for me to rethink what is really the differentiation factor in our product. . In our daily life, there are so many products being used and promoted.

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Product Differentiation in SaaS: How to Make a Difference as a Product Manager

Userpilot

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.

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Mental Models for Product Managers – Part 2

The Secret PM Handbook

Why my product is a better choice for you (the differentiators). For example, articulating a meaningful Dramatic Difference or “differentiator” portion of the value proposition is usually difficult. So, there will be more coming in future blog posts. What are the four components? Who the product is for (the market).

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If Your Product Strategy Doesn’t P**s Somebody Off, It’s Not Very Good!

Product Management University

Marketing wants a strategy that makes it easier to differentiate your value. Customer success wants a strategy that quiets the squeaky wheels. Engineering wants a product strategy that allows them to use their technical savvy.

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Positioning in the Age of AI: What Founders Need to Know

Business of Software Conference

AI Is Not a Differentiator April made it clear: saying you use AI doesn’t set you apart anymore. “I don’t think that saying you’re taking advantage of AI is differentiating at all,” April said. So while AI may not differentiate you, it might still be essential to your sales pitch.