Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

FEBRUARY 9, 2021

We’re kicking off a new venture with an enterprise tech product at its core. I haven’t included books on consumer-focused products and businesses, because this new venture is selling a software product into enterprise. for building a new product venture, or, in this case, selling software to enterprise. Venture Building 1.

Books 184

Books User Testing Product Research Inbound 184

The Product Coalition

JUNE 18, 2023

The market, however, understood it differently. and moreover, that the most common interpretation was not at all what I wanted to deal with, and definitely not where I believe (to date) most entrepreneurs need help. That’s the whole reason VCs invest in startups. Not all markets want to buy this way.

Naming 125

Naming User Testing Feedback Software Weak Development Team 125

Mind the Product

JULY 9, 2019

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it.

Product Research 141

Product Research Customer Experience User Testing Entertainment 141

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

The Product Coalition

JANUARY 11, 2023

is a platform that helps marketing and creative teams automatically organize and collaborate on their thousands of visual assets. It definitely did. The world is changing” I usually despise every marketing video that starts with these words. section of my brain, and life went on. In short, Tagbox.io Better quality. 99 languages.

Research Software 158

Research Software Product launches Technology Data Visualization 158

The Product Coalition

JANUARY 24, 2021

Photo by Ono Kosuki from Pexels OKRs (Objectives and Key Results) are a useful tool for goal setting and team alignment, and in recent years they have gone from being used primarily in quantitative parts of the organization (namely sales and marketing) to being very popular in product and technology as well. Marketing creates lead goals.

Analytic Tools 179

Analytic Tools Customer Experience B2C Enterprise 179

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

The Product Coalition

OCTOBER 28, 2019

What No One Tells You About Being a Product Manager at an Early Stage Startup Over a year ago, I asked around, searched for books or articles, went to several talks but found very little advice on being a product manager at an early-stage startup. It’s important for an early-stage startup with limited resources.

Startups 73

Startups User Testing Product Management Product Manager 73

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Tldr; half of startups fail, and a small portion – 6% – make all of the money. And other Q&A.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Modus Create

DECEMBER 13, 2022

VC, startups, enterprises — Mike is a true industry veteran with a holistic understanding of today’s tech ecosystem. Cybersecurity is still a very fractured market, and spending on cybersecurity as a percentage of total IT spend is still relatively small (10-13%). The role of CISO is definitely evolving.

Customer Experience 98

Customer Experience Certifications Dashboard Startups 98

UX Studio: Product Management

MAY 13, 2024

Our experiences range from large tech firms to startups, each partnership has carried unique challenges and experiences. Over the years, we’ve worked with a variety of organizations, from large international enterprises to non-profits and start-ups across various industries and locations.

Research Software 70

Research Software User Testing Product Research Feedback Software 70

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

AUGUST 15, 2023

Consider, for example, the typical venture capital funded startup. The shareholders of this startup are making investments now that will likely lead to near term losses but that later will hopefully lead to significant gains in the value of their equity. It may also get referred to as the company’s shares, enterprise value or value.

Development 119

Development Technical Review Customer Experience Software Review 119

Lenny Rachitsky

MAY 14, 2024

In part one , I shared the largest-ever data set of startup pivots. No single post, video, or tweet is going to give you a definitive answer for whether you should pivot or not, but the truth is that pulling the plug on one thing often allows something much better to flow through.

User Testing 111

User Testing Research Software Product Research Customer Experience 111

The Product Coalition

SEPTEMBER 9, 2021

Not to mention that as more physical events went virtual, the need for scalable, easy to deploy video solutions within the enterprise skyrocketed. we had to first identify the gap in the market we wanted to bridge. especially when we were trying to move as quickly as a nimble startup. Be clear, but don’t be rigid.

Reporting Tools 103

Reporting Tools Feedback Software Customer Communications Customer Experience 103

Userpilot

OCTOBER 25, 2022

Userpilot is the best tool for customer engagement in mid-market SaaS. The second-best tool for customer engagement in mid-market SaaS is undeniably Appcues. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. Don’t ask us why.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Bogdan Coman Says

AUGUST 14, 2017

Lifestyle entrepreneurship, tech startup, scale-up, IT&C company, or just a regular business… You can easily be lost in translation. At that time, the term startup didn’t exist. Because our business model couldn’t meet the long-term replication and exponential growing metrics required by a startup, as we understand it today.

Startups 40

Startups Customer Experience User Testing Software Developers 40

Ask Benny

JANUARY 25, 2020

While it is definitely a feasible and reasonable solution it is far from perfect and has some disadvantages, as I will try to depict below. The most common case is in startups when the practice is to build things that do not scale (see also Do Things that Don’t Scale by Paul Grahm). What is technical debt?

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Ask Benny

DECEMBER 4, 2019

While it is definitely a feasible and reasonable solution it is far from perfect and has some disadvantages, as I will try to depict below. The most common case is in startups when the practice is to build things that do not scale (see also Do Things that Don’t Scale by Paul Grahm). What is Technical Debt?

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. First at Mailchimp, where Amanda led their partner program and marketplace business, and now at G2, the world’s largest software marketplace, where she is currently the Chief Marketing Officer.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Product Management Lessons from the Trenches

SEPTEMBER 19, 2018

Your Teams Don’t Talk with Customers Enough - Here is an Easy Fix Do you ever feel like your teams don’t have the pulse of the market? Especially the product and marketing teams focused on building products that people will love and on communicating to customers in a way that will resonate?—?are

User Testing 170

User Testing Customer Experience Feedback Software Customer Feedback 170

UX Studio

APRIL 11, 2024

They might also need to take into account insights from research and they might also need to deal with marketing or sales requests at the same time. However, we haven’t noticed any AI design tools that can tackle more specialized use cases and complex interfaces like enterprise or B2B. Image generated with DALL-E 3.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. FullStory is used by enterprises and large organizations but the platform has a few shortcomings: Mobile integrations. What are the best FullStory alternatives?

Data Visualization 108

Data Visualization Analytic Tools Feedback Software Reporting Tools 108

Userpilot

MAY 14, 2023

Marketing teams can use the insights to optimize the website content to reduce bounce rates and help users progress through conversion funnels. Userpilot pricing Userpilot offers 3 pricing plans: Traction, Growth, and Enterprise. The latter is definitely its biggest strength. Mixpanel pricing. Event Tracking Tool: Appcues.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

The Product Guy

JULY 18, 2019

At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Product Managers, were they a singular role at American Express, would own the product’s strategy, marketing, and direction. About Sean Raftery. More About The Product Mentor.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

Userpilot

NOVEMBER 22, 2021

Enterprise software is more suited to demos than a free trial since the buyers won’t be the end-user in most cases and may not have the technical background to appreciate the real value through testing alone. Therefore, the demo definitely helped us in welcoming new clients to the Chanty family. ”. Is a trial better than a demo?

Demo 98

Demo Feedback Software User Testing Customer Experience 98

Intercom, Inc.

JULY 29, 2021

If there’s anything we’ve learned when it comes to working in hypergrowth startups is that you’re not really supposed to have it all figured out on the first try. And you definitely felt that. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Pricing-based positioning which emphasizes competitive pricing.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Mixpanel

APRIL 27, 2022

Definitely. And even though Bananatag was an enterprise company, we still saw some of the same benefits there. When I tell people that, they’re pretty shocked because Hootsuite doesn’t come off as the most sales-led, enterprise-focused company, but that was the reality. And PLG is the exact opposite.

Data Visualization 80

Data Visualization Customer Experience User Testing Customer Feedback 80

Ask Benny

JANUARY 25, 2020

While it is definitely a feasible and reasonable solution it is far from perfect and has some disadvantages, as I will try to depict below. The most common case is in startups when the practice is to build things that do not scale (see also Do Things that Don’t Scale by Paul Grahm). What is technical debt?

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

JANUARY 25, 2020

While it is definitely a feasible and reasonable solution it is far from perfect and has some disadvantages, as I will try to depict below. The most common case is in startups when the practice is to build things that do not scale (see also. You build the minimal capabilities to allow you to get into a product-market fit.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. At its core, WalkMe is an enterprise solution for employee onboarding. Its typical customers are also large, enterprise-level companies with user onboarding needs. However, Whatfix is more accessible to SMEs. What is WalkMe?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

NOVEMBER 21, 2019

While the outward image that an organisation projects needs to be positive and confident, organisations can forget that reality is more nuanced than their marketing would suggest. Using the rigour of a value proposition canvas to describe your organisation can help you to be honest with yourself: As a Tech Startup. Definition of Done.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

Mind the Product

MARCH 30, 2020

Currently based in Amsterdam John-Simon spends the majority of his time with various stage startups throughout AsiaPac, consulting as an expert-in-residence, supporting product strategy and execution. It’s just as it is in Australia where they have labour market testing.” ” In-House Versus Agency. .

Advertising 107

Advertising Product Research Startups Banking 107

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Thus, custom software development and engineers face the same challenges faced by the market demand. There is no specific definition defining what is continuous improvement in custom software development.

Reporting Tools 125

Reporting Tools Software Developers Software Development Feedback Software 125

The Product Coalition

DECEMBER 5, 2019

While it is definitely a feasible and reasonable solution it is far from perfect and has some disadvantages, as I will try to depict below. The most common case is in startups when the practice is to build things that do not scale (see also Do Things that Don’t Scale by Paul Grahm). What is Technical Debt?

Product Management 78

Product Management Product Manager Weak Development Team Management 78