The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. One of the common situations where this conflict arises is when you take a new product leadership role. For example, you can use the pirate metrics framework to quickly understand what areas work well and which areas are problematic.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

Gainsight

JULY 12, 2023

Apply this knowledge to shape the future of our customer success function, driving innovation and thought leadership. Familiarity with industry-leading customer success methodologies and frameworks. Exceptional leadership qualities, with a track record of building and developing high-performing teams.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Friction 52

The Product Coalition

DECEMBER 11, 2023

That was the case with Infinify, my product leadership academy, when I decided to “give it a try” while I always have the option to go back to a CPO role in the industry. There are many frameworks for buying journeys. Failure is the most probable result anyway, so I might as well try. Good luck helping your customers buy!

User Testing 78

User Testing Customer Experience Product Research Consulting 78

Product Management University

JUNE 5, 2023

Free eBook: Top-Down Customer Discovery – Uncovering THE BIG WHY Sample Portfolio Vision “ To help our customers grow revenue, market share, wallet share and customer retention. Your portfolio vision would be directed at your economic buyer, the CRO (chief revenue officer). “ Let’s give it the acid test.

Vision 130

Vision Product Research User Testing Customer Experience 130

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. It All Starts with Leadership Alignment. How Gainsight Uses An Outcomes Based Framework to Drive NDR. Launching Customer Success. How To Score Customer Health.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

The Product Coalition

MARCH 19, 2023

Each such level requires a different skill level and different frameworks, and moving from one to another (at least to doing it well) might take time and practice. This level requires a whole new thought process with dedicated frameworks. I guess many of you went through the same process. Are you up for the challenge?

User Testing 145

User Testing Framework B2B Document 145

The Product Coalition

FEBRUARY 1, 2021

Photo by Pedro Figueras from Pexels As the importance of product management for business success becomes clearer, many startups give one of the founders the product leadership role. This also fits nicely into your desire to give them enough leadership room. Here’s why and how.

CTO Coach 97

CTO Coach Reporting Tools CTO Management 97

The Product Coalition

MARCH 10, 2024

Here is a framework that will help you understand your choices and regain the freedom to choose, time and again. Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on March 7, 2024.

Entertainment 123

Entertainment Technical Review Strategy Vision 123

The Product Coalition

NOVEMBER 25, 2020

At the product level, I highly recommend starting with the startup metrics for pirates framework (AARRR). I absolutely love this framework because of its simplicity on one hand and its insightfulness on the other. In short, this framework describes 5 categories of metrics: Acquisition, Activation, Retention, Revenue, Referral.

Data Visualization 89

Data Visualization User Testing Dashboard Customer Experience 89

Mixpanel

NOVEMBER 8, 2021

Start by talking to business stakeholders, like your leadership, customer success, marketing and more. Using that as a foundation, we built out our own frameworks and best practices, operationalized them for measurement, and then optimized along the way. This is particularly important when you’re product-led. With product metrics.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

The Product Coalition

JULY 30, 2023

Sales organizations have frameworks like BANT and MEDDIC to rank prospects and make sure they have a high chance of converting into paying customers. The answer is that it means that the problem you are trying to solve is important enough for them. In fact, not only important but also that they have the ability to do something about it.

User Testing 110

User Testing Customer Experience Webinar Consulting 110

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. at the same time?—?the

Product Research 89

Product Research User Testing Research Software Feedback Software 89

BrainMates

APRIL 21, 2020

The benefits of a top-down specification framework. An effective tool is the top-down specification* framework. My top-down spec framework includes the following attributes: Hypothesis – This is the central notion that we wish to explore. You can be wrong and rapidly adapt.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Userzoom

DECEMBER 11, 2019

That said, the C-suite will have greater appetite for a framework of operational rigor that measures and drives design performance with the same rigor as revenues and costs. Now UX pros will get a seat at the proverbial table and this will grow into leadership positions with managed budgets and resources. Benchmarking 101 [ebook].

Data Visualization 92

Data Visualization User Testing UX Research Software 92

The Product Coalition

APRIL 19, 2021

71 Product Owner Interview Questions Scrum is not a methodology but a framework. The Product Owner is the least well-defined accountability within the Scrum framework and?—?at There are no rules that apply to each scenario, just good practices that have worked in other organizations before. at the same time?—?the

Product Research 112

Product Research Customer Experience User Testing Agile 112

The Product Coalition

JUNE 27, 2021

You can use frameworks like the product circuit , SCIPAB , or any other storytelling method you like. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on June 23, 2021. Eventually, it’s all about people anyway.

User Testing 90

User Testing Product Research Strategy Product Strategy 90

The Product Coalition

JANUARY 13, 2021

Here is a framework that will help you do just that. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on December 23, 2020. Strategic product thinking is hard. Especially when done as an afterthought - when the product is already in the market?—?it

User Testing 118

User Testing Definition Product Marketing Marketing 118

Gainsight

MARCH 29, 2019

One company at the retreat presented a working framework. Another company gave a great presentation on their standardized framework to quantify value. Read more about Product-Customer Success alignment in this ebook. Standardizing more metrics. They’ve branded their CS team as “Proactive, Personal, Proven.”

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Intercom, Inc.

JULY 4, 2019

We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. There’s a paper from the late ’90s that was published by the Kellogg Foundation, which describes this thing called the Logic Model Framework. Teams love it, and the harder human change is in that leadership layer.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

JANUARY 17, 2021

I like to describe it using Dave McLure’s AARRR framework: you are pouring leads into the pipe on the left, and you get happy customers on the other side of the pipe on the right. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on January 13, 2021.

User Testing 109

User Testing Customer Experience B2B Reference 109

PMLesson's Ace the PM Interview

APRIL 25, 2022

It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks. During your interviews, product design questions and other creativity-based questions can be answered effectively using the SCAMPER framework. What's your leadership style? Be aggressive with marketing.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Sequent Learning

MAY 20, 2021

For his leadership at Product Collective, Mike was named one of the top 40 influencers in the field of product management. Jobs to Be Done is an approach and framework originally invented by Clayton Christensen, Bob Moesta, and Tony Ulwick, or others who became “fathers” of the approach, if you will. Amazing conference.

User Friction 52

User Friction Customer Experience Startups Naming 52