Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Product Talk

AUGUST 2, 2023

I recently spoke on this topic at the Product at Heart conference in Hamburg, Germany. I started talking to product managers, designers, software engineers, user researchers, all sorts of folks, and I just started to learn about what’s keeping them from putting the habits into practice. Full Transcript Good morning.

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Userpilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Technical product manager responsibilities include: Conduct user and market research to understand user pain points.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Mind the Product

NOVEMBER 13, 2019

In 2017 she joined Andela, a software engineering-as-a-service company, leading the product and design team in creating internal products to achieve business goals. “I’m taking part in a coaching programme to become a qualified coach and I’m hoping to apply to be on our new leadership programme next year,” he says.

Product Manager 157

Product Manager Product Management Customer Experience Management 157

Amplitude

MAY 8, 2018

I started as a software engineer, then tried my hand as a management consultant, account manager, venture capitalist, and startup founder before I found the right fit in product management. Scaling product leadership. That’s why you wake up in the morning. What role do you think data has in product management?

User Testing 67

User Testing Product Research Feedback Software Software Engineering 67

Bain Public

OCTOBER 18, 2022

(Montreal, Canada) – Paul Ortchanian , President/CEO and Founder of Bain Public , will be a speaker at the AI DevWorld Conference this November! The conference will cover a wide range of topics, including chatbots, machine learning, open source AI libraries, AI for the enterprise, and deep AI / neural networks. Conference Information.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Analytic Tools Healthcare 52

Business of Software Conference

JUNE 18, 2020

This critique of ‘Spotify’s Failed Squad Model’ is interesting for two reasons: It’s a great way of adapting a planned conference talk into something else that may have impact. Software engineers were managed outside of the team structure. Squad product managers and designers reported to department heads.

Reporting Tools 52

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PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation. First off, product management is very communication and leadership oriented. In terms of demonstrating leadership, look to your extracurricular activities. Listen to our podcast here, or read the transcription below!

Technical Advisors 40

Technical Advisors Feedback Software Product Manager Product Management 40

The Product HQ

JUNE 10, 2024

Instead, they act as their company’s face for media events, conferences, or other social happenings. They perform an intense amount of product and market research and incorporate many of the social responsibilities of VPs, such as attending press conferences. Leadership skills. CTPOs report to the CEOs of their organizations.

Technical Review 52

Technical Review Product Manager Product Management User Testing 52

Business of Software Conference

APRIL 22, 2021

You will learn how one founder approached some of the strategic, emotional, leadership and personal growth challenges that inevitably come with building a successful company. He’s a self-taught software engineer and technologist. Who is Jason VandeBoom? Jason VandeBoom is the founder and CEO of ActiveCampaign, founded in 2003.

Software Engineering 52

Software Engineering Customer Experience Leadership Startups 52

Intercom, Inc.

APRIL 22, 2019

When the sales leadership and the head of IT saw that, they thought, “Oh my God, we have to put an end to this immediately.” It is very different than traditional software engineering. ” Then they aggregated how many distinct answers they got across those 600 sales reps. It is very hard to do. How did we learn it?

Customer Experience 156

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PMLesson's Ace the PM Interview

OCTOBER 13, 2021

Here are a few that we run into often: Amazon's "Leadership Principles." Tell me about a time you had to convince engineers to implement a particular feature. An important feature of a product is not working on the day of the conference you are releasing it. You'll need to learn the company's leadership principles.

User Testing 52

User Testing Reporting Tools Customer Experience Feedback Software 52

The Product HQ

MAY 10, 2024

Whether it’s attending conferences or workshops, reading books or blogs, networking with other professionals, or taking courses, be proactive in building your skillset. Read up on relevant blogs, attend conferences, and participate in discussions online. Be sure to seek out new and innovative ways to improve your core skillset.

Startups 52

Startups Customer Experience User Testing Technical Review 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

JULY 3, 2020

Some of these roles include software engineering, product design, data analysts, sales, marketing, and customer support. Getting to the Next Level The product leader position is one that requires deeper leadership, accountability, and strategy skills. Executives are also the face of the company at conferences and in the media.

Product Manager 52

Product Manager Product Management Product Research Data Visualization 52

Business of Software Conference

NOVEMBER 30, 2023

Shah tells the story of when he was a young software engineer working for a major company – many years before he co-founded HubSpot. A year into working there, he approached the company leadership with an idea for an application that would solve a number of the business’s internal data transfer issues. Until it isn’t.

Customer Experience 52

Customer Experience User Friction User Testing Enterprise 52

Mind the Product

FEBRUARY 20, 2019

2019 promises to continue our run of amazing conferences, with a pre-conference Leadership Forum, even more workshops, more networking events around the conference, and more fun than ever before. Conference Tickets. Mind the Product returns to San Francisco and the famous Davies Symphony Hall on July 15-16.

Research Software 146

Research Software Analytic Tools User Testing Product Research 146

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. Arguably, killing portions of a product is one of the most challenging aspects of leadership. Before Mixpanel, Neil was the co-founder of Atomic Contacts.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Business of Software Conference

SEPTEMBER 3, 2019

Business of Software Conference USA 2019 Speaker Reading List. Here are the books that this year’s Business of Software Conference USA 2019 speakers say have had the biggest influence on their business lives, and what they are reading now. ” Whitney O’Banner, Software Engineering Manager, Braintree.

Feedback Software 11

Feedback Software Books Weak Development Team Customer Feedback 11

Intercom, Inc.

AUGUST 18, 2022

Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Yeah an engineer, software engineer and then yes. So we had this are we have a conference called Hypergrowth. ML : Describe David Cancel.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JUNE 20, 2019

Tendayi Viki (Founder, Benneli Jacobs) – Clever Ideas Are Not Enough For Innovation from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Now this is the part where most software engineers disappear.

Research Software 45

Research Software Startups Customer Experience User Testing 45

Business of Software Conference

FEBRUARY 27, 2020

Whitney O’Banner (Software Engineering Manager, Medium) – Bottoms Up With OKRs from Business of Software Conference. So, if you have not heard of medium I highly encourage you to sign up, create a free account, and share some of the brilliant ideas that you’re hearing today at this conference.

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Feedback Software Data Visualization Software Review Engineering 64