Tue.Apr 17, 2018

Peak-end rule: Why You Make Terrible Life Choices

Nir Eyal

It’s New Year’s Eve. There I am on the dance floor – it’s teeming with people and there’s hardly space to breathe. Loud thumping music pierces my eardrums and I have no idea where my friends are. Then, the guy next to me takes a misstep, spills an entire cup of beer down my shoulder. […]. The post Peak-end rule: Why You Make Terrible Life Choices appeared first on Nir and Far. Behavior Change Uncategorized

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? Look, we get it. Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. Writers can make up any old bunkum in the safe knowledge that nobody will bother checking back 12 months later to see if they were right (driverless planes, internet-enabled pets, smart-pants). UI trends are an even rockier terrain to navigate.

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Peak-End Rule: Why You Make Terrible Life Choices

Nir Eyal

Nir’s Note: This post part of a series on cognitive bias co-authored with and illustrated by Lakshmi Mani. Discover other reasons you make terrible life choices like confirmation bias, hyperbolic discounting and distinction bias. It’s New Year’s Eve. There I am on the dance floor – it’s teeming with people and there’s hardly space to […] The post Peak-End Rule: Why You Make Terrible Life Choices appeared first on Nir and Far.

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Managing Manufactured Products: Design and Development

Mind the Product

In my last post we examined some of the unique requirements that need to be defined for manufactured products. Now, let’s start designing and developing. Industrial Design vs Industrial Engineering. In software, we all understand and appreciate that our UX designers aren’t the best at coding and our coders aren’t the best at UX design. The same principles will apply to industrial designers and industrial engineers. Industrial designers prioritize form over function.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

AI UX: 7 Principles of Designing Good AI Products

UX Studio

One thing we can learn from the latest fatal Tesla accident: AI and machine learning products need very careful designing. In this article, I will go through the seven basic AI UX principles products should follow. With the arrival of AI products, we enter a new era where machines start to behave differently. They not only perform our orders, but they do things by themselves. This will change how people react, how we behave and what we expect from these products.

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More Trending

Has Product Management really been “Historically Reactive and Gut-Driven”?

Rahul Abhyankar

I imagine many of us get emails about upcoming webinars from time to time. I got one such email today, and the first sentence paused me in my tracks. Product Management has historically been reactive and gut-driven. And then the email talked about how Agile Product Management and an experimentation-driven approach can deliver “obvious and … Continue reading Has Product Management really been “Historically Reactive and Gut-Driven”? → Product Management

Write the perfect sales message with these 7 rules

Inside Intercom

When was the last time you made or received a sales call to or from someone you didn’t already know? While the death of cold calling may have been exaggerated, in the past 5 years the preferred medium for sales messages has rapidly moved to email, messaging and live chat. In this era of business messaging, the written word has become even more crucial for building relationships between buyer and seller. Sales letters were the precursor of email marketing.

To Share or Not to Share Your Product Roadmap with Clients?

The Product Coalition

That is the question faced by B2B product leaders Courtesy of Street Smart Product Manager Product roadmaps and I have a complicated relationship. Tweet this ) WHY is our roadmap relationship so complicated? On one hand, I want to be transparent and communicative to the org on the WHY behind my team’s priorities. I want teams to be accountable and urgent about delivering value to customers. When we publicly state a goal, we’re 67% more likely to achieve it. Maybe this isn’t entirely true.)

Field Service Engineers: Your Customer’s Trusted Advisors

TSIA

An adage in business is that “nothing happens until you sell something.” ” Nothing to install, nothing to service, nothing to renew. Great hardware and equipment manufacturers have been built on great engineers creating great products for great salespeople to sell, and the best of the best repeated this cycle as often as they could.

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

PM Toolkit — the resource kit to Product Managers and product people

The Product Coalition

A directory with references, links, contents, resources and more. I wrote (in pt-br) an article called “ A lot of content to you that start now like Product Manager ”, where I put together a bunch of useful links and other contents to Product Managers and people that work with digital products.

Assembling an Executive Leadership Team is Daunting — Let Thumbtack’s CEO Help

First Round Review

Recruiting and hiring executives is difficult for any leader, but especially first-time or early-stage founders who may not have enough knowledge to test candidates for skill in their area of expertise. Thumbtack CEO Marco Zappacosta has been there — and has a roadmap that'll help

Product to Product: Vox Media’s Sanette Tanaka Sloan on disrupting human behaviours with AI design

Roadmunk

And we’re at episode 3 of Product to Product ‘s second season , a podcast for / by product people! Listen to the episode below: As we continue to study the human side of product this season, this episode shares a unique spin on the real-world stories of navigating the human-related aspects of the product space. Our featured guest is Sanette Tanaka Sloan , Senior Product Designer at Vox Media. Our first product designer on the podcast! ).

[Live webinar] 3 Digital transformation strategies driving CX

UserTesting

Join John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services, Lija Hogan for our next webinar , in which they’ll discuss three digital transformation strategies that Prudential is using to drive improvements to its … The post [Live webinar] 3 Digital transformation strategies driving CX appeared first on UserTesting Blog. Product Research

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

[Live webinar] 3 Digital transformation strategies driving CX

UserTesting

Join John Consigli, Director of Customer Experience at Prudential, and UserTesting’s Director of Strategic Research Services, Lija Hogan for our next webinar , in which they’ll discuss three digital transformation strategies that Prudential is using to drive improvements to its … The post [Live webinar] 3 Digital transformation strategies driving CX appeared first on UserTesting Blog. Product Research