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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?

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Product Management University Announces Free Training Courses for Product Marketing Managers

Product Management University

Unconventional Product Marketing Skills to Drive More Revenue From Existing Products Today, Product Management University announced free training courses for product marketing managers. These are perfect for product marketing managers that only want or need training on specific topics. Who Are the Courses For?

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AI and Product Strategy

Roman Pichler

Product Differentiation AI tools can help you make your product stand out from the crowd and offer a clear reason for people to choose it over alternatives. This can be achieved in two ways: First, data mining can identify opportunities for differentiation, assuming that the relevant data exists. They sometimes work well for me.

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Defining Guidelines in Product Management

The Product Guy

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? Also who is to define “good” in various industries and companies?

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The Power of Differentiated Value Crafting a Winning Sales Pitch

Business of Software Conference

This unique reason is your differentiated value. Why is Understanding Your Differentiated Value So Important? When you don’t clearly understand and communicate your differentiated value, a few problems appear: You Sound Like Everyone Else Without clarity on what makes you different, your message becomes generic.

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AI is Changing How Product Managers Learn For the Better

Product Management University

However, just because customers want them doesnt mean theyre delivering the level of differentiating value your organization needs to meet its own goals. To set the stage, the following graphic illustrates the way weve facilitated our training courses since day one. Executive stakeholders want things that drive growth.

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Rework Online Training Part 1: What Training Is

Johanna Rothman

After the training, you still had these concerns: You still have questions. We can do better for online training. I have not been able to take my existing in-person training and deliver it for an effective online experience. We need to rework training for online success. What Is Online Training? Define Training.

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