Productside

FEBRUARY 6, 2025

Now, rather than fixing its pricing, positioning, or customer experience, Microsoft has. The post Copilot Confusion: How Microsofts AI Bundling Became a 30% Price Hike in Disguise appeared first on Productside | Product Management Courses & Training.

Customer Experience 177

Customer Experience Positioning Product Management Product Manager 177

Product Management University

JANUARY 22, 2025

The most common mistake product marketers make with product positioning is they do it without regard for their salesforces ability to deliver it. Sure, you want to nail the product positioning so that prospective buyers understand your unique value. It also eliminates the need for two or more versions of your positioning.

Positioning 130

Positioning User Testing Differentiation Product Marketing 130

Productside

APRIL 16, 2025

Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Alchemer Mobile

NOVEMBER 13, 2024

This reinforces a positive experience and encourages future participation in surveys. Course evaluations are crucial for educational institutions, assessing participant satisfaction with course content and delivery methods, guiding curriculum development. Event feedback surveys gather insights on attendee satisfaction.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Talk

DECEMBER 11, 2024

They came up with the outcome Passioneers are engaged and positive and clear on their role and responsibilities based on the feedback survey and quiz related to Continuous Discovery Habits. was already providing support in the form of books and courses, they hadnt considered that employees also needed time to learn. While Passion.io

Product Research 205

Product Research Customer Experience User Testing Feedback Software 205

Melissa Perri

JANUARY 4, 2020

Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2019: "Duh, of course I want my people talking to customers.

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Product Management University

MARCH 5, 2025

Listen, relate, and position your products as the key to meeting their goals by solving their problems. If you want the most customer value centric training courses for product management, product marketing, sales and customer success, contact us about a personalized workshop for your team. They’ll assume your products are great.

Customer Experience 130

Customer Experience Workshop Positioning Product Marketing 130

The Product Guy

AUGUST 13, 2020

A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities. Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management.

Product Management 407

Product Management Product Manager Research Software Feedback Software 407

Product Management University

APRIL 25, 2023

Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. Your H1 Value Headline & Positioning Statement Your top-level headline should be a short phrase that describes something every employer wants when they hire a person into this role.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Product Talk

MAY 13, 2020

If the company’s leaders aren’t sure or have many theories or wishes, then the product team has to do the discovery legwork to identify the most likely human behavior changes that will positively impact the lagging business indicator. I’m offering a short, practice-oriented course on how to translate business outcomes into product outcomes.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

Product Innovation Educators

MARCH 25, 2024

She is also a product leadership instructor on Maven and has held leadership and advisor product positions. Positive leadership character: Show traits such as integrity, responsibility, forgiveness, and compassion. 5:37] Tell us more about the aspects of positive leadership character. It’s a great icebreaker.

Leadership 286

Leadership Customer Experience Reference Product Research 286

Product Talk

MARCH 16, 2022

So in 2017, I released my first online course, Continuous Interviewing. Over the last 5 years, we’ve offered this course 20 times and have had more than 750 students go through this program. In 2020, we expanded our course offerings. As our course business grew, I got more and more dissatisfied with the tools that we were using.

Research Software 300

Research Software Product Research User Testing Data Visualization 300

UX Planet

DECEMBER 16, 2024

Position the button in a layout where users expect to see it, and use a contrasting color to attract more attention toit. It offers online design courses that cover the entire spectrum of product design, from foundational to advancedlevel. Button with a clearlabel. Swipe to pay pattern. Image by MichaelWang.

Feedback Software 105

Feedback Software Customer Experience Systems Review User Testing 105

Roman Pichler

FEBRUARY 4, 2019

This leverages their creativity and it generates buy-in and shared ownership in a solution or course of action. Turn your body towards the speaker, look directly but respectfully at the person, and establish eye contact—unless that’s socially unacceptable, of course. Be careful, though, which questions you ask. Maintain Eye Contact.

Customer Experience 319

Customer Experience Information Books Positioning 319

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. Turning a sales objection into a unique differentiator. Yvonne swiftly flipped this story on its head.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Guy

AUGUST 15, 2019

However, nothing could have really prepared me for the reality of actually being in the position. Though I had taken some programming courses, I didn’t have a full grasp of how complicated a product could be until partaking in all of the discussions behind a feature. The better these go, the better the relationships between the teams.

Product Management 354

Product Management Product Manager Management Management 354

Roman Pichler

JANUARY 20, 2025

The business goals, finally, state the positive impact the product should achieve for the business. The former states the user and customer-facing outcomes you want to achieve; the latter captures the positive business impact you want to make. Once it’s created, it is executed, often over the course of several years.

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

The Product Manager Coach Blog

JANUARY 14, 2025

Address Pain Points Proactively: Regularly ask for feedback to show you value their input and are ready to adjust course. Inspire Confidence with a Clear Vision A compelling product vision unites teams and stakeholders, positioning you as a leader with purpose and direction.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

UX Planet

OCTOBER 24, 2024

It outlines the value the users will derive and the positive behavioral change they may experience. It offers online design courses that cover the entire spectrum of product design, from foundational to advanced level. This section helps you clarify how your product or service creates value for your customer segments.

User Testing 105

User Testing Data Visualization Product Research Research Software 105

Alchemer Mobile

DECEMBER 21, 2022

Of course, there are exceptions to every rule, but these generalizations are a great starting point to make informed decisions. In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk. Conclusion.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

UX Planet

DECEMBER 18, 2024

Place the most critical or enticing item in the first position, as not all users will scroll through allitems. It offers online design courses that cover the entire spectrum of product design, from foundational to advancedlevel. Thats why the majority of your users will see only the first slide in your carousel.

Customer Experience 98

Customer Experience UX Presentation Positioning 98

Lenny Rachitsky

NOVEMBER 12, 2024

For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. To get a taste of the course, check out his free 30-minute lightning lesson, “ Build Your Personal PM AI Copilot ,” scheduled for November 22.

Product Research 113

Product Research Reporting Tools Data Visualization Product Management 113

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. Of course, some customers might not be satisfied by the products offered on the traditional menu or catalog so product managers need to cater to these customers by offering a secret product menu.

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

Intercom, Inc.

OCTOBER 6, 2020

Over the course of this year, I’ve experimented with applying principles from the world of cognitive behavioral therapy (CBT) to get a better handle on things. Positive feedback is untrue. This challenges the “positive feedback is untrue” narrative. Introducing the brag sheet. We add to this consistently.

Customer Experience 260

Customer Experience User Testing Customer Feedback Positioning 260

Alchemer Mobile

DECEMBER 28, 2021

Of course, there are exceptions to every rule, but these generalizations are a great starting point to make informed decisions. In measuring expressed sentiment, we segment customers into four categories: Fans Shifted to Risks: Customers whose expressed emotion has shifted from positive to negative, or from Fan to Risk.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Alchemer Mobile

DECEMBER 16, 2020

On the flip side, they directed anyone who answered “Yes” to the Love Dialog to leave a positive review on the app store. This helped deflect all bad reviews and fill the store with positive ones. Ultimately, this will result in more positive reviews and happier customers. __. stars to four stars.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Alchemer Mobile

APRIL 13, 2021

Pandemic-driven lockdowns had a positive impact on interactions for Retail and eCommerce apps. Despite the differences between subcategories, the Love Dialog had a positive impact on both consumer groups. Interactions and Response Rates. When engaged with a Love Dialog, 90-day retention grew to 61% in eCommerce and 83% in Retail.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Product Innovation Educators

SEPTEMBER 27, 2021

He is an award-winning Professor of Innovation & Entrepreneurship at the Kellogg School of Management where he teaches courses on new venture creation, design thinking, innovation and creativity. I’m particularly interested in healthcare products because they’re complicated and their positive impact is unambiguous.

Customer Experience 259

Customer Experience Healthcare User Testing Books 259

Lenny Rachitsky

MARCH 18, 2025

Subscribe now For more: Lennybot | Podcast | Courses | Hiring | Swag My first-ever deep dive a few months ago into which companies accelerate PM careers most led to a lot of great feedback and ideas, so I’m back with a follow-up, going one level deeper into the question: Which companies produce the best product managers?

Product Management 128

Product Management Product Manager Management Management 128

Intercom, Inc.

MARCH 3, 2021

And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions.

Framework 260

Framework Customer Experience Customer Feedback Product Research 260

Product Talk

OCTOBER 14, 2020

Scrum is based on the idea that if we work in smaller increments, we can get feedback from customers more often and course correct as needed. Scrum is based on the idea that if we work in smaller increments, we can get feedback from customers more often and course correct as needed. Tweet This.

Feedback Software 358

Feedback Software Product Research Product Management Product Manager 358

Product Innovation Educators

DECEMBER 6, 2021

Copy and paste the parts that are great and fix the places where the customer experiences pain and is not in a positive emotional state. Of course, you may need to make more complex changes, but look for the low-hanging fruit to get started. You may discover pain points that are solvable with small, easy changes.

Customer Experience 257

Customer Experience User Testing User Friction Research Software 257

Product Innovation Educators

OCTOBER 19, 2020

Suggestive —your name suggests what your product is; the name doesn’t have to be descriptive, just suggestive of a positive brand experience. Check out Alexandra’s online course How To Create Super Sticky Brand Names and get $300 off using code EVERYDAYINNOVATOR. Click here to download the Action Guide. Innovation Quote.

Naming 307

Naming Branding Customer Experience Consulting 307

Product Talk

JUNE 19, 2024

We interview so that we can learn how we can positively intervene in their lives. Of course not. The large TV screen was the focal point, perfectly positioned for optimal viewing. And of course, ChatGPT obliged: After settling into the couch, I reached for the remote and turned on the TV. Is this helpful feedback?

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

Productside

OCTOBER 8, 2024

To meet these objectives, Productside delivered a tailored Optimal Product Management course featuring custom exercises designed to tackle the company’s unique challenges. Over the years, Charles River has expanded through strategic acquisitions, positioning itself as a comprehensive early-stage contract research organization (CRO).

Product Research 156

Product Research Weak Development Team User Testing Research Software 156

Alchemer Mobile

APRIL 6, 2021

When we layer on sentiment distribution, you can see the difference between negative, neutral, and positive sentiment across app store reviews. Mobile will play a crucial role in this transition as it did for all of 2020.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Lenny Rachitsky

OCTOBER 22, 2024

Subscribe now For more: Lenny and Friends Summit | Hire your next product leader | Top Maven courses | Lennybot | Podcast | Swag I’m thrilled to share part two of the Lenny’s Newsletter Compensation survey results.

Data Visualization 135

Data Visualization Product Management Product Manager Product Research 135