Intercom, Inc.

JANUARY 22, 2019

Why lead nurture should be an important part of your marketing strategy. The hard part is converting them into long-term, loyal customers. At Intercom, we tackle this using behavior-based nurture messages, which adapt to the actions customers take during their free trial, at different times and in their own unique order.

User Testing 186

User Testing Customer Experience Customer Feedback Feedback Software 186

Intercom, Inc.

MAY 7, 2020

In New York City, award-winning independent restaurants are struggling to find a path forward , others are scrambling to offer takeout options to hungry customers. Kyum Kim , Co-founder and Head of US Operations for Blind, on what impact we’ll see in the jobs market. Open the digital door.

Marketing 210

Marketing Magazine Customer Experience Government 210

Product Management University

JUNE 18, 2020

The B2B Product Manager Magazine June 2020. Minimum viable products, your next job interview, analyzing markets, quantifying the value of your portfolio, creating stickier products and more. “PRODUCT” Market Analysis vs. “SOLUTIONS” Market Analysis: 3 Key Differences That Impact Products and Positioning.

B2B 130

B2B Magazine Product Management Product Manager 130

Product Management University

MARCH 27, 2018

The B2B Product Manager Magazine March 2018 is now available. We headline our March issue by going back to one of those marketing basics that’s all too easy to forget. We also draw the analogy between a lifestyle change and the shift from a product success culture to a customer success culture. Enjoy our March issue.

Definition 100

Definition Marketing Magazine B2B 100

Product Management University

MAY 24, 2017

The B2B Product Manager Magazine May 2017 is now available. In this issue we examine the impact of a customer value culture, why products underperform and three steps to connect corporate strategy to product, marketing and sales execution plans. Is It Just Sales Feedback or True Voice of the Customer?

Demo 100

Demo White Paper Customer Feedback User Testing 100

Intercom, Inc.

FEBRUARY 2, 2022

Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Advertisements are inescapable – they’re on the side of our bus to work, they’re in the magazine we’re reading, and they’re infiltrating our social media feeds, podcasts, and television shows. “As

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Roy Madden

APRIL 4, 2022

Market Intelligence. Speed up your market intelligence by 70% with Leo Web Alerts. The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Feedly includes AI models for key market intelligence concepts.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. As product professionals, we need to help position our products in ways that make sense for customers and the organization. Before starting Kindred Speak, she contributed to brand and marketing strategy for the Sleep Number Corporation and other companies.

Branding 94

Branding Data Visualization Magazine Customer Feedback 94

The Product Coalition

JANUARY 3, 2023

This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use. By conducting usability testing, you can identify and fix any issues before the app is released, increasing the chances of its success in the market.

Research Software 131

Research Software User Testing Product Research Testing 131

The Product HQ

MAY 10, 2024

According to insight from Refinitiv , 40% of firms expect to increase their investment in AI solutions moving forward. This presents challenges to managers and teams in terms of marketing and selling the products they make. Try applying for a position as a developer or engineer on an upcoming ML project.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Product Management University

JUNE 26, 2017

The B2B Product Manager Magazine June 2017 is now available. This month we look at the customer value chain from start to finish using the relay race analogy and how your organization can consistently win that race and dominate the market. Win the “Customer Value” Relay Race and Dominate Your Market.

Agile 113

Agile Magazine Marketing B2B 113

Product Management University

NOVEMBER 2, 2017

The B2B Product Manager Magazine October 2017 is now available. Learn how to accelerate your growth by delivering, marketing and selling solutions that make customers measurably better at what they do. We also examine product usability and its impact on revenue, plus sales demo tips. Enjoy our October/November issue !

Demo 200

Demo Magazine Certifications B2B 200

Usersnap

MAY 21, 2019

No matter what type of business you’re in, you have to deal with customers. Putting a heavy focus on customer needs will help you in many ways, one of which is to create strong customer advocacy. According to Harvard Business School Press, just a 12% increase in customer advocacy can bring 200% growth in revenue for companies.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

Roy Madden

APRIL 4, 2022

Market Intelligence Speed up your market intelligence by 70% with (Feedly) AI Feeds The core of Feedly for Market Intelligence is an AI engine, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. If needed, refine sources with your own trusted sources.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Product Management University

DECEMBER 18, 2019

The B2B Product Manager Magazine December 2019 is now available. Customer Advisory Boards: Three Best Practices and the Jaw-Dropping Moments. Maturing the Product Management & Product Marketing Discipline. Join our mailing list and get the monthly magazine delivered directly to your inbox. Enjoy our December issue.

Magazine 26

Magazine B2B Product Management Product Manager 26

Imaginary Cloud - Design

JULY 8, 2021

Warren and Campbell defined coolness in 2014 as " a subjective and dynamic, socially constructed positive trait attributed to cultural objects inferred to be appropriately autonomous " Let's start breaking down this definition by emphasizing the four main features described: 1. What makes Design cool? How to make cool design?

Research Software 116

Research Software Magazine User Testing Branding 116

Product Management University

OCTOBER 30, 2019

The B2B Product Manager Magazine October 2019 is now available. This month we focus on the single biggest thing that puts product management and product marketing teams in a stronger position to lead and influence. Learn how to position products as strategic business solutions and make your unique value clearer to buyers.

Magazine 20

Magazine B2B Product Management Product Manager 20

Product Management University

APRIL 18, 2017

The B2B Product Manager Magazine April 2017 is now available. Plus tips for hiring the right product manager and getting unbiased customer feedback. Getting Customer Feedback Without “Leading the Witness” Product Management Playbook. View the April 2017 Issue.

Magazine 100

Magazine Product Management Product Manager Healthcare 100

Product Management University

APRIL 18, 2017

The B2B Product Manager Magazine April 2017 is now available. Plus tips for hiring the right product manager and getting unbiased customer feedback. Getting Customer Feedback Without “Leading the Witness” Product Management Playbook. View the April 2017 Issue.

Magazine 100

Magazine Product Management Product Manager Healthcare 100

ProductPlan

DECEMBER 13, 2021

According to CIO magazine, Global spending on digital transformation technologies and services was $1.3 Sadly, they can also badly affect our ability to meet our promises to our customers. Digital Transformations challenge current operating models and architecture, allowing organisations to be more adaptable to market fluctuations.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

Product Management University

NOVEMBER 2, 2017

The B2B Product Manager Magazine October 2017 is now available. Learn how to accelerate your growth by delivering, marketing and selling solutions that make customers measurably better at what they do. We also examine product usability and its impact on revenue, plus sales demo tips. Enjoy our October/November issue !

Demo 100

Demo Magazine B2B Blog 100

Product Management University

JANUARY 30, 2018

The B2B Product Manager Magazine January 2018 is now available. We also look at the benefit of using customer value themes to drive your sales demos and how they can improve win rates. If you routinely hit that one, all the others will take care of themselves.

Demo 113

Demo Definition Magazine Product Management 113

The Product Guy

APRIL 4, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Gainsight

JUNE 2, 2022

Gainsight is not just about customer success. We are about Net Revenue Retention (NRR) and customer retention. Every year, Gainsight’s CEO, Nick Mehta, invites fellow CEOs to sit with him and discuss their views, insights, and trends impacting customer success and business as a whole. We are about product-led growth.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Guy

MAY 15, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Sequent Learning

DECEMBER 17, 2021

According to CIO magazine, Global spending on digital transformation technologies and services was $1.3 Sadly, they can also badly affect our ability to meet our promises to our customers. Digital Transformations challenge current operating models and architecture, allowing organisations to be more adaptable to market fluctuations.

Weak Development Team 52

Weak Development Team Technical Review Product Research Agile 52

ProductPlan

AUGUST 10, 2021

Heart: We want our work to have meaning, and we care deeply for our team, our customers, and our society at large. Activities included presentations from customers to lightning talks where employees volunteer to present on a topic of passion and trivia at a local brewery, to name a few. It feels like my input is valued here.

Naming 98

Naming Customer Feedback Customer Experience Finance 98

Intercom, Inc.

MARCH 26, 2020

But one basic principle that hasn’t failed us yet is the ACE method, which encourages teammates to: A ssume positive intent. In this episode, we hear from: Ruairí Galavan , Senior Manager of Customer Engagement : Based in our Dublin office after working remotely for four years in Berlin. C larify ambiguity. E xpress themselves.

Customer Experience 171

Customer Experience Definition User Testing Travel 171

The Product Guy

MARCH 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Product Management University

APRIL 15, 2020

COVID-19 changes everything, for us and our customers. This month we offer three things you can do to make sure your product and marketing priorities are in lockstep with the new priorities of your target customers. What to Do When Customer Priorities Have Been Thrown into a Tailspin! Enjoy our April issue. In This Issue.

B2B 26

B2B Magazine Product Management Product Manager 26

Roadmunk

APRIL 12, 2018

And one of the topics Mike and Michael did a deep-dive into were the tools product people apply to understand their users better—specifically u ser personas and jobs to be done. I also am the Director of Business Development and Marketing at Dribbble, which is one of the largest design communities online.

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. In this episode, we talk to an all-around design leader, Marília Moita. Karthik: That’s amazing. So just to give you an idea.

Research Software 63

Research Software Feedback Software UX User Testing 63

Intercom, Inc.

MARCH 4, 2021

Use your position to open the door to people with little access , share resources, and good opportunities. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. Sometimes, even a simple introduction to relevant people in your network can do the trick. Hello everyone!

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. I had already decided to leave my position at the Chan Zuckerberg Initiative.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

FEBRUARY 5, 2019

He is very involved in content marketing discussions on his blog. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. He is also very interested in the future of automation for marketers and overall product practitioners. Check out her Medium profile

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Agile Velocity

JUNE 4, 2020

In the Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” 2 , Steve Denning provides his own perspective on the HBR article, as well as additional insights that help get readers closer to embracing the realities of shifting toward agility. . Focusing on the Customer is a key pillar of Agile.

Agile 52

Agile Reporting Tools Feedback Software Software Review 52