UX Planet

JANUARY 1, 2024

It also feels very young and wild, whereas the brand should express security and serenity”. These blind spots can also have an impact on other parts of the work, as in this case: brand identity can never just be communicated through a button color. A better way to get this feedback is to use a framework: The CCROQ Feedback Framework.

User Testing 52

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Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

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Feedback Software Research Software Framework User Testing 98

Dear Strategy

MARCH 15, 2023

Now what about the new framework? In the spirit of using the blog to announce new happenings at Strategy Generation Company , I am pleased to present the latest revision of our acclaimed Strategy Generation Framework! Although these steps were covered in our classes and workshops, they were not separately indicated on the framework.

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Framework Workshop Blog Education 52

Userpilot

NOVEMBER 30, 2023

For brand-new products, you can recruit participants via tools like Hotjar. First-click testing – a technique that evaluates how intuitive the product is: do they know where to click first when they need to complete a task? Just target the specific user segment with a modal and invite them to take part in an experiment.

Product Research 95

Product Research User Testing Research Software Data Visualization 95

Pragmatic Marketing

MAY 6, 2018

The most recent evolution involves the Pragmatic Marketing Framework. We’ve revised 14 boxes on the right side of the framework to more accurately reflect the current realities of marketing products and connecting with buyers. To learn more about individual boxes in the framework, be sure to check out our Box of the Month.

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Framework Marketing Webinar Document 70

Product Innovation Educators

FEBRUARY 28, 2022

How product managers can move their customers to action using the StoryBrand Framework. Specifically, we will learn about a 7-part framework for marketing communications. Peterson, whose PhD is specifically about the validly and effectiveness of this framework, which has been used by tens of thousands of organizations.

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Framework Transportation Marketing Product Management 87

Product Solving

AUGUST 19, 2020

Go into every customer interview with a specific goal in mind and use the right type of interview framework to accomplish that goal. Help keep them on track by choosing a framework that suites the goals you have set out for the interview. There are too many resources and frameworks out there to utilize. Subscribe now 1.

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Framework User Testing Customer Feedback Customer Experience 52

The Review by First Round

JANUARY 13, 2022

For the past 7 years, she’s helped hundreds of companies build their positioning and brands from the ground up, both as our Marketing Expert in Residence here at First Round and in her own consulting work. Today’s episode is with Arielle Jackson. The course runs in February and applications close on Jan 28th – find out more and apply here.

Branding 52

Branding Startups Marketing Consulting 52

Userpilot

APRIL 16, 2024

Building a product experience strategy is essential for any SaaS business as it increases product adoption, reduces customer churn , boosts customer lifetime value, smoothes the customer journey, and elevates brand advocacy. Define strategic goals using the SMART framework to align with business needs. SMART goals framework.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

NextBigWhat

AUGUST 2, 2019

The course has been extremely useful in understanding some of the core product management frameworks and how to apply these frameworks in real life. Services company leaders: You are productizing your service and need to build the right framework in place. About the Product Management Course. 200+ topics. 25+ guest speakers.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

The Product Coalition

NOVEMBER 23, 2021

I have defined the below dimensions as a cohesive framework. The frameworks (image 1 &2) highlight the approach to take the product into the market. Ensure to keep revisiting the framework from time to time and iterate it based on your learnings and measures. What are those 8 dimensions for startup onboarding strategy?

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Startups Strategy Technical Review B2B 130

Roman Pichler

MARCH 14, 2023

The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. To do this, let’s take a look at my product strategy framework shown below. You can learn more about the framework by reading the article My Product Strategy Model.

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Product Strategy Strategy Vision Product Research 297

Gainsight

FEBRUARY 23, 2021

To break this down into more detail, I have taken the eight NDR “Drivers” discussed in the webinar and aligned them to our Outcomes Framework that we use at Gainsight. . For those unfamiliar with Gainsight’s Outcomes Framework, it’s how we tie together and produce results. Examine high-level challenges that a business is facing.

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Framework Feedback Software Onboarding KPIs Customer Experience 64

The Product Coalition

MAY 2, 2023

Enter the Explain Like I’m 5 (ELI5) framework, breaking complicated concepts into easily digestible bites. How Kid-Friendly Explanations Unlock New Depths of Knowledge But the ELI5 framework isn’t just about explaining complex concepts. When it comes to marketing, sometimes the answer is as simple as child’s play.

Customer Feedback 78

Customer Feedback Product Marketing Marketing Strategy 78

Product Innovation Educators

JANUARY 15, 2024

We execute through a framework called Design Thinking. A 10-week partnership starts with a kickoff with the brand partner. At the midpoint, we meet with the brand partner to make sure we’re solving the right problem. What makes us unique at SCADpro is the brand partners evolve with us all the way through the journey.

User Testing 104

User Testing Product Research Customer Experience Research Software 104

The Product Coalition

MARCH 3, 2024

Imagine knowing which customers are about to make a high-value purchase, who might abandon your brand, or what content will spark their interest. Enhanced brand perception : Personalized experiences foster positive brand sentiment and advocacy. Stay tuned as we delve into the exciting evolution of CRM in the next section!

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Data Visualization Analytic Tools Marketing Customer Experience 123

Agile Velocity

APRIL 1, 2024

Maintaining Quality In the rush to deliver products to market, quality can sometimes be compromised, affecting customer satisfaction and brand reputation. This ensures a holistic approach to problem-solving and product development. Quality is a cornerstone of Agile practices. This boosts motivation, creativity, and accountability.

Feedback Software 68

Feedback Software Agile Product Research Customer Satisfaction 68

UX Planet

APRIL 3, 2024

SMART framework. Omitting channels and touchpoints Modern users often interact with brands across a multitude of channels and touchpoints. Image by Ricardo Vargas Actionable tip: Create an inventory of all possible touchpoints and channels through which users interact with your brand. Image by bitesizelearning.

User Testing 80

User Testing Customer Feedback Customer Experience Data Visualization 80

Product Talk

SEPTEMBER 13, 2023

We felt like we were missing a good framework to connect solutions to our goals or outcomes.” They started by branding it “Feedback Thursday,” and all UXers blocked meetings on the same day in their calendar. “We No framework will solve all your problems,” says Niklas. says Niklas. “We

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Product Research User Testing Research Software Feedback Software 271

The Product Coalition

FEBRUARY 29, 2024

Fortress of Security: Ensuring Ironclad Protection External-Facing Fortifications: Prioritize LLMs with robust security frameworks. LLM Options: Open-Source: BLOOM offers diverse language capabilities and large-scale text generation but might require fine-tuning for brand voice and marketing purposes.

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Artificial Inteligence Data Visualization Reporting Tools Research Software 130

Intercom, Inc.

MARCH 9, 2021

In our brand new ultimate guide , you’ll learn how to unlock the power of conversational messenger-based support to achieve that seemingly elusive balance between providing world-class, personal customer experiences and having an efficient team. Conversational support. What’s in The Ultimate Guide to Conversational Support.

Customer Experience 170

Customer Experience Framework Download Messaging 170

AB Tasty

FEBRUARY 22, 2024

The intersection of technology and fashion has given rise to new opportunities for brands to connect with their customers in more meaningful and engaging ways. Brands must prioritize mobile optimization, ensuring their websites and apps are responsive, fast-loading, and user-friendly.

User Testing 52

User Testing Data Visualization Analytic Tools Feedback Software 52

Intercom, Inc.

APRIL 6, 2018

That means building multiple new products, each with their own signature brand voice. As the head of content marketing at eFounders, I’ve come to rely on a loose framework to make these products talk, interact and connect with their users, each with their own, readily recognizable voice. There is no ultimate stage in branding.

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User Testing Customer Experience Messaging Framework 222

Gainsight

APRIL 9, 2024

We use the DEAR framework to measure if our customers are being successful. Deployment Engagement Adoption ROI Community engagement is a key part of the “E” portion of this framework. Marketing gains more brand awareness which fills their pipeline with new ideas and resources.

User Testing 52

User Testing Feedback Software Customer Experience Framework 52

Product Innovation Educators

JANUARY 30, 2023

Emily is now a customer experience strategist for Landor & Fitch, the New York-based brand and design group. Summary of some concepts discussed for product managers [5:49] Can you take us through the Design Thinking framework as you applied it through the University of Wisconsin’s program?

User Testing 92

User Testing Education Customer Feedback Product Research 92

UX Planet

DECEMBER 15, 2023

These subtle, design efforts give users a sense of genuine achievement (not just satisfaction) every time they spend time using the app and make some form of progress: Designers use different types of narrative frameworks and tools to efficiently incorporate storytelling in their designs.

UX 89

UX Research Software Customer Experience Product Research 89

Product Innovation Educators

MAY 3, 2021

If you start with a brand-new idea, you have no way to judge whether the idea is useful. If you start with a brand-new idea, you have no way to judge whether the idea is useful. For example, we don’t want iPods, cassettes, or CDs; we want to create a mood with music using whichever product best helps us accomplish that job. [4:16]

Framework 70

Framework Weak Development Team Travel Customer Experience 70

Alchemer Mobile

SEPTEMBER 3, 2020

So, what are Travel and Hospitality brands to do? Here are our top recommendations for Travel and Hospitality brands at this time: Focus on reducing customer churn and boosting loyalty. Download our five-stage framework to reducing mobile churn. Retail & Shopping (including eCommerce and grocery).

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Travel Feedback Software Research Software Data Visualization 246

First Round Review

OCTOBER 12, 2021

Should you hire a brand, product or growth marketer, and how do you know when you've found the right candidate? Maya Spivak, former marketing leader at Segment and Wealthfront, unpacks her frameworks for identifying the type of marketer your startup needs, interviewing and closing candidates.

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Startups Marketing Framework Branding 104

Reveal

NOVEMBER 1, 2023

Reveal’s Custom Visualization Features Brand & Theming: Seamlessly match the brand and theming of your application , ensuring that your custom visualizations blend harmoniously with your product’s overall look and feel. These can be based on any client framework since Reveal operates on a client-side JavaScript library.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

FEBRUARY 25, 2024

Marketing funnel The marketing funnel is about attracting and engaging potential customers with your brand. Understanding the essential stages of a funnel is key to guiding potential customers from first hearing about your brand to becoming loyal supporters. Core metrics for marketing funnel.

Data Visualization 102

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 102

Userpilot

AUGUST 23, 2023

TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty. Key CX design principles are the customer journey , goal settings frameworks , a customer-centric approach , and collaborative effort. CX design focuses on all interactions on the whole customer journey.

Customer Experience 87

Customer Experience User Testing Customer Feedback Feedback Software 87

Lenny Rachitsky

FEBRUARY 20, 2024

Refine new product copy “We built a UX GPT Writer trained on all of our writing, brand guidelines, and product nomenclature. Designers rough out what they need it to say, send the GPT a screenshot from Figma, and it will rewrite it to be concise, using our guideline and brand voice standard. ’ etc.”

Data Visualization 136

Data Visualization ChatGPT Reporting Tools User Testing 136

Lenny Rachitsky

DECEMBER 7, 2023

For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Analytic Tools 52

Analytic Tools Framework Branding Leadership 52

Product Innovation Educators

MAY 3, 2021

If you start with a brand-new idea, you have no way to judge whether the idea is useful. If you start with a brand-new idea, you have no way to judge whether the idea is useful. For example, we don’t want iPods, cassettes, or CDs; we want to create a mood with music using whichever product best helps us accomplish that job. [4:16]

Framework 62

Framework Weak Development Team Travel Customer Experience 62

The Product Coalition

DECEMBER 11, 2023

While TOMS initially gained popularity and was lauded for its social responsibility, the company eventually faced several challenges: Market Saturation and Brand Differentiation: As the concept of socially responsible businesses grew, TOMS faced increased competition. You need both.

Roadmap 133

Roadmap Healthcare Reporting Tools Software Review 133

Userpilot

OCTOBER 6, 2023

TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. This is by positioning your brand as an authority through thoughtful content marketing, effective SEO strategies, and targeted social media campaigns.

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B2B Analytic Tools Feedback Software Data Visualization 104