Product Management University

NOVEMBER 14, 2024

Here’s what you can look forward to that will put you in a stronger position to play offense and direct your product versus managing it where you’re constantly playing defense. You don’t even have to create the document. Ask AI to assemble everything into a simple presentation that energizes stakeholders.

Product Manager 147

Product Manager Product Management Product Research Management 147

The Product Guy

OCTOBER 9, 2018

It is customary for strategy documents to be living documents, and frequently modified as the product manager receives input and feedback from three main areas: the market as a whole, customers specifically, and voices from inside the company. What systems/metrics/processes do we need to measure and track winning? About Julian Dunn.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Product Innovation Educators

FEBRUARY 17, 2025

She positioned herself at the intersection of different functions, collecting input from business stakeholders to define problems, then transmitting requirements to development teams to create solutions. Expectation Management Regularly align with managers on priorities Document and track role expectations Proactively address misalignments 3.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Innovation Educators

NOVEMBER 14, 2022

One of the barriers to high performance is creating documentation. The emotions associated with teams creating documentation, which is a conduit to sharing knowledge, were very negative. We thought about how we could shift that to a more positive experience and cut down on pain points. How could we make this passive?

Product launches 254

Product launches Development Team Review Technical Review Customer Feedback 254

Userpilot

OCTOBER 19, 2024

Release notes are documents that accompany a new product or update release. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. Product release notes : These documents provide an overview of changes made to the broader product.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Product Management University

APRIL 25, 2023

A resume can be created in many forms like documents, videos, web pages, etc., Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. How Does a Value Based Resume Differ From a Traditional Resume? Here’s the downside of this format.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Alchemer Mobile

DECEMBER 8, 2020

This year has been a powerful change agent in many positive ways, but we all know what never-ending change can lead to: BURNOUT. Create a living document. Your product team has responded to dizzying marketplace and business changes while planning for what may come in the years ahead. Consumers are overwhelmed. Product teams are tired.

Roadmap 246

Roadmap Vision Download Document 246

Product Talk

OCTOBER 14, 2020

And then the product manager turns around, writes typically long requirements documents , and then hands that off to the rest of the team. The product manager gathers requirements, documents them, a designer creates a design based on those requirements, and the engineers build software based on those requirements.

Feedback Software 362

Feedback Software Product Research Product Manager Product Management 362

Intercom, Inc.

JULY 16, 2019

Over the past few months, we’ve been working on solidifying our incident response process and documentation. Even with the best documentation and the most robust processes in place, the reality is that outages are inherently unpredictable events where it is impossible to anticipate every situation you may find yourself in.

Technical Review 215

Technical Review Software Review Document Engineering 215

Product Talk

JUNE 19, 2024

We interview so that we can learn how we can positively intervene in their lives. The large TV screen was the focal point, perfectly positioned for optimal viewing. We aren’t overly positive about everything. The goal of these documents is not to create the document. I hate it when that happens. Humans are messy.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

Product Innovation Educators

MARCH 25, 2024

She is also a product leadership instructor on Maven and has held leadership and advisor product positions. Positive leadership character: Show traits such as integrity, responsibility, forgiveness, and compassion. 5:37] Tell us more about the aspects of positive leadership character. Another exercise I use is called a Read Me.

Leadership 286

Leadership Customer Experience Reference Product Research 286

UX Planet

JUNE 1, 2025

Every detail in documentation sculpts the users initialjourney The Substance (2024) When we create a product, the first interaction with the client is not only critical but also extremely important. This is where technical documentation comes into play, playing a key role in this process. Why is Technical Documentation Important?

Customer Experience 59

Customer Experience UX Document User Experience 59

Intercom, Inc.

FEBRUARY 2, 2022

That means acknowledging the needs of your audience or customers, and the ways this work will impact them – both positively and negatively. Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Userpilot

APRIL 16, 2025

Early signals look positive, so you start rolling it out. To maintain that standard, you need clear naming conventions, event tracking , and documentation that everyone can access. Build internal documentation hubs. Without that clarity, its hard to know whats working, what needs fixing, and what features to focus on.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Lenny Rachitsky

NOVEMBER 12, 2024

Shower them with positivity. I keep the notes lightweight, I collect clues from all over, and I don’t invest a lot of time in organizing the document, because I don’t know if an idea will ever get prioritized. Make it clear how much you welcome that proactivity.

Product Research 113

Product Research Product Manager Reporting Tools Data Visualization 113

The Product Coalition

JULY 8, 2021

It means that NLP can be applied to consumer texts, such as surveys, social media posts, contact forms, emails, or call transcripts, to gauge the consumer attitude (positive, negative, and natural) toward specific financial products or the bank in general. COIN recognizes and extracts key insights from the contracts which J.P.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

The Product Guy

DECEMBER 7, 2017

While doing phase one of document storage and planning out the execution of the next phase and overseeing the maintenance of the old platform, I was asked if I could rebuild our ticket management system for ads in three months and in doing so move my next planned phase till after I could deliver ticketing.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

UX Planet

JANUARY 18, 2025

We also emphasized the importance of well-defined product requirements documents (PRDs) to ensure everyone was on the samepage. However, were working hard to improve communication and create a positive work environment. Team Spirit and Individual Growth: Fostering a strong team dynamic is essential.

Customer Feedback 105

Customer Feedback Systems Review UX Workshop 105

Product Innovation Educators

JANUARY 3, 2022

To get the project started, use an Agile project brief, which is a one-to-three-page document that describes the customer, market targets, timing, price points, decision factors for customers, positioning in the market, etc. This kickoff gives you a clear understanding of what you’re trying to accomplish.

Agile 290

Agile Development Feedback Software Customer Experience 290

Product Innovation Educators

JULY 19, 2021

Process documentation and onboarding of new employees were challenges. Surprisingly, respondents were very upbeat and positive. Process documentation and onboarding of new employees were challenges. Respondents shared challenges that come with remote working. Internet connectivity was a problem for many.

Product Research 278

Product Research Product Manager Research Software Product Management 278

Product Management University

FEBRUARY 15, 2023

Aspirational selling is about understanding what’s driving your buyers from the top down and using that knowledge to position the value of your products in a more strategic context. Solution Selling vs. Aspirational Selling Example Let’s say a prospective customer contacts you for a document management solution.

Product Research 130

Product Research Document B2B Demo 130

Product Talk

OCTOBER 4, 2023

The reason I say this is because teams put a lot of time and energy into a document that is immediately out of date and often ignored. At worst, it sets the wrong expectations and puts the product team in a position of having to always defend their deviations from the plan. At best, creating a date-based roadmap is a waste of time.

Roadmap 362

Roadmap Product Research Customer Experience User Testing 362

UX Planet

OCTOBER 28, 2024

Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why. As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

Folding Burritos

FEBRUARY 13, 2018

In others, it might be Slack, or a shared document/wiki page with a simple format that people know how to get to (and that you regularly remind me them to have a look). Hence, it’s critical that you choose a communication medium where you know they’ll have easy access to the information. In most places, that’s still email.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Roman Pichler

SEPTEMBER 11, 2023

The vision describes the ultimate purpose for creating the product and the positive change it should bring about. This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together.

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

UX Planet

NOVEMBER 18, 2024

These resources might include IT support staff who ensure the online system is functioning correctly, customer service representatives who handle inquiries, and administrative staff who manage the documentation. These are examples of backstage participants who work behind the scenes to support the process.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

Mind the Product

MARCH 26, 2020

As an output of all these meetings, I ended up building a document summarizing the different tasks of a product manager during the product lifecycle. I asked human resources if there were any open positions within our company, and luckily for me, there were three of them. I decided to apply for a product owner role.

Engineering 194

Engineering Product Manager Product Management Research Software 194

Mind the Product

FEBRUARY 20, 2020

Consider this article a requirements document: it’s structured into several user stories from the perspective of a hiring manager, for a product manager role. Take a minute to look at each position on your resume and check that there is one bullet point that describes the role you had and the product you were working on. Data-Driven.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

The Product Coalition

SEPTEMBER 29, 2022

One catalyst for this scenario is when a colleague leaves, or changes positions. Or, you have switched positions, so you move on from your other responsibilities. Product managers who are leaving or changing positions may have already been broken down by their product, in the sense that they developed minor myopia. Dependencies.

Product Manager 148

Product Manager Product Management Product Research Data Visualization 148

The Product Coalition

SEPTEMBER 2, 2022

The End Game of Product Strategy A product strategy synthesizes the choices made and packages them into a document. A document with one primary goal?—?creating So as you make choices, package the strategy into a document, and share it with the product team, keep four words in mind?—?a Choice made. a clear path forward.

Product Strategy 148

Product Strategy Strategy User Testing Weak Development Team 148

Intercom, Inc.

JULY 14, 2020

As customer success managers, we are well positioned to serve as customer advocates. Make your help documentation clear (and in your customers’ words), easy to find and navigate, and sticky so customers know exactly where to look. The Trusted Advisor.

Books 249

Books Customer Experience Customer Feedback Onboarding KPIs 249

Product Innovation Educators

AUGUST 14, 2023

Product management is concentrated on the creation of customer value from which you’re then in a position to derive business value. Product management is concentrated on the creation of customer value from which you’re then in a position to derive business value. 12:41] How can leaders better communicate strategy?

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

The Product Guy

FEBRUARY 27, 2018

Even though it’s documented as a difficult place to work, companies hire remote developers (and even entire teams) because it’s more cost-effective. In my last product position, my team consisted of two engineers (one of them my tech lead) on the West Coast, three engineers in New York (and one in D.C.), and one engineer in Iceland.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

The Product Coalition

APRIL 25, 2022

That’s why spreadsheets have a top position on our list. Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

The Product Coalition

APRIL 13, 2022

Electronic Signatures to manage Total Loss Background I am sure most of us have signed a document electronically. Paper documents can add over ten days. Subsequently, a second partner to automate documents that needed to be physically printed ( secure documents). What about an electronic Notary? Consistency ?—?A

Framework 156

Framework Software Review Technical Review Document 156

The Product Guy

SEPTEMBER 25, 2017

I mean, I was nearly a year into my first real Product Management position and I still didn’t feel like I knew what I was doing! Regret, sorrow, disappointment – not all team check-ins and spec reviews end like this, but for a while, most of mine did.

Product Manager 277

Product Manager Product Management Technical Review Management 277

The Product Coalition

FEBRUARY 5, 2022

My view This is a good model to visualize to participants which items are out of scope and also document where each item is at a discovery phase. The model doesn’t help to easily quantify the position within each category, but good enough for me to get an overview of what an MVP could look like.

Customer Experience 187

Customer Experience Data Visualization Customer Feedback Customer Satisfaction 187