The Product Guy

APRIL 4, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

JANUARY 5, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Product Management University

APRIL 30, 2019

The B2B Product Manager Magazine April 2019 is now available. If your perception of portfolio management is that it’s more advanced or involved than traditional product management, it may be time to reconsider. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. In This Issue.

Magazine 113

Magazine B2B Product Management Product Manager 113

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

NOVEMBER 21, 2019

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Intercom, Inc.

JULY 1, 2019

At Collision , I spoke about the new techniques that product owners and marketers will need to navigate the world of customer relationships. And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is. You never choose razor blades again.

User Testing 223

User Testing Customer Experience Onboarding KPIs Magazine 223

UX Planet

JUNE 17, 2025

After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. Or perhaps this perception comes from us getting used to many B2B web apps having a poor user interfaces due to a lack of investment in design. One question asks: A bat and a ball cost $1.10

Research Software 92

Research Software User Testing B2C Weak Development Team 92

Product Innovation Educators

OCTOBER 7, 2024

Prototyping is a key tool for product managers who want to create value for customers. Matthew explains that prototypes help product managers confidently develop solutions that make customers happy. Fifty-one percent of the design experience should be spent in the prototyping, testing, and iterating phase.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

The Product Guy

OCTOBER 16, 2017

As a product manager, you’ll often find yourself with a growing backlog of user stories and product defects that need grooming and scheduling. USER STORY PRIORITIZATION. To prioritize our user stories, my team implemented a simple story ranking system adapted from Michael Lant, founder of projectyap.com.

Software Review 244

Software Review Systems Review Customer Experience Data Visualization 244

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

The Product Coalition

FEBRUARY 28, 2023

Originally from Melbourne, Australia, Georgie began her career in media and advertising, and worked for magazines including Vouge and other titles. Because certainly if I look back, those are the times where I’ve had the biggest jumps in my career, and you need to use them.” But that has been my experience. I don’t know.

Presentation 145

Presentation Customer Experience Technical Advisors Advertising 145

ProductPlan

JUNE 5, 2020

Learning on the job or via a professional mentorship offers the chance to grow and gain valuable experience. But how do you know which ones are worth your time and money? 4 Product Management Certifications That Are Worth Your Time. Key takeaways include product strategy , user research, and the UX/UI design process.

Certifications 114

Certifications Customer Experience Artificial Inteligence Product Management 114

The Product Coalition

NOVEMBER 16, 2020

You can find the first part here: Case study: what’s wrong with Soundcloud and what opportunity it misses I will be exploring how differentiating the content can: Allow a highly tailored experience across different areas of the product Help Soundcloud catch strategic opportunities while playing with their own strengths.

Product Research 111

Product Research Positioning Customer Experience Research Software 111

Intercom, Inc.

MAY 20, 2021

So, with that in mind I’d like to share a compilation of some of my favorite guests, hosts, and interviews from my time here. Fast Company Magazine listed her as one of the “ Top 100 Most Creative People In Business ”, and she’s also been recognized by Forbes, Inc, and Adweek magazine. So what does she do?

User Testing 211

User Testing Magazine Artificial Inteligence Feedback Software 211

Roman Pichler

APRIL 19, 2017

This will earn you the respect and trust of your followers and at the same time, it will make you a happier person. To boost your referent power, I recommend focussing on one virtue at a time and practicing it repeatedly—without expecting too much too quickly. Nothing beats meeting real users. How cool is that?

Leadership 185

Leadership Weak Development Team Product Research User Testing 185

Intercom, Inc.

AUGUST 9, 2022

And it’s really just the start – we are working hard to deliver more and more breakthrough value for our customers by continuing to create new, different, and better ways for companies to connect with their customers. Intercom helps companies build strong customer relationships through ongoing, personalized, and engaging communication.

Magazine 211

Magazine Leadership Vision Definition 211

Userpilot

JULY 20, 2024

Embarking on a career as an experience strategist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful experience strategist. Experience strategists can utilize a range of tools to enhance their work.

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

Product Innovation Educators

JANUARY 9, 2023

As product professionals, we need to help position our products in ways that make sense for customers and the organization. They’re something your customer base wants more of, versus promotional content that they’re not really excited to read. Bring in real people who can talk about their experience.

Branding 256

Branding Data Visualization Magazine Customer Feedback 256

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Intercom, Inc.

JANUARY 16, 2020

But what happens when you take away the constraints of an actual whiteboard – the location, the space, and the time? Short on time? In our discussion we unpack what this means for them as a company and for their customers. We hear how sharing the pain that your customers experience is key to understanding it.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Product Innovation Educators

JUNE 7, 2021

If you want to get the important work done more of the time, you’ll find OKRs (objectives and key results) helpful. and many others, as well as founding three startups, and the online design magazine Boxes and Arrows. Think about results that suggest you’re keeping your customers satisfied and committed to staying with you.

Books 220

Books User Testing Magazine Weak Development Team 220

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Coalition

JANUARY 3, 2023

This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use. Usability testing can be conducted through a variety of methods, including user interviews, focus groups, A/B testing, and more.

Research Software 148

Research Software User Testing Product Research Testing 148

The Product Coalition

AUGUST 10, 2020

you can now figure out my age), and as a curious kid, I had to collect my data from books, magazines and TV shows. My access to data was limited and very time consuming. Think about being able to take only 36 pictures on your phone at any given time as opposed to almost unlimited. What’s it all about?

Data Visualization 179

Data Visualization User Testing Analytic Tools Customer Experience 179

Roman Pichler

MAY 10, 2017

They include a deep understanding of the users with their needs, the competition, and the market trends. They also require an intimate knowledge of the product itself, including its value proposition, key features, user journeys, business goals, and KPIs. These skills are not specific to an individual product, but transferable.

Product Management 187

Product Management Product Manager User Testing Data Visualization 187

The Product Coalition

MAY 16, 2021

The agency also has huge experience in software development for startups, small and mid-sized businesses. With 7-year-experience in serving clients remotely, Fireart has already shipped 700+ successful projects for over 200 clients around the globe. 5000 America’s Fastest-Growing Companies (4x-time: ‘20/’19/’18/’17).

Analytic Tools 164

Analytic Tools Research Software Startups Development 164

Product Management University

APRIL 24, 2018

The B2B Product Manager Magazine April 2018 is now available. We also discuss the ultimate customer experience, a requirements food analogy and why it’s easier to sell products you don’t have. Creating the Ultimate Customer Experience. Enjoy our April issue. Product Management Playbook.

Magazine 113

Magazine Customer Experience B2B Blog 113

Roy Madden

OCTOBER 15, 2018

Some users like to see a mix of images with the article summary, some people prefer to see only text, some people want more density, some less. In Experiment 08, we took that feedback into account and added a new density preference which can be applied to text only, magazine, and card views. Polish and bug fixes.

Magazine 55

Magazine Customer Experience User Testing Feedback Software 55

Imaginary Cloud - Design

JANUARY 14, 2021

A good user experience strategy considers the powerful impact of storytelling, once it can guide the user through a compelling narrative by adding value to an app or website , and consequently, to the whole business. Stories are part of who we are as humans, being at the core of how our minds work and interpret the world.

Customer Experience 76

Customer Experience User Experience User Testing Research Software 76

The Product Coalition

DECEMBER 28, 2020

Video marketing is one of the most powerful ways to interact with modern customers in the digital space. From news feeds to social media and magazines, we like to watch videos everywhere since they transfer information faster and more effectively. People love to interact with influencers in almost real-time.

Marketing 179

Marketing Advertising Airlines Magazine 179

The Product Coalition

OCTOBER 25, 2021

Photo by Clementina Toso on Unsplash Working as hard as we do, the weekend is a must-have time for relaxation. With the kids and all, I always find the time to read the weekend newspaper. First, I start with the puzzle magazine. Then I do some nonograms, and that concludes the part that I like in the puzzles magazine.

User Testing 192

User Testing Magazine Product Research Research Software 192

Mind the Product

JULY 26, 2017

Adrian explains that IBM has recently taken the initiative to expand their creative team, because the world is heading more and more towards digital experiences. He defines design as the art & practice of planning and projecting ideas and experiences with visual and textual content. He quotes Thomas J. How do you use Design Tools?

Feedback Software 156

Feedback Software Magazine Customer Experience User Testing 156

The Product Coalition

JULY 12, 2023

As a product leader, I aim to ensure my team is motivated daily to drive maximum impact for our customers in a way that impacts the business goals. I took my past experiences as an individual contributor that created products to product leadership positions — leveraging these past experiences and scaling expertise to lead teams effectively.

Product Research 147

Product Research Magazine Customer Experience User Testing 147

Userpilot

DECEMBER 6, 2022

Figuring out how to get users to part with their hard-earned cash and actually pay for your product is a big challenge. A product trial is an aspect of a product-led growth strategy: using the product itself to attract and convert new customers. helps customers experience value faster). It also improves retention (i.e.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98