The Accidental Product Manager

JANUARY 8, 2018

How should product managers use email? Being able to communicate with coworkers and clients face-to-face is the best way to get your message across, but it is also time consuming. When there is a lot to get done during the day, email communication is often the quickest, easiest and most cost-effective way of getting in contact.

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Product Management Product Manager Management Management 56

Gocious Blog

SEPTEMBER 23, 2022

If you talk to any relationship expert, they will state how communication is the most crucial aspect of keeping any relationship afloat. Understanding each other's ideas, expectations, and plans for the future will maintain a happy relationship.

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Product Management Product Manager Management Management 70

Gocious Blog

MARCH 2, 2023

It's not a secret that effective, timely communication is one of the greatest assets in a corporation, especially manufacturing. Some individuals seem gifted with a natural talent for communicating well with everyone. But even the best communicators will struggle when they don't have the right tools to use.

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Product Management Product Manager Management Management 52

UX Studio

OCTOBER 5, 2017

We get used to home and neighbourhood just like products we use every day. This article covers how to communicate product updates and release notes in an app and the importance of articulating them. . How would it differ for a digital product? Reasons To Communicate Product Updates. on a weekly basis).

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Onboarding KPIs User Testing Product Research Feedback Software 83

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers.

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Books Blog Feedback Software User Testing 80

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Webinar Blog Customer Experience Customer Feedback 71

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead.

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Analytic Tools Research Software Feedback Software Books 92

Product Talk

JANUARY 10, 2024

I know it’s an incredible privilege to give myself this opportunity and I’m grateful to every single one of you who has read my blog, bought Continuous Discovery Habits , or enrolled in our courses , as you are why I can now take some time for myself. I want to contribute more content to Product Talk. If not, there’s always next year.

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ChatGPT Feedback Software Product Research Generative AI 201

Product Management University

SEPTEMBER 24, 2021

B2B Product Manager September 2021. The highest performing product management teams know the market as well or better than they know their products. A regular cadence of job rotation is an easy way to keep the product management cupboard stocked with market expertise. Blog: High-Octane Product Management.

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B2B Product Management Product Manager Magazine 130

The Product Coalition

MARCH 4, 2024

Transforming communication with instant messaging. Photo by Dima Solomin on Unsplash In the vast realm of digital communication, few platforms have left as indelible a mark as WhatsApp. When WhatsApp introduced voice messaging in 2013, it was a novel and convenient way to communicate compared to traditional text-based messaging.

Analytic Tools 106

Analytic Tools Data Visualization Customer Experience User Testing 106

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. We are a community of volunteers.

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Article Reporting Tools Education Definition 117

The Product Coalition

JUNE 18, 2023

Photo by Canva Studio: [link] The new AI tools are a boon to many professionals, including product managers. Product managers communicate with stakeholders, write specifications, prepare decks, analyze data, and create prototypes. Here are new tools that will boost their productivity.

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Data Visualization Feedback Software ChatGPT Product Management 121

TechEmpower - Product Management

DECEMBER 11, 2023

Ensure that you investigate the designers' past work, samples of their work product, and their process. Quality of Work: The end product should not only look good but function as expected. Our blog post 53 Questions Developers Should Ask Innovators has a list of questions any good development team would ask. An account manager?

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Software Developers Software Development Software Review Development 118

Product Talk

FEBRUARY 14, 2024

And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three. Do you have your own Product in Practice you’d like to share?

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Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

APRIL 30, 2024

And does it work with the product-led growth model? A robust customer success strategy enables customers to get the most out of the product. Increase customer perceived value by collecting user feedback and analyzing user behavior to identify improvement opportunities and guide product development. What is value-based growth?

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Feedback Software Analytic Tools Product Research Data Visualization 94

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base. What is a product announcement?

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Feedback Software Research Software Product launches User Testing 94

Userpilot

SEPTEMBER 21, 2022

Your engineering and product teams team have worked vigorously on making product changes. Now it’s time to tell the world about the new shiny features and product enhancements, but you’re wondering how to handle it the right way. Read on as we explore best practices for communicating product changes to drive adoption and growth.

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Feedback Software User Testing Product Research Customer Experience 83

Intercom, Inc.

OCTOBER 25, 2021

The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer support product. Our leading customer communication platform is used by the most innovative companies worldwide, such as Unity, Spendesk, (add approved customer logos in here).

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Customer Communications Startups Events Customer Experience 198

Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

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Feedback Software Analytic Tools Research Software User Testing 90

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. The top challenges of product management.

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User Testing Feedback Software Technical Review Research Software 246

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

UX Planet

MARCH 17, 2024

If you are into video production, then you’ve probably heard of text-to-video AI. The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert. It allows you to optimize production strategies.

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Data Visualization Analytic Tools Artificial Inteligence Generative AI 97

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

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Data Visualization Analytic Tools Research Software Product Research 251

Mind the Product

FEBRUARY 5, 2020

He loves to think and communicate about technology, to reflect on the meaning of communication and what organisations can do to improve it. Communication Shapes Your Product. Matt says there’s a central misconception about business communication that he returns to time and again.

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Feedback Software Vision Document Consulting 171

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? That’s why mastering effective communication with your customers in this day and age isn’t a nice-to-have – it’s a business imperative. Setting and tracking customer service communication metrics.

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Customer Communications Feedback Software Research Software Analytic Tools 79

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Organize project requests, reviews, approvals, communications, and proofing in one system for better efficiency and clarity. Keep brand consistency across all communications with users. Effective project management.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Customer Experience 88

UX Studio

FEBRUARY 1, 2024

Have you ever sensed that the communication between a UX designer and a UX researcher during prototyping could be more efficient? If the answer to any of the above questions is “yes,” take 7 minutes to read our blog post and see what solution we propose to solve these problems in designer-researcher collaboration.

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User Testing Research Software Product Research Feedback Software 91

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Learn more about eleven proven stakeholder communications tactics that contribute to making this happen.

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Data Visualization Technical Review Reporting Tools Software Review 111

Intercom, Inc.

MAY 27, 2019

In fact, right now you are reading this blog post in English. I’ve experienced this myself in the past year as I’ve relocated to Dublin for my role as a product designer at Intercom. Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating”.

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Blog Definition Presentation UX 197

Mind the Product

MARCH 10, 2020

In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community. 32:20 | Are there any frameworks/tools to help me manage multiple products? Question 1 . Question 2.

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Workshop Customer Feedback Feedback Software Blog 150

Intercom, Inc.

APRIL 29, 2020

As marketers, our job is to understand our customers – their hopes, their wants, their needs – and then communicate the value of our product in the context of their lives. You can check out my full slide deck and blog post below. Communicate proactively and mindfully. Embracing a philosophy of change.

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Customer Experience User Friction Customer Feedback Data Visualization 228

Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. And there are several reasons why.

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Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

MARCH 22, 2023

It’s because we believe in quality learning, we believe in our writers, and we want all our readers to succeed in product development — globally. These other communities — we all know who they are, and we are not them. English Communication Let’s be honest. We know that the English language has quite the complicated history.

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Analytic Tools Education Data Visualization Article 118

Userpilot

OCTOBER 31, 2022

Do you want to know why they are important for product managers ? Release notes are a technical document that announces the updates to the product. Various roles are responsible for producing release notes, like the product manager , head of product, or product owner. Product release notes best practices.

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Feedback Software User Testing Customer Feedback Customer Experience 82

Userpilot

OCTOBER 30, 2022

Keep user communication organized. Streamline team communication. It ensures new customers stay with your product and remain loyal over a long period of time. You had 1500 paying customers in January; six months later, 900 of those users continue to actively use your product. Learn to leverage feedback. Delight customers.

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Feedback Software Data Visualization Customer Communications Customer Experience 85

Userpilot

JULY 2, 2022

While a price increase announcement can be seen as negative news for your customers, communicating it right will help you ease the tension and retain your customers. The most important thing is to use different channels including in-product communication , email, social media, and website.

User Testing 90

User Testing Feedback Software Customer Experience Customer Feedback 90

Lenny Rachitsky

FEBRUARY 8, 2024

For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made. Logan expects that AI won’t replace humans, but people who leverage AI to learn and improve productivity will be more competitive in the job market.

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ChatGPT Reporting Tools Data Visualization Research Software 79