Intercom, Inc.

JANUARY 21, 2020

Mobile apps dominate our digital experiences. Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Overall, text does a lot of heavy lifting when it comes to helping us get value out of apps – you’d have a hard time using them if the text wasn’t there.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. What systems/metrics/processes do we need to measure and track winning? What capabilities do we need to win?

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

APRIL 4, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

MARCH 3, 2020

Our experience has shown us that people perform best when they know what’s expected of them, so we think interviews should be a transparent, two-way evaluation. Being open helps us to better understand you and your experience just as much as it helps you understand us, our expectations, and what we can offer you.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

UX Planet

MARCH 29, 2025

Written by MaryMoore If youre new to UX design and havent considered strategy yet, now is the time to start. There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? The key skill here is learning how to balance user needs with company goals without compromising eitherside.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Mind the Product

JUNE 25, 2019

You may be limiting your ability to meet customer needs because of an unconscious bias across your organization. I was included in the final review. That final review panel turned to a discussion on aptitude, skills, ability to ramp up. According to the New York Times , culture fit was born in the 1980s.

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Instead, research first helped Google emphasize user personalization.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

NOVEMBER 1, 2022

Digitalization has transformed the way people live, work, and travel. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. Moutinho reviews the social and psychological influences on consumer behavior in tourism to develop models of consumer behavior.

Research Software 141

Research Software Feedback Software User Testing Travel 141

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Why is your mobile app user retention declining?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

The Product Coalition

MAY 24, 2023

Many games come and go in the world, but casinos and gambling have always enthralled and attracted many people for a long time. To participate in this game, you have used to travel miles away to experience the thrill of this gaming. People continue to return due to it. Online access to all casino games is accessible.

Software Review 158

Software Review Development Technical Review Customer Experience 158

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

JUNE 27, 2019

Each group was read the parable of the Good Samaritan – the story of a Samaritan coming to the aid of a distressed traveller after others have ignored their plight. Whereas those with time to spare were highly likely to stop. For clarity, goals can be summarised as an aspiration to create real value for customers.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Intercom, Inc.

MAY 13, 2019

Knowing your user’s story is central to a great onboarding experience – but how do you actually tell that story ? Ultimately, it’s the content that helps your users achieve their goals. Here’s an approach and a few tools that make it easier to write a great onboarding experience. instead of the users is a classic example.

User Testing 172

User Testing Customer Experience Research Software Product Research 172

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. It’s uncertain that a private company like SpaceX could rival NASA’s experience and funding. They build over a long period of time by sticking to linear, sequential phases.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

OCTOBER 1, 2022

But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. The page should have ample space to let users view their details without having to scroll much.

Data Visualization 208

Data Visualization Development Artificial Inteligence Technical Review 208

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

The Product Coalition

MAY 7, 2023

How does information travel from our brains to the computer? Automatic speech recognition is prevalent in user-facing applications such as virtual agents, live captioning, and clinical note-taking. The organization claims that it strives to provide customers with a personalized experience.

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

The Product Coalition

MARCH 9, 2021

Users should have an opportunity to book the ride just in a couple of seconds, without the necessity to provide a lot of details. This will give users all the options available to choose the most suitable one. Ubers shows available cars even before the user confirms a ride. Arresting their attention ??????? How does Uber work?

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

UX Studio

SEPTEMBER 30, 2019

When it comes to travel app development, product managers have to take the customers’ needs into consideration. Everyone wants their trips to be smooth and enjoyable, so we should build applications that make their lives easier – especially when they just want to relax or have some fun time. .

Travel 66

Travel Research Software Development Product Research 66

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Instead, research first helped Google emphasize user personalization.

User Testing 84

User Testing Research Software Customer Feedback Product Research 84

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. This trend is likely to continue due to the convenience and safety of online grocery shopping. How might we streamline communication to improve customer satisfaction?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Modus Create

MARCH 14, 2023

A question that spawns a new answer every time it’s asked. It’s not a one-time project with a finish line but a strategic capability that helps teams evolve in a way that best suits their interests. AVP cut marketing costs for Audi by 30% and reduced its time to market from weeks to hours. What is digital transformation?

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but 98% of travelers carry their smartphone with them throughout their journey.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Do these stories reflect your experience? Yes, the stories reflect my experience. The idea of a code review or a design review?

Technical Review 122

Technical Review Research Software Software Review Systems Review 122

Modus Create

JANUARY 15, 2025

Intelligent applications harness AI to deliver personalized, adaptive, and data-driven user experiences that surpass traditional functionalities. Uncertain outcomes: Without real-world validation, predicting an AI systems performance or business impact can be challenging. This approach ensures youre only scaling what works.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. It is proven to be an effective system. and Facebook.

UX 131

UX Research Software Feedback Software User Testing 131

Split

AUGUST 28, 2020

If your goal is to move from a software delivery cycle that was built with lots of guardrails and infrequent deploys, to a more modern methodology that supports responsiveness via frequent releases to flow value to your customers as quickly and safely as possible, then who you put in charge of change management decisions matters, a lot.

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

The Product Coalition

NOVEMBER 29, 2022

In comparison with millennials, they are more likely to experiment when choosing a job (for example, searching for positions in solution architects ). This allows them not only to have time for personal affairs. They can thus save money on rent, travel, and clothes. Zoomers are advanced Internet users.

Research Software 146

Research Software Product Research Transportation Customer Experience 146

Arkenea

JANUARY 23, 2025

Pharmacovigilance: AI can help monitor and detect adverse drug reactions in real-time, allowing for quicker responses and improved patient safety. Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. AI can analyze patient data to predict and prevent adverse drug events.

Artificial Inteligence 98

Artificial Inteligence Research Software Data Visualization Healthcare 98

Andrew Chen

FEBRUARY 6, 2024

Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy. These days you see more effort on getting influencers involved early. There are over 9 million mobile apps.

User Testing 105

User Testing Research Software Feedback Software Startups 105

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 104

Feedback Software Product Research Research Software Weak Development Team 104

Agile Velocity

OCTOBER 1, 2020

Get closer to your customers. It is about building and sustaining organizational resilience–at individual, team, system and organizational layers–in the face of a VUCA* world, cranked up to eleven. Organization: building plans, creating systems and structures to work effectively, and use their energy efficiently.

Reporting Tools 115

Reporting Tools Systems Review Agile Leadership 115

Mind the Product

NOVEMBER 9, 2016

At the same time, companies such as Facebook (through Oculus), Google, HTC, and Samsung have already produced and sold hundreds of thousands of VR headsets. Building non-gaming VR experiences. They deliver value to a user who is willing to pay either money or attention. Investment in VR (and augmented reality) is pouring in.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141