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Become a better communicator: Specific frameworks to improve your clarity, influence, and impact | Wes Kao (coach, entrepreneur, advisor)

Lenny Rachitsky

What you’ll learn: The #1 communication mistake leaders make—and Wes’s proven fix to instantly gain buy-in Wes’s MOO (Most Obvious Objection) framework to consistently anticipate and overcome pushback in meetings How to master concise communication—including Wes’s tactical approach for brevity without losing meaning (..)

CTO Coach 120
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We’re doubling our product teams in San Francisco, Dublin & London

Intercom, Inc.

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way that had never been done before. Today we are proud that 500 million business conversations happen each month through Intercom, and that number is doubling year-over-year.

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Product in Practice: How Botify Broke Down Silos and Moved to Product Trios

Product Talk

Claire continues, “For the first time, we really only communicated in the Slack feature channels, without any direct messages. use the common Slack channels instead of private messages), to deeper levels such as being empathetic with your colleagues or questioning your position in conversations.”

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Infrastructure at speed: 5 lessons learned from building Intercom in Europe

Intercom, Inc.

And so our former CTO and co-founder Ciaran Lee decided we were just going to start. We avoided countless meetings, documents, and Slack messages by just doing the work ourselves as a default approach. “We Employing speed and hustle was going to help us to figure out those “unknown unknowns” and find solutions as we encountered them.

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Ask an expert: Yariv Azatchi on adapting to challenges and driving value to users in changing times

Mixpanel

Yariv Azatchi is the chief technology officer at Promo and is the man connecting between the products and data in the company. I am the CTO, which means I’m sitting at the intersection between technology, product, and data. Promo is a leading video creation platform for small and medium-sized businesses.

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Announcing Intercom’s new AI features

Intercom, Inc.

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Composer AI features Our customers spend almost half of their Inbox time in the composer – the text field where they write messages to their customers. Great stuff!”

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Six Common Traps that Undermine Strategic Product Management

Mind the Product

CTOs are giving updates at team stand-ups. A line-by-line strategy is handed off to the team, generally with good intentions, but this strategy represents the ideas of the CTO or CPO, it’s not the team’s ideas. The message is clear: this strategy stuff is important , and the people who work on it are important.