Userpilot

MAY 20, 2024

They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. Customer loyalty programs boost customer retention, repeat purchases, business relationships, and upselling /cross-selling opportunities, enhancing revenue and partnerships.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

The Product Coalition

JULY 24, 2022

As a user: This is the easiest to understand and the most common. When you visit a website, perform online transactions, register for a seminar, you’re doing so as a user of the service. This identity helps in establishing interests, and reveal patterns of user behavior. And that’s just one identity I use online.

Data Visualization 158

Data Visualization Seminar Travel Banking 158

Intercom, Inc.

FEBRUARY 16, 2018

. “Shipping to learn” is based on the idea that software doesn’t have to be perfect to be shipped, and most of the time it is not possible to define what success looks like in advance. By shipping and collecting feedback we can apply our learnings and iterate on our solution. Setting engineers up for success.

Feedback Software 177

Feedback Software Engineering Seminar Customer Experience 177

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. The key is to share data between the teams anyway.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Userpilot

MAY 19, 2021

The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Does your product help employees save time while invoicing? Schedule a call and see how you can create personalized experiences just like the one above (no coding required). Determine Your Saas Marketing Goals.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. We aren’t the first to learn these lessons – in fact, many of our insights are drawn from past conversations with leading sales experts. I can’t teach passion.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

Product Management University

JUNE 21, 2023

It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. It has to be outside-the-box, educational and thought-provoking all at the same time. Create a Partial Customer Org Chart Create an organization chart for the departments where your products are directly used.

Product Marketing 130

Product Marketing Marketing Strategy White Paper 130

The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. We caught up for a chat that ranged from how to stand out in a crowded marketplace to why it’s a bad idea to judge your product’s success simply based on how much time people are spending in it.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

FEBRUARY 17, 2021

What: The Product Marketing Alliance is hosting 3 fun-filled days focused on getting the most out of your product marketing efforts. What: The largest online product management conference in the world with years of digital experience. Product Marketing Rendezvous. Source: Product Marketing Alliance. Product Con. UXDX APAC 2021.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

freshtrax

JANUARY 24, 2025

This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. 5 Quality Bullseye Customers In San Francisco, I often meet entrepreneurs creating their first products. .” ” This always worries me.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Modus Create

APRIL 13, 2022

And this time, it happened in person (yes, in person after a gap of 3 years) in Las Vegas. There were multiple sessions and discussions on modern practices, ways customers use and benefit from Atlassian tools. . Atlassian Data Lake will simplify custom dashboards, reporting, and analysis. Image Source: atlassian.com.

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

freshtrax

SEPTEMBER 24, 2019

With nearly 20 years of experience in marketing and management, he serves as Adjust’s Japan country manager. He shared Adjust’s experience in expanding business to Japan, insights about Japanese clients, and other key points that companies interested in entering the Japanese market should consider. For us, this is English.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. This case study highlights how btrax contributed to this innovative effort in the United States. By incorporating feedback from U.S. Japan collaboration. and Japanese teams.

Branding 52

Branding User Testing Customer Feedback Marketing 52

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60

Seminar Research Software Data Visualization Advertising 60

The Product Coalition

OCTOBER 11, 2019

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. MOOCs are courses available over the internet and can educate a large number of people at the same time. Prices start at $400/user/year. You can decide between two different plans (Team and Enterprise).

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Product Management 60

Nulab

JANUARY 27, 2021

The fact is, remote work has been on the rise for some time. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Cloud platforms. What are the benefits of remote meetings?

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

Pragmatic Marketing

JULY 31, 2009

In his excellent series on “Painless Functional Specifications” ( www.joelonsoftware.com ), Joel Spolsky, CEO of Fog Creek Software, writes: “…on any non-trivial project (more than about 1 week of coding or more than 1programmer), if you don’t have a spec, you will always spend more time and create lower quality code. “A Every time.

Agile 70

Agile Marketing Reporting Tools Feedback Software 70

freshtrax

AUGUST 20, 2019

Businesses overseas may be interested in entering the Japanese market at this opportune time, so we sat down with Junko (June) Morishita , the Commercial Director of ADARA in Japan, to hear about the company’s experience doing business in Japan for almost four years and the lessons they have learned. Expanding business to Japan.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

Under 10 Consulting

MAY 1, 2019

From their daily interactions, technology experts pick up a deep understanding of product and technical capabilities; they achieve this by playing with the product, by discussing it with customers and developers, by reading and reading and reading. Domain knowledge comes from years of experience in one particular field. Read the blogs.

Product Management 56

Product Management Product Manager Seminar Research Software 56

Nulab

MARCH 24, 2021

The fact is, remote work has been on the rise for some time. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Cloud platforms. What are the benefits of a virtual meeting?

Feedback Software 52

Feedback Software Seminar Travel Webinar 52

The Product HQ

JUNE 20, 2024

A hiring manager already knows a thing or two about your qualifications and experience from your resume. With it, they test these skills as well: Your character, personality, and background Your overall experience in leading a product management team What value can you bring to the organization’s table?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

freshtrax

OCTOBER 3, 2024

The event brought together some of the most influential leaders in the design world for an insightful panel discussion reflecting on the evolution of design and the challenges and opportunities ahead. We used to design beautiful objects, but now we design lifestyles and experiences. Design is no longer a noun, but more like a verb.

Events 52

Events Vision Artificial Inteligence Technology 52

Sequent Learning

AUGUST 26, 2019

Our Masters of Product Management podcast provides listeners with engaging topics to help you think differently and about things you encounter daily, but often don’t have enough time to reflect and take action. Get your dose of insights, in just 15 quick minutes by tuning into the Masters of Product Management podcast.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

ProductPlan

JULY 19, 2019

Even though product managers are typically optimists, they also tend to be Type A people that want to be right and have a hard time flexing their “let it go” muscle. Logic alone doesn’t move creative people quite like a great story (and not just user stories). Return the voice of the customer back to the customer.

User Testing 79

User Testing Product Research Product Management Product Manager 79

Business of Software Conference

NOVEMBER 1, 2023

Too often, startup founders spend time hoping for a miracle. Read more : Mirages and Broken Funnels: What’s Holding Your Businesses Back from Scaling and Reaching Profitability Over time, as turning a profit seems to take longer and longer, founders start asking themselves valid questions like, ‘Are we going to make it?’

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

freshtrax

JANUARY 24, 2025

This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. 5 Quality Bullseye Customers In San Francisco, I often meet entrepreneurs creating their first products. .” ” This always worries me.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. This case study highlights how btrax contributed to this innovative effort in the United States. By incorporating feedback from U.S. Japan collaboration. and Japanese teams.

Branding 59

Branding User Testing Customer Feedback Marketing 59

Product Innovation Educators

OCTOBER 21, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. In addition to the above article for conducting an interview script, create questions that explore (1) the problem, (2) existing alternatives, and (3) customer segments in 7 steps.

Weak Development Team 121

Weak Development Team Customer Feedback Seminar Product Management 121

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. So I managed to arrive on time. Upcoming Events.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. Just get a little out of your comfort zone and then expand your practice over time.

Seminar 104

Seminar Data Visualization Analytic Tools Entertainment 104