Wed.Nov 30, 2022

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The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro

UserInterviews

What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what Miro’s latest research study says about it.

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Trailblazing Women in Product Management: Daniela Ornelas, Vice President Product Management at Wabtec Corporation

280 Group

For our next installment of the Women in Product Management Series, I interviewed Daniela Ornelas, Vice President of Product Management at Wabtec Corporation. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management? My background is in electrical engineering. I got my MBA in automation, and I’ve been at Wabtec for 19 years.

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Challenges of product in enterprise organisations – Daniel Elizalde on The Product Experience

Mind the Product

Product innovation can get more challenging with the multiple layers of management you have to deal with in larger organisations. How can product managers channel their inner creative thoughts while collaborating effectively in large organisations? There was no one better to ask than Daniel Elizalde, Author of B2B Innovator’s Map, who had all of the [.

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Motives To Be Met: An Introduction

The Product Coalition

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen? The most likely answer is that not enough people bought or used the product. It seems so simple! But many, many products are developed without knowing from the start that people want the solution, or even care about the problem.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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November’s top product management content

Mind the Product

From product vision to building product teams from scratch, there’s something for everyone in this month's content roundup. Read on to catch up on popular content that you may have missed. [.] Read more » The post November’s top product management content appeared first on Mind the Product.

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Built for you: Increased customizability, workspace security upgrades, custom objects in the Inbox, and more

Intercom, Inc.

This month, we’ve been working on email, security, and tooltips – and that’s just the beginning. Welcome to the November edition of Built for You. It’s that time of year again! As we approach the holiday season, your support team will no doubt be looking for ways to become more efficient, more effective, and less strapped for time – all while maximizing customer satisfaction. .

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Personalized Customer Experience in SaaS: Using Customer Data For Better CX

Userpilot

How do you enhance your onboarding efforts and delight customers? Making them feel special is a good place to start. And building a personalized customer experience is a fantastic way of doing that. To do that effectively though, you can’t rely on guesswork. You need to build based on valuable customer data. In this article, we’ll break down the process.

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How do you collect customer feedback?

The Product Cafe

Hello, all you product-loving folks! 🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. ☕ Thank you for reading Product Café’s newsletter ☕️ Subscribe for free to receive new posts every week! Riddle of the week 💬 What question can you never answer “yes” to?

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Tooltip Best Practices: Mastering Effective Product Guidance

Userpilot

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. From text size to color issues, many people struggle to find the right tooltip design, but this article will show you the right way to go about it. Not only will you learn to make your tooltips effective, but you’ll also learn to decide if you need a tooltip or a different UI element for the message you want to convey.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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TRANSFORMING HIGHER EDUCATION IN A HYBRID ENVIRONMENT: A CONVERSATION WITH HOWARD MILLER

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Howard Miller, Chief Information Officer at UCLA Anderson School of Management. During their conversation, Howard shares industry shifts he has witnessed throughout his career, his experience working as an IT professional in biotech, and how technology is changing business. Additionally, Howard talks about the implications of managing the transition from in-person to online learning in higher education and how they quickly adapted.

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Why Customer Input Is Worth Your Time (And Money)

BrainMates

Why Customer Input Is Worth Your. Time (And Money). By PEARLY YEE. Many product managers feel they’re not getting the time and resources they need to conduct their customer research. They might be getting some good work done, but they never seem to cover as much ground as they would like. It feels like they’re trying to derive deep insights from a shallow data pool.

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9 Challenges of Product Development in a Downturn

Centercode

Your next product launch may be keeping you up at night. With fewer resources, budget cuts, and lack of personnel, it’s going to be much more challenging to release quality products and avoid costly delays.

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ONE THING on Why

Product Culture

When a customer or stakeholder asks whether a particular feature or design will be part of the solution, rather than answer the question, experienced product people turn it around and ask “Why?” Why is that feature important? What is it about that date? They are trying to understand what problem that stakeholder is trying to solve. Subscribe to my weekly Nano-letter: Sign Up.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Troubleshooting Azure SQL Database Performance Issues

eG Innovations

When applications suffer performance degradation often the root cause of the issue is a database problem. In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database.

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A Traveler's Guide to the 2022 UX Research Tools Map

UserInterviews

Step into the Realm of UX Research to discover 240+ tools that make up the UXR software landscape in 2022.

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How To Set up Product Hierarchies (With Examples)

airfocus

In this article, we’ll explore how to set up product hierarchies (with examples).

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How to Create a Customer Service Knowledge Base: Examples and Best Practices for SaaS

Userpilot

Have you ever wondered why companies invest so much time and effort into their customer service knowledge base? Well, it’s actually a pinnacle of user retention and customer experience! In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! TL;DR.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Reaccelerate: Finding new engines of growth in your business

Intercom, Inc.

At this year’s Web Summit conference in Lisbon, I gave a talk on how businesses should think about weathering these tough economic conditions, and indeed how they can actually find growth during them. You can check out the slides here, or read on for an illustrated transcript of my talk. Hi, I’m Des from Intercom. I hope you enjoy Web Summit and when it’s over I hope you return to offices, bedrooms or boardrooms with some good takeaways, new contacts, and also a little bit refreshed and re

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Product Go-To-Market (GTM) and Its 7 Laws, by Spencer Grover

Userpilot

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. The 7 Laws of Go-To-Market. Want to learn more about the DOs and DON’Ts of GTM?

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BoS Conf Scholarships 2023

Business of Software Conference

Business of Software Conference Europe 27-28 March, Cambridge UK. Business of Software Conference USA (Dates and location TBC). The brightest software entrepreneurs from across the world will be meeting at BoS events throughout 2023 to interact with their peers, discuss the big issues around running a software business, and participate in interactive sessions led by experts.

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Key Product Dashboards Product Managers Need For Monitoring Product Health

Userpilot

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.