Productside

MAY 27, 2025

Theyre facing mounting pressure, internal friction, and a big challenge: turning a well-known brand with a faltering product into a focused, outcome-driven organization. WellNest has a strong foundationbacked by a trusted 20-year-old brand and longstanding relationships with employers, employees, and practitioners. The result?

Product Strategy 177

Product Strategy Product Research Strategy Weak Development Team 177

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Below is an overview of the main problems I ran into, along with our framework for addressing them and sustaining our innovation and growth.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Product Management University

AUGUST 24, 2020

Strong brand identity builds trust and motivates people to buy your products and services. If you lead a product management or product marketing team, creating a strong brand identity allows you to define your value to the organization and establishes the criteria by which you want to be held accountable. Sound familiar?

Branding 165

Branding Product Marketing Marketing Product Management 165

Product Innovation Educators

FEBRUARY 17, 2025

Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses. She specializes in helping growing companies go beyond market fit and scale sustainably, focusing on clear strategies, practical frameworks, and fostering strong collaboration across teams.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

FEBRUARY 26, 2025

In our latest Patreon-exclusive article , part of the Roadmap to Mastery Collection , we explore: Why trust is now a product featurenot just a brand value. A growing library of frameworks, case studies, and actionable tools. So, how can product managers proactively build and protect trust in their products?

Differentiation 150

Differentiation Roadmap Technical Review Article 150

Roman Pichler

JANUARY 20, 2025

Product Strategy Discovery As its name suggests, product strategy discovery is about finding an effective product strategybe it for a brand-new product or an existing one whose current strategy is no longer valid. This might be to generate revenue, achieve a profit margin, reduce cost, increase productivity, or strengthen the brand.

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

The Product Coalition

JULY 16, 2022

Can The ‘Jobs-to-be-Done’ (JTBD) Framework Help With User Onboarding? If You Know The JTBD Framework, You Know Onboarding Let’s combine the two, and see the magic happening! Now, the JTBD is an extremely famous framework that can be used a lot. When you onboard a user, there are two things you should answer: Who is signing up?

Framework 148

Framework Customer Experience Research Software User Testing 148

The Product Guy

OCTOBER 16, 2017

A robust ranking framework is key to answering these questions. Because every team’s needs may be a little different, the framework can be adapted to many situations. The numbers for business value relate to the level of competitive advantage, impact on brand/reputation and the number of customers the story is important to.

Software Review 244

Software Review Systems Review Customer Experience Data Visualization 244

Roman Pichler

SEPTEMBER 19, 2016

A process like Scrum is a great fit for your product when it is brand-new or young, and when you extend its life cycle, as shown in the picture below. When working on a brand-new product, trying to achieve PMF, or struggling to keep the product growing, you typically face many unknowns and a substantial amount of uncertainty and change.

User Testing 315

User Testing Product Research Customer Experience Customer Feedback 315

Roman Pichler

MARCH 14, 2023

The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. To do this, let’s take a look at my product strategy framework shown below. You can learn more about the framework by reading the article My Product Strategy Model.

Product Strategy 352

Product Strategy Strategy Vision Product Research 352

Product Innovation Educators

JANUARY 15, 2024

We execute through a framework called Design Thinking. A 10-week partnership starts with a kickoff with the brand partner. At the midpoint, we meet with the brand partner to make sure we’re solving the right problem. What makes us unique at SCADpro is the brand partners evolve with us all the way through the journey.

User Testing 284

User Testing Product Research Customer Experience Research Software 284

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. However, selecting a framework or creating one from scratch can be very confusing.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Product Innovation Educators

JANUARY 30, 2023

Emily is now a customer experience strategist for Landor & Fitch, the New York-based brand and design group. Summary of some concepts discussed for product managers [5:49] Can you take us through the Design Thinking framework as you applied it through the University of Wisconsin’s program?

User Testing 249

User Testing Education Customer Feedback Product Research 249

Product Talk

DECEMBER 11, 2024

Tweet This When you consider employee experience to be a product and People Ops to be the product team, this impacts how you frame other teams like recruiting and employer branding. As they began to speak with their customers (Passion.ios employees), Eva and her team started to uncover several opportunities.

Product Research 230

Product Research Customer Experience User Testing Feedback Software 230

UX Planet

JUNE 9, 2025

But enough “close enough” decisions create: Brand erosion: Colors shift, headings wobble, the product stops feeling cohesive. Off-brand Grays & Blues Why It Happens: Dev eyeballs color; monitors calibrated differently. Padding Guesswork Why It Happens: Framework spacing scale ≠ design’s 8-pt grid.

Software Review 91

Software Review Reporting Tools Feedback Software Systems Review 91

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. I find that the framework is best suited for products that are affected by a significant amount of uncertainty and change.

Product Research 383

Product Research Feedback Software Research Software User Testing 383

Intercom, Inc.

APRIL 6, 2018

That means building multiple new products, each with their own signature brand voice. As the head of content marketing at eFounders, I’ve come to rely on a loose framework to make these products talk, interact and connect with their users, each with their own, readily recognizable voice. There is no ultimate stage in branding.

User Testing 222

User Testing Customer Experience Messaging Framework 222

Product Innovation Educators

MAY 3, 2021

If you start with a brand-new idea, you have no way to judge whether the idea is useful. If you start with a brand-new idea, you have no way to judge whether the idea is useful. For example, we don’t want iPods, cassettes, or CDs; we want to create a mood with music using whichever product best helps us accomplish that job. [4:16]

Framework 181

Framework Weak Development Team Customer Experience Travel 181

Userpilot

SEPTEMBER 18, 2024

In this article, we’ll dig deeper into the AARRR framework and the relevant metrics associated with each stage. What is the AARRR metrics framework? AARRR, also known as pirate metrics , is a framework companies use to drive product growth. AARRR metrics framework background: Who created it and why? AARRR framework.

Onboarding KPIs 105

Onboarding KPIs Framework Data Visualization Analytic Tools 105

Product Innovation Educators

AUGUST 29, 2022

To help us explore customer experience, joining us is Natashya Narkiewicz, currently VP of Product Management at Avetta and formerly senior director of product management for Newfold Digital, the company behind several popular webhosting brands, such as Bluehost, Network Solutions, HostGator, and Sitebuilder. Next, execute.

Customer Experience 266

Customer Experience User Friction User Testing Analytic Tools 266

Product Innovation Educators

SEPTEMBER 16, 2024

What product managers need to know about the Targeted Innovation Process Watch on YouTube TLDR The Targeted Innovation Process is a practical framework that helps product managers drive innovation in their organizations. This framework has five key steps: Step Description 1.

Research Software 301

Research Software Feedback Software User Testing Analytic Tools 301

The Product Guy

FEBRUARY 27, 2020

In addition, choosing the wrong product management framework added to the failure of the launch. A product’s success or failure has tremendous impacts on other lines of business and the brand. Additionally, we determined that if the kiosks failed, the failure would not hurt the brand of the company.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Userpilot

JULY 29, 2024

And that’s why it’s necessary to adopt the right product management frameworks (the blueprint!) So, which product management frameworks should your team use? TL;DR Product management frameworks help guide product teams by establishing standardized, repeatable processes to create successful products. The result?

Framework 105

Framework Feedback Software Analytic Tools Onboarding KPIs 105

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding. If you’re building a consumer subscription app, this post is your new bible.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

UX Planet

FEBRUARY 3, 2025

Legal and Ethical Obligations Many countries have laws and legal frameworks in place that mandate accessible design. Brand Reputation Designing for accessibility signals inclusivity and social responsibility. This strengthens your brands reputation and fosters trust with users, particularly those in marginalized groups.

UX 101

UX Research Software Data Visualization User Testing 101

Product Innovation Educators

JULY 3, 2023

In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. ” [10:51] Tell us about your framework for digital transformation. ” [10:51] Tell us about your framework for digital transformation. The challenge is adaptation.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Lenny Rachitsky

MAY 25, 2025

Diagnose first, then market: Use Krithika’s DATE framework (Diagnose, Analyze competitors, Take a different path, Experiment) to find the biggest growth constraint before diving into execution. High-quality, consistent marketing builds brand trust that makes everything else easier.

Analytic Tools 89

Analytic Tools User Testing ChatGPT Marketing 89

The Product Guy

APRIL 21, 2019

The secret menu framework. Builds brand. Starbucks has a Green Eye, which includes three shots of espresso poured into regular drip coffee. Burger King offers a side of ‘frings’, which is a serving of fries and onion rings. Higher revenue and market share.

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

The Product Guy

JULY 2, 2020

I know how to use these frameworks for focussed communication to enable a better working relationship with my seniors. He has a business management degree from Liverpool University which led him into digital marketing focussed roles for brands such as Telefónica O2.

User Testing 451

User Testing Product Research Customer Experience Data Visualization 451

Product Innovation Educators

MAY 3, 2021

If you start with a brand-new idea, you have no way to judge whether the idea is useful. If you start with a brand-new idea, you have no way to judge whether the idea is useful. For example, we don’t want iPods, cassettes, or CDs; we want to create a mood with music using whichever product best helps us accomplish that job. [4:16]

Framework 156

Framework Weak Development Team Customer Experience Travel 156

The Product Coalition

NOVEMBER 23, 2021

I have defined the below dimensions as a cohesive framework. The frameworks (image 1 &2) highlight the approach to take the product into the market. Ensure to keep revisiting the framework from time to time and iterate it based on your learnings and measures. What are those 8 dimensions for startup onboarding strategy?

Startups 157

Startups Strategy Technical Review B2B 157

Product Innovation Educators

APRIL 10, 2023

After testing them and understanding which brands a consumer would want to satisfy each job, we found the second most important job to be done in quick-service breakfast was owned by a competitor, and it had to do with feeling strong, competent, and capable. We asked consumers, “Which brand do you want to solve this?”

User Testing 247

User Testing Healthcare Product Research Artificial Inteligence 247

Product Talk

SEPTEMBER 13, 2023

We felt like we were missing a good framework to connect solutions to our goals or outcomes.” They started by branding it “Feedback Thursday,” and all UXers blocked meetings on the same day in their calendar. “We No framework will solve all your problems,” says Niklas. says Niklas. “We

Product Research 345

Product Research User Testing Research Software Feedback Software 345

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mind the Product

MARCH 4, 2019

To understand the customer experience, you have to understand the customer – anticipating what they might think, want, and need from your business or brand. She teaches businesses to: Get a question people want to talk about, regarding a product, a brand, or a service. Seek solutions through the framework of their experiences.

User Testing 188

User Testing Research Software Customer Feedback Customer Experience 188

Alchemer Mobile

SEPTEMBER 3, 2020

So, what are Travel and Hospitality brands to do? Here are our top recommendations for Travel and Hospitality brands at this time: Focus on reducing customer churn and boosting loyalty. Download our five-stage framework to reducing mobile churn. Retail & Shopping (including eCommerce and grocery).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

The Product Guy

APRIL 23, 2020

Applying mental models, relevant frameworks, and techniques on my day to day helped develop the heuristics I needed to help me make an impact despite my relative newness to the team. As a brand-new product manager, the hardest thing to do early on is making sense of all the things coming your way.

Feedback Software 356

Feedback Software Product Research Customer Feedback Customer Experience 356