Mironov Consulting

NOVEMBER 15, 2023

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   8000 downloads, 2000 trial users!    (GDPR? 

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Usersnap

MARCH 16, 2023

POM’s focus is on offering a frictionless payment experience in a multi-channel environment: Payment buttons QR codes Text messages Web portals Mobile apps Fintech Payments POM’s payments platform allows billers to integrate payment buttons into invoices sent via email or print unique QR payment codes on paper invoices.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

The Product Coalition

APRIL 27, 2020

Remote Agile (Part 7): Sprint Review with Distributed Teams TL; DR: A Remote Sprint Review with a Distributed Team We started this series on remote agile with looking into practices and tools; we explored virtual Liberating Structures, and how to master Zoom. What Does the Scrum Guide Say about the Sprint Review?

Agile 78

Agile Technical Review Software Review Customer Experience 78

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is because they have a depth of knowledge of what’s possible technically. Ellen shares a specific example about missed messages. Engineers are often reluctant to participate in discovery.

Product Research 231

Product Research User Testing Engineering Testing 231

Userpilot

JULY 21, 2022

Customer experience automation (CXA) refers to any technology you can use to automate, scale, and remove friction from customer interactions. Leverage tooltips to send the right message to the right user at the right time. Did they signup by email to download the guide? What is customer experience (CX) automation? Segmentation.

Feedback Software 88

Feedback Software Reporting Tools Customer Experience Data Visualization 88

Intercom, Inc.

JULY 11, 2018

Let’s look at some jobs that, like boredom during a commute, have stuck around for years, through hundreds of technological advances. People wanted to pass notes and messages, without fear of other people seeing them…. People wanted to leave nice reviews, and tips for other travellers…. What people want. People still want this.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

The Product Coalition

MAY 27, 2020

For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. Proofreading can happen on many levels, either in a source file, or in the translation management software. Translatable texts?—?usually

Feedback Software 126

Feedback Software Technical Advisors User Testing Software Review 126

Userpilot

FEBRUARY 21, 2023

You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Mixpanel

FEBRUARY 3, 2022

So it’s tempting to think the additional add-on of measuring user events in your code (i.e., The main message is that one of your centerpiece features is “confusing” or “doesn’t make sense.” What happens next is that your official app launch pulls in more downloads than you ever could have imagined.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

Gainsight

DECEMBER 8, 2022

Ismet wanted to reimagine the existing tech touch program to improve inefficiencies and provide a better customer experience. We’ve scaled out valuable CS lead interactions through intentional en-masse messaging in the app or via the monthly Success team-led newsletters,” says Ismet. But is it getting shorter with technology?

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

The Product Coalition

APRIL 27, 2020

You now work in tech, but digital products are a relatively new thing. I download a few apps a week?—?currently I have been mostly working with B2B products and internal software solutions, and one thing I’ve learned is that users that are forced to use your product are a very unforgiving audience. it just becomes really scary.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Business of Software Conference

SEPTEMBER 21, 2021

We’re also sharing our reviews of two great books that we thoroughly recommend. And a little BoS Bonus, conference attendees will get a link to download their own eCopy of Radhika’s book before the event begins and the books is even published next week. Bridget Harris The buskers guide to running a tech startup.

Technical Review 52

Technical Review Software Review Download Books 52

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. It can be integrated with your tech stack easily. Source: Premio.io. In-app engagement tools.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces. Register for the webinar.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

DemandMatrix

JULY 1, 2020

Once you are ready with an ample amount of leads, got through filling out a form, attending a webinar, reading a blog or downloading a video, the Sales representative enters the frame to reach out to the prospects. The representative cold-call these leads or get the hold of these leads through messages, emails or social media platforms.

Outbound 52

Outbound Research Software Analytic Tools Technical Review 52

ProductPlan

AUGUST 23, 2022

Your product will integrate with accounting software, CRMs, and inventory systems. Yet, once a customer buys or licenses or downloads your product, they’re free to use it however they’d like. By building a product launch steeped in empathy, the messaging can shift from “what this product does” to “how this product can help you.”

User Testing 52

User Testing Research Software Feedback Software Product Management 52

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). You can also use rapid provisioning patterns with Infrastructure as Code (IaC) to create packages of IT resources that can be bundled and deployed into ready-made environments.?. The technical stack (e.g., Platform as a Service (PaaS).

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. Allow for non-technical colleagues to explore data. Download the UX of Data worksheet. Slack message 4:15am @channel Uh, it looks like revenue is down 50%!?

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JUNE 17, 2021

It would be foolish indeed to expose your online course site to customers if they were unable to register on it due to a technical issue — one that you could have easily discovered through testing it. You’ve read all the reviews, talked to industry leaders, and are ready to make your decision. To sell your product.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Intercom, Inc.

AUGUST 14, 2018

What messages should I send to new customers? 5 simple messages to engage your customers. How can I build a brand for my software company? This is particularly an issue if you’re writing technology or business, where there’s a pretty relentless pace of change. How to make product improvements.

Events 182

Events Blog Article Technical Review 182

Intercom, Inc.

JANUARY 5, 2023

It’s a business tax software company called Xero. ” So I clicked on the Bluetooth symbol and it said, “All you have to do is download the app and you can control your Dyson’s air purifier from wherever you are.” ” And you go, “Wait a minute now, I got this message last night.”

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Coalition

OCTOBER 30, 2019

App Downloads Worldwide. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties. Facebook Login button.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software User Testing 82

Userpilot

OCTOBER 15, 2021

Launch messages are all about building anticipation. There are seven types of messages you can use. One email is never going to be enough and most of the time you need to mix an email sequence and some in-app messaging to achieve success. Product features, characteristics, and technical aspects. Here we go. Product image.

Feedback Software 91

Feedback Software Research Software Product launches User Testing 91

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. – so you can trigger flows or send hyper-personalized messages.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JULY 30, 2023

With Heap, you can track; User actions like clicks , form submissions, scrolls, and downloads Screen and page views User properties, like demographics and device type Conversions Acquisition data, like traffic sources Where Heap analytics stands out is automatic data collection, so users don’t have to tag any events or features.

Data Visualization 93

Data Visualization Analytic Tools Software Review Technical Review 93

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. So, what can you do to save yourself all that effort?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Mixpanel

DECEMBER 5, 2019

For example: If you add Mixpanel Messaging, which supports sending notifications through different channels, you could remove other options like Intercom or Customer.io, both of which focus exclusively on notifications. This is especially important if you’re using newer coding platforms such as Node.js or React Native.

Data Visualization 69

Data Visualization Analytic Tools Reporting Tools Technical Review 69

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same. Happy to chat.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

PMLesson's Ace the PM Interview

MAY 10, 2020

Using my experience from hundreds of video teleconferences, I have assembled the most important tips below on how to prepare, no matter which teleconferencing software you use. Download it a day or two before your interview and try it out with a friend. If you already downloaded it last year, check that you have the latest version.

Data Visualization 52

Data Visualization White Paper Download Software Review 52

Roy Madden

JULY 13, 2016

His deep understanding of the HBase source code as well as past experiences was pivotal in diagnosing the problem. This could occur if user or article data changed somehow or due to a buggy code change. We hit some kind of system limit in HBase and things were slowing down due to the amount or structure of our data.

Analytic Tools 40

Analytic Tools Software Review Systems Review Technical Review 40

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. ” “You can have the greatest technology, but I’ve got news for you. Here it is.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

JULY 5, 2022

To accomplish this, the leader must combine strategy with technical comprehension of data, systems, analytic tools, workflows, and, of course, excellent knowledge of your product or software and all integrated applications. . But what good is data without reviewing, reporting, and analyzing it?

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! for addressing potential churn.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52