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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?

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Product Differentiation – What Does Your Product Do Better?

BrainMates

Product Differentiation - What Does Your Product Do Better? However, in an increasingly competitive environment, it’s essential to satisfy these needs in a way that differentiates our offerings from those of our competitors. Reflecting on these questions can provide valuable insights into the landscape of product differentiation.

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A guide to AI prototyping for product managers

Lenny Rachitsky

One of the key differentiators among the various cloud development environments is hosting. Its differentiation comes from its integrations with other popular tools. As I explained in my prior post on becoming a more technical PM, every software product is built with three parts: a client, a server, and a database.

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Differentiation continues to be elusive in the Business Intelligence & Analytics market

Messages that Matter

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem.

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Monetizing Analytics Features

Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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Product Manager Demos – 3 Reasons They Have To Be Great

Product Management University

Reinforce key messaging and differentiation in competitive deals. Sales teams need confidence that when they bring in a product manager for a demo, it will elevatenot hinderthe conversation. A great demo helps: Establish the product manager as a strategic partner to sales, not just a technical resource.

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The Power of Differentiated Value Crafting a Winning Sales Pitch

Business of Software Conference

This unique reason is your differentiated value. Why is Understanding Your Differentiated Value So Important? When you don’t clearly understand and communicate your differentiated value, a few problems appear: You Sound Like Everyone Else Without clarity on what makes you different, your message becomes generic.

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. But today, dashboards and visualizations have become commonplace. Turning embedded analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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4 Approaches to Data Analytics

How do you differentiate one solution from the next? As the analytics landscape has evolved, application teams who need to embed dashboards, reports, and other analytics capabilities in their commercial and corporate applications can choose from dozens of solutions. You’ll learn: The evolution of business intelligence.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.

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The Executive's Guide to Empathy-Driven ROI

This guide covers: Empathy as a differentiator. In this guide from UserTesting, learn why empathy is at the heart of your organization's success, and how to promote a more customer-centric culture that's constantly testing its products, services, and messaging to ensure a strong connection with customers. The ROI of customer empathy.

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The Business Opportunity of Embedded Analytics: New Findings from 500+ Application Teams

Speaker: Josh Martin, Director of Product Marketing, Logi Analytics

But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. Embedded analytics has evolved from an afterthought to a necessity. The state of embedded analytics in 2018 is in flux.

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Rightpoint Launches Cadillac's Reimagined In-Vehicle Experience

Because experience - how we make people feel - is the final competitive differentiator for any organization. Every company is either an experience company today or will need to reinvent themselves to become one.

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Design Hacks for Non-Designers: Ask Expert Laura Klein

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

How to differentiate between necessary and nice-to-have features. Laura—principal of Users Know and author of Build Better Products and UX for Lean Startups—has over 20 years of experience helping companies innovate responsibly and improve their product development processes. What are the first steps in designing a user experience?

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The Art and Science of Explaining Your Product Strategy

Speaker: Jason Tanner, CEO of Applied Frameworks

He will differentiate product strategy, vision, and tactics with practical examples, as well as share approaches for effective communication within and beyond the team. During this interactive session, you will learn how to: Identify the elements of product strategy.