Sun.Feb 25, 2024

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Active Listening: The Silent Superpower for Product Managers

The Product Coalition

Have you ever zoned out mid-conversation, fingers itching for your phone, brain choreographing your next groundbreaking product feature? We all have. But in the whirlwind world of product management, where ideas zip around like bees in a garden, there’s a superpower often overlooked: active listening. This article delves into why active listening is an indispensable tool in your product management arsenal and how it can profoundly influence your approach to user engagement, team collaboration, a

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SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai

Mind the Product

This week’s Sunday Rewind is a #mtpcon 2015 talk on the psychological principles of persuasive product design, from psychologist Nathalie Nahai. Read more » The post SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai appeared first on Mind the Product.

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The Evolution of Netflix

The Product Coalition

Let’s walk through the world of Netflix and their journey of streaming innovation. Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

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14 User Behavior Trends For SaaS in 2024

Userpilot

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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How to discover your superpowers, own your story, and unlock personal growth | Donna Lichaw (author of The Leader’s Journey)

Lenny Rachitsky

Brought to you by: • OneSchema —Import CSV data 10x faster • Sendbird —The (all-in-one) communications API platform for mobile apps • Sprig —Build a product people love — Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves.

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Career in UX: 10 things I wish I knew 10 years ago

UX Planet

If I could give advice to my younger self as a new UX designer, what would I say? Starting a career isn’t simple, we make mistakes (which are necessary), we discover many things, and we learn a lot. But if I could go back a decade, I’d give myself some tips to boost my progress. So, why not share it with you to make things easier? ? Have experience before having a job As beginners in design, it’s common to be caught in a cycle where companies want experienced people, but you, as a new designer,

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Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Practical explanation of how it works. Five categories of potential customer reactions to new features.

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My favorite UX & UI design courses

UX Planet

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? I believe that we live in a day and age where being a self-taught designer has never been so easy. The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses.

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5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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What to buy ChatGPT Pro or Gemini Advanced?

UX Planet

This article will help you figure out where to spend your $20 per month and whether is it even worth it. Especially helpful for Designers and Freelancers. Am I the right person to guide you through this? I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. So I will try to help you to the best of my knowledge.

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What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

Using a product with a lot of customer friction is like wearing uncomfortable shoes. They slow you down, and even if you resist the temptation to bin them right away, you get such bad blisters at the end of the day that there’s no chance you will ever wear them again. Fear not, though! In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

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How to make your resume ATS Compliant

UX Planet

3D image of the acronym ATS What does ATS mean? Applicant Tracking System (ATS) are software applications that enables the electronic handling of recruitment and hiring needs. They are used by employers to automate the initial stages of the hiring process. These systems scan and filter resumes based on specific keywords, formatting, and other criteria set by the employer.

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Digital Analytics: Where Do I Start?

Amplitude

Learn more about Amplitude and digital analytics. Improve your industry knowledge with this helpful resource roundup.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Stay, Play, Save: Best Practices for Gamification in FinTech

UX Planet

If you’re in product, tech, or design, chances are that you’re quite familiar with the term ‘Gamification’. In my years of experience leading design and rollout efforts for fintechs in Asia, I have found that gamification is a popular strategy among fintech players, but its implementation is frequently lacking. It would be easy to just add a few badges and rewards, but that just doesn’t cut it.

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GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs.

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The Most Challenging Lesson I Learned as a UI/UX Designer

UX Planet

Realizing the need for a new approach.

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GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How Zoom uses dark patterns to increase app downloads

UX Planet

Let me show you exactly what they do, and why it works so well.

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GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs.

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Empathy; A Designer’s Superpower

UX Planet

In UI/UX design, empathy is a foundational skill. It’s the first stage of the design thinking process, one of the most popular design methodologies in the world, marking an important step in the iterative journey of problem-solving and innovation. Photo by David Travis on Unsplash What exactly is empathy? According to the Oxford Dictionary, empathy is: the ability to understand and share the feelings of another.

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GainsightPX for Proactive Customer Service: Features, Pricing, and Review

Userpilot

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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GainsightPX for Onboarding Automation: Features, Pricing, and Review

Userpilot

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs.

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GainsightPX for Product Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective product adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs.

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GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs.

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GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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GainsightPX for Digital Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous of GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs.

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs.