The Product Coalition

FEBRUARY 14, 2022

He mentioned the example of Waze predicting where you are going (home, work, etc.) If you are the developer who is supposed to write this feature, you would ask the product manager for very specific instructions as to when and how to predict where this person is going. most people?—?at at least before COVID?—?go they are Ph.D.’s

User Testing 158

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Under 10 Consulting

JANUARY 2, 2020

ProductOps is a specialized role that normalizes the product function across all products and services. When a company is small, the product manager (by whatever title) is responsible for activities across the entire product life cycle—from ideation to market delivery and sales support. product strategy.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

The Product Coalition

JANUARY 16, 2022

When creating your roadmap, you need to consider what’s important to the company (not just to the product) and what is the best way to make progress across these multiple needs. Navigating all of it could be challenging, so here is a simple tool that will help you find your way. The search, though, wasn’t trivial.

Roadmap 174

Roadmap Data Visualization Customer Experience User Testing 174

Userpilot

MARCH 28, 2022

Content marketing vs product marketing? The goal of any marketing strategy is to attract and convert members of your target market into paying customers. But what is the difference between content and product marketing ? The advantages of both marketing strategies. Definitely not!

Product Marketing 98

Product Marketing Marketing Research Software Feedback Software 98

Userpilot

JULY 16, 2024

HubSpot prides itself on its exceptional customer service. Book a demo to learn how Userpilot can help you differentiate your product through personalized experiences. Whereas its polls are tied to user guides , Userpilot allows the creation of surveys anywhere in your product. Let’s consider a few examples: 1.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. How do you keep data at the forefront?

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Alchemer Mobile

MARCH 17, 2020

If you truly have resourcing issues, it’s always worth talking with your manager to understand your team’s hiring plan as your insight will be helpful in putting together a job description for your next teammate. The most dangerous thing a company can do is make business decisions that reflect the needs or desires of a small data set.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

The Product Coalition

JANUARY 24, 2021

OKRs are an amazing tool to drive business success. Doing it right is not necessarily so, and especially with product OKRs that are a unique beast. The path that many product organizations take is to convert their roadmap (which is usually a work plan and not a real outcome-based roadmap) into the OKRs format.

Analytic Tools 200

Analytic Tools Customer Experience B2C Enterprise 200

The Product Coalition

NOVEMBER 23, 2021

When planning the product managers’ goals, this challenge can translate into taking the wrong direction altogether. Here is a new way to look at product management goals, and make them a useful tool for both you and your team. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Product Management 173

Product Management Product Manager Management Management 173

The Product Coalition

NOVEMBER 25, 2020

Fully applying a data-driven approach to your product is hard. You need to invest a lot in building the infrastructure that will allow you to measure everything you want, see it clearly in a dashboard, and take action based on it. the CPO of a startup that has a great product in the market asked me with a sigh.

Data Visualization 98

Data Visualization User Testing Dashboard Customer Experience 98

The Product Coalition

SEPTEMBER 6, 2021

Status reports, ETAs, metrics, roadmap, questions on functionality, and the list goes on and on. It can be heavy to handle, so I see many product leaders investing a lot of time in creating a unified repository of information: everything is in Trello/Monday/Jira/Name-your-favorite-tool. It’s in the documentation. Happy new year!

Customer Experience 174

Customer Experience User Testing Customer Feedback Data Visualization 174

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. in the product process.

Certifications 114

Certifications Customer Experience Artificial Inteligence Product Management 114

The Product Coalition

OCTOBER 25, 2021

While I’m still looking for the perfect metric (and as I always say, data can’t tell you everything , so I might just rely on my gut feeling instead), here is a 4-step method to make sure that the metrics that you define for your own product are the right ones. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

User Testing 192

User Testing Magazine Product Research Research Software 192

The Product Coalition

JANUARY 21, 2024

Here is a simple tool that will help you shine and help others along the way. thepaintedsquare from Unsplash As a board member at ProductX  — the largest product conference in Israel — I met last week with a guest speaker to prepare his talk at the upcoming conference. That should be the trigger to stop and use the tool I suggest here.

Analytic Tools 147

Analytic Tools Data Visualization Research Software User Testing 147

Intercom, Inc.

NOVEMBER 3, 2022

Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed. For Natasha, the answer is a resounding yes. And so, I started Surfboard.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

UX Planet

JANUARY 12, 2024

Create a solution, maybe an eBook or a Notion Template. Your problem-solving product could be a game-changer for many! Here is how you can build your indie product: - Find a problem that’s getting attention. - Remember, the key is to keep iterating until you find the perfect market fit or start a new project. in revenue.

Analytic Tools 98

Analytic Tools Research Software Data Visualization User Testing 98

The Product Coalition

MARCH 27, 2022

Creating a Solid Product Strategy One of the CEOs that I work with as part of my consulting services recently reflected with me on the process we went through for creating their new product strategy. we had our strategic, analytical discussions in the office, and we took the raw ideas we had there to practice?

Customer Experience 166

Customer Experience Product Research User Testing Data Visualization 166

The Product Coalition

APRIL 10, 2022

I couldn’t address the general question since I don’t have data, but I did share my own story. As a consultant, I need to remind myself time and again that they hired me for what I had to say, and I would be doing them bad service if I don’t say it just because they wouldn’t accept it easily.

Data Visualization 174

Data Visualization User Testing Leadership Customer Experience 174

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. It was only when we created a solid product strategy, that things started to change.

Product Strategy 146

Product Strategy Research Software Strategy User Testing 146

Gainsight

JANUARY 30, 2023

By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight. Life used to be predictable. A good product experience is a simple product experience. Rely on data. Product experience starts and ends with facts, not speculation. Take TV, for example. Iterate early and often.

Data Visualization 52

Data Visualization Customer Experience Research Software Product Research 52

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Ready to dive in? What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

FEBRUARY 27, 2022

In gathering as many viewpoints as you can, you will broaden your own perspective which is important to be able to lead the product in the right direction. It will also help you develop intuition , which has a bad name in a data-driven world but is actually a super important tool for you to use. Good luck in your new position!

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Weak Development Team Leadership Data Visualization Positioning 167

Userpilot

MAY 3, 2021

There are numerous formulae for calculating LTV, but the best one is to add up the revenue per customer and subtract the costs of acquiring and servicing them. LTV is an important metric for SaaS because of how much retention correlates with SaaS profitability, and because LTV is such a useful predictive tool for future financial decisions.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

DECEMBER 21, 2020

Once you have clearly articulated what your concern is, look for data that will support your claim. Level 2: Suggesting Alternatives and Solutions If you stop at level 1 above, you are already doing great service to your company, but it might put you in a problematic position. soon enough or at all, and how big the risk is.

Customer Experience 178

Customer Experience Presentation User Testing Data Visualization 178

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. You can connect them all to HubSpot, which pulls the data into a centralized system.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

The Product Coalition

JULY 17, 2022

In my first role outside of R&D, the one which eventually led me to product management, I reported to the Director of Solutions of the company, a guy called Raviv. Everyone knows we should be data-driven. Product leadership starts with the ability to really, deeply understand people?—?customers

Customer Experience 148

Customer Experience User Testing Workshop Data Visualization 148

The Product Coalition

JANUARY 14, 2024

For example, if you are looking at business results or product performance, there are many KPIs that you can track regularly. It’s a mistake I see many people make in an attempt to become data-driven. Second, you want to collect a benchmark when things are working well in order to know when things are going the wrong way.

Data Visualization 145

Data Visualization User Testing Customer Experience Dashboard 145

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? Predict business growth. Passives can be converted into promoters, provided you put in the effort to improve your product or the overall customer experience.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Gainsight

JULY 12, 2023

Collaborate cross-functionally with Sales, Product, Marketing, and other teams to align customer success objectives with overall company goals. Identify pain points and drive data-backed decision-making by analyzing customer data. Use these insights to improve processes and help the business achieve its strategic goals.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Friction 52

Userpilot

MAY 16, 2023

TL;DR Email marketing can be used to acquire new customers , retain existing customers, increase conversion rates, and continuously nurture customer relationships until they become advocates for your brand. It pays to collect data after a user signs up for your mailing list.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

The Product Coalition

JANUARY 6, 2024

There is usually much to say about the category itself, and these insights are typically more important strategically than one competitor or another. One insight that I find with almost every company I work with, is that specific customer profiles choose specific types of competitors. This analysis sometimes leads to deeper insights.

User Testing 147

User Testing Customer Experience Customer Feedback Presentation 147

ProductPlan

OCTOBER 26, 2021

Product professionals get paid to manage products and services. But this single-minded focus on helping others often leads to a lack of focus on ourselves and our career impact in the product field. And, unlike our products, no one’s getting paid to manage our careers on our behalf. Which verbs do they use?

CTO Coach 98

CTO Coach User Testing Product Research Data Visualization 98

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. But what does it mean?

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

JANUARY 28, 2024

As a product leader, first, you have to ask yourself this question. Look at the data you have, but then, as with anything else in product, remember that data only tells part of the story. Do you feel your customers perceive the value as you intended? How do you know that? Stay tuned.

Framework 145

Framework Feedback Software User Testing Customer Experience 145

The Product Coalition

SEPTEMBER 19, 2021

Other examples include spreadsheets which are a simpler solution to almost any organizational software (CRM, marketing management, accounting, and even knowledge management in some cases), and usually would be the first choice of any organization before they consider a dedicated product. Make yourself an expert in this area as well.

User Testing 158

User Testing Customer Experience Product Research Startups 158

Gainsight

APRIL 21, 2022

Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. Finding Product-Market Fit.

Customer Experience 52

Customer Experience Analytic Tools Data Visualization User Testing 52