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5 User Pitfalls to Avoid

The Product Guy

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

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Going from College to Product Manager

The Product Guy

However, on multiple occasions the transaction would error a second time. Needless to say, a process that was supposed to be resolved with a one-day turnaround time was extended by two or three days. Within two weeks, the team decreased our workload by 60 percent and I decreased my error turn around time from 4 days to 2 days.

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435: Hershey’s award-winning approach to innovation – with Charlie Chappell and Greg Coticchia

Product Innovation Educators

At the time of this recording, the last winner was Hershey, and I was at their award ceremony. Applying proved to be a galvanizing effort because we had a lot of people in the company involved as we thought about our innovation process from end to end. There were boxes of Hershey chocolate treats for everyone.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. moment faster.

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The Product of You by Melissa Perri

Mind the Product

She describes the role as being at the intersection of the user and the business, but in a place where the stakes are much higher. Start today, by analysing all the information available – customer and user research, market research, and user data. Customer and market insights. Preparing for the C-Suite.

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Make New Product Features Stick

The Product Guy

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas. Why bring this up?

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Who’s who: Understanding your business with customer segmentation

Intercom, Inc.

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. We could no longer assume all our customers had uniform needs and could be reached the same way. What is customer segmentation? This final assumption in particular was no longer true or useful.