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TimeTrek: Crafting a Time-Travel Experience?—?UX Case Study

UX Planet

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Would you take the leap through time? ?⏱️ ⏱️ With this hypothetical concept, I designed an app which could take you to any place or time on Earth.

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Case Study: Unified event management to enhance user convenience

UX Planet

Here’s a top level view to make you aware of the the type of users & screens involved in the flow: Now, that we’ve established a good understanding around “Live Sessions”, let’s dive into how I grew this feature and enhanced user convenience. However, a new session must be created even for a slight timing variation.

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8 User Onboarding Case Studies to Learn From to Improve Your Onboarding Process

Userpilot

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

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A case study: how to produce a winning app redesign

Mind the Product

A failed redesign is expensive and has a big negative impact on user trust, satisfaction and business metrics. Read more » The post A case study: how to produce a winning app redesign appeared first on Mind the Product.

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Prioritizing Customer Experience Using SLIs & SLOs: A Case Study from The Telegraph

There was a time when technology managers needed to actively monitor these kinds of granular metrics, but today, these alerts just create distracting noise. The premise of SLIs/SLOs is that all teams—product, architecture, development, and platform— need to look at services from the customer’s perspective. Do you know what’s annoying?

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A case study: launching a custom product for solar roof innovator SunRoof

Mind the Product

Its timing was good: the demand for clean energy was already surging, and consumers were increasingly aware of the advantages of energy self-sufficiency. [.] Read more » The post A case study: launching a custom product for solar roof innovator SunRoof appeared first on Mind the Product.

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Behavioural Design Case Study: Headspace

The Product Coalition

Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable. The App and User are both better served if the streak is not lost.

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Knowing What Products Not to Build: A Case Study With NBC Universal

Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop. Knowing what not to build is just as important as what to build when it comes to product development.

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Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

It is a philosophy that encourages us to consider how size, shape, age, gender, sexuality, ethnicity, education levels, income, spoken languages, culture and customs, and even diets shape the way we interact with the world. This talk will cover: The business case for inclusive design.

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How Self-Service Can Drive Down Costs and Improve CX

Many people think that self-service is a low-end experience and would much rather offer their customers “personalized attention.”. Best-selling author and customer experience thought leader Blake Morgan has put it all down on paper for you. Self-service can improve customer experience and simultaneously drive down costs.

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Ramping-up Your Digital CX Strategy: Adaptation of Omni Channel and Conversational Support

Speaker: Michael McMillan - Customer Experience Expert, TEDx Speaker, and Author

Customers who have a seamless buying experience, from speaking with sales and purchasing the product to easily finding support, are more likely to return to your organization and recommend it to others. Whether via chat bot, email, or social media, every customer should have the same opportunity to resolve their queries.

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Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders.

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How to Develop a Recession-Proof Product-Led Strategy

Speaker: Wes Bush, Author of "Product-Led Growth"

In this webinar, product-led growth pioneer Wes Bush will examine what the top PLG companies have in common, take an in-depth look at features and usage analytics, and explain how to use this information as the primary driver for customer acquisition, retention, and expansion. How to adjust your product-led strategy during uncertain times.