Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. 6:10] Tell us more about processes to help our teams succeed.

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User Testing Customer Feedback Product Manager Product Management 253

UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

Branding 98

Branding User Testing Product Research Data Visualization 98

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. The first stage is building an organic growth engine.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Product Innovation Educators

DECEMBER 4, 2023

Janice built her career in Silicon Valley as a startup founder, product manager, and confidante for entrepreneurs and enterprise executives alike. My two journeys fused for me—helping people through new products and helping brand new leaders be effective in the heroic things they’re trying to do.

Leadership 277

Leadership Startups User Testing Government 277

BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #4 – Poor design & execution. To that, I say unequivocally NO !

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world.

Product Research 325

Product Research User Testing Research Software Analytic Tools 325

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Intercom, Inc.

JUNE 6, 2019

For instance, many teams build apps on Intercom so users can leverage their workflows and services within our live chat Messenger and messages. So I wanted to hear why that strategy makes sense for MadKudu and his advice for other teams thinking about building apps for their product. Short on time? Here are a few quick takeaways.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

Reveal

FEBRUARY 20, 2025

So, instead of building a custom dashboard from scratch, your developers can use these libraries and integrate dashboarding capabilities into their applications quickly and efficiently. To do this, your developers and product teams will have to consider several factors when evaluating potential libraries.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. Short on time? What makes a habit?

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Userpilot

AUGUST 30, 2024

Every business has its unique journey, but comparing yourself with other established brands in the industry helps understand if you are moving in the right direction. This will help you identify other brands that potential customers might pick over yours. You can start of by typing a relevant keyword to your brand into Google.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

JANUARY 27, 2022

Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Thus, it’s crucial to track your churn rate to develop strategies to improve engagement and reduce churn. Whether a churn rate is good depends on the size of the SaaS business. What is a good churn rate?

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

MARCH 17, 2025

Ability to customize each interactive guide to fit your brand and style. Best interactive user guide tools at a glance Tool Standout features Best for G2 rating Trial/Demo Price plans Userpilot No-code WYSIWYG builder Multiple UI patterns Advanced segmentation Flow analytics and experimentation Mid-sized to enterprise SaaS 4.6

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. A bad CEO assumes they have the best idea in the room.

Data Visualization 145

Data Visualization Weak Development Team Technical Review Reporting Tools 145

Intercom, Inc.

NOVEMBER 21, 2019

Tara and her team used it to take a deep dive into the customer’s journey through the product and make a focused effort to truly understand each step along the way. There’s a tired stereotype that assumes that sales and marketing teams have competing priorities – and, in turn – don’t get along. Ultimately, that leads to churn.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Userpilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. In a nutshell, effective brand positioning identifies the key benefits of your product and its competitive advantage in the market. The sales team could be a good source of information.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Intercom, Inc.

MAY 24, 2018

In practice, that means an experimentation model is applied to all marketing activity, from content and demand generation all the way down to brand. This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. PR is an underutilized growth tactic. Adam Risman: Matt, welcome to Inside Intercom.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Alchemer Mobile

JUNE 15, 2024

Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives. What can Alchemer Pulse do for your team?

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. These lay the foundation that enables your team to run as efficiently as possible.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

UX Planet

MARCH 15, 2025

Im proposing a well-rounded model of specialization (beyond T-shaped, etc) that encompasses not just craft but also domain expertise (and more), as traditionally non-technical industrieslike healthcare, education, and governmentgrow their technical teams. But it helped to consider this through the lens of branding and sales.

Research Software 59

Research Software Marketing User Testing Weak Development Team 59

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. Best for large enterprises. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

AUGUST 22, 2024

What are its strengths and weaknesses? There’s a free Starter plan, a Plus plan (from $49 a month), and custom-priced Growth and Enterprise plans. Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. What’s Amplitude tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

ProductPlan

DECEMBER 1, 2021

The product team must then develop and execute its product strategy within those boundaries. The founding team sees long-term value in not having to make decisions based on the demands of outside owners. The senior leadership team is responsible for establishing the business strategy and communicating it across the organization.

Product Strategy 98

Product Strategy Strategy Onboarding KPIs User Testing 98

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. UserTesting allows teams to gather real-time user feedback from usability tests.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Userpilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Data Visualization 62

Data Visualization Analytic Tools Embedded Analytics Feedback Software 62

UX Planet

OCTOBER 8, 2024

If users’ emotions are overwhelmingly positive during and after each digital interaction they have with the brand, then the brand has ‘good UX.’ If not, it has a ‘bad UX’ and is unlikely to be successful. It is the UX designer’s job to help the brand and product avoid the latter fate. It is all of these.

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UX Data Visualization Research Software Analytic Tools 104