Sat.Oct 19, 2019 - Fri.Oct 25, 2019

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Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

First Round Review

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts.

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7 Habits of Highly Effective Product Managers

ProductPlan

Product management is one of the least-defined roles in the professional world. But you can identify many of the skills and habits you’ll need to be effective in this career by learning from other successful product managers (PM). We’ve compiled some of the best advice we’ve heard from PMs about what are habits of highly effective product manager. 1.

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Why Product Should Care About Customer Churn

ProductCraft

Churn is not the most appealing topic to write about, but it’s a reality that those of us in product must face. “Churn” is both an important and depressing metric to track. No product manager likes to hear that a customer has decided to move to a competitor. It stirs up feelings of failure because. Read more » The post Why Product Should Care About Customer Churn appeared first on ProductCraft by Pendo.

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The complete guide to onboarding customers for long-term success

Intercom, Inc.

Good onboarding isn’t just about introducing new signups to your product’s features – it’s a continual process of guiding people towards success with your product. That long-term focus on ensuring people find success with your product should lead to higher customer retention, which is the foundation on which thriving businesses are built. As our Co-founder and Chief Strategy Officer Des puts it, “ customer retention is the new conversion. ”. “It’s important to have a solid strategy in plac

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How to Make Product Decisions With Transparency and Trust

Mind the Product

Product managers can make better decisions if they’ve built transparency and trust with their team. How these decisions are made is also important, and it requires a clear and collaborative process. Here’s a straightforward framework for collaborative decision making that is founded in transparency and trust. Product Decisions. Product decisions are either tactical or strategic.

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How to Increase and Measure Product Engagement

Userpilot

Product engagement is a key factor when it comes to a successful SaaS product. Without engagement, you’ll find it really hard to retain your users, and upsell them onto more premium price plans. In this article, we’re going to teach you everything you need to know about product engagement. You’ll learn: What product engagement actually is. What a product engagement manager does.

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Researching Your Own Users with Chad Aldous of Abodo

UserInterviews

Researching with your own users takes special considerations

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How Product Teams Can Make Success a Habit

ProductCraft

All product teams want to be successful. They want to drive feature adoption, delight their users, and properly structure their roadmap. However, doing all of these things both consistently and well is a real challenge. As any product manager can tell you, PMs are constantly strapped for time and are usually juggling multiple priorities. Unfortunately, Read more » The post How Product Teams Can Make Success a Habit appeared first on ProductCraft by Pendo.

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Minimise the Gap Between Maker and User by Henrik Kniberg

Mind the Product

In this keynote from #mtpcon London, Henrik Kniberg , an organisational consultant and developer at Crisp in Stockholm, discusses how creating great products requires us to reduce the gap between makers and users. Key points: If we want to create products people love (like Lego , Minecraft and Spotify ) we must reduce the gap between makers and users.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Top UI Design Tools for Creating Mockups and Prototyping

Alchemer Mobile

What makes an effective UI design? A skillful designer, the right combination of design elements, or the tool used to create it? Well, the right answer is a combination of all of the above. On one hand, a skillful designer can indeed turn your concept into a sleek and stylish UI design if they have the right information about your app. On the other hand, nobody knows your idea better than you, and the best way to share it for future professional design and development is to visualize it.

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From frontline manager to SVP of Sales: How to stand out in your sales career

Intercom, Inc.

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-makin

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How to Crack a PM role right out of Grad School.

The Product Coalition

October 23, 2019: It’s my birthday today and as I sit here feeling incredibly grateful for the life I have right now, it compels me to share a few hacks/ resources that helped me get where I am. There are so many great product leaders doing tons of great work that’s available for free ( will list them later in the article ), it’s amazing how much good content is available out there.

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Rediscover the Forgotten art of Product Strategy

Mind the Product

A strong product strategy is often neglected because of the absence of any strategic thinking in product teams. What can product managers do to make sure they give their product strategy the attention it warrants? Tanya shares her ideas for nurturing a strong product strategy from this year’s #mtpcon London Product Leadership Forum. It’s about 20 years since Ben Horowitz wrote his now-famous piece “Good Product Manager/Bad Product Manager”.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

First Round Review

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts.

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Product Love Podcast: Duncan McCreery, Chief Experience Officer of MemberClicks

ProductCraft

Product has always encompassed more than just design and engineering. It touches everything in an organization, including sales and customer success (even though we don’t hear as much about the last two). Duncan McCreery of MemberClicks has experience in more customer-facing roles. Today, he’s the company’s chief experience officer. Before that, he was their chief.

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It’s a match! Optimal matching for marketplace startups, and the role of bias

The Product Coalition

Originally published on Mind the Product. You just finished your dinner and are ready to head home. You see plenty of Uber drivers around, but the ride-sharing app matches you with a car that’s a whole 10 minutes away. This just can’t make any sense?! In reality, matchmaking is one of the core levers of any marketplace business, and data crunched by product teams at Uber, Airbnb and other established marketplaces has revealed that engineering an optimal marketplace can sometimes defy common sens

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The Internet of Things – Daniel Elizalde on The Product Experience

Mind the Product

With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all. Currently VP, Head of IoT at Ericsson North America and also an IoT instructor at Stanford University, Daniel talks to Randy and Lily about how to gain the skills needed to confidently and efficiently manage any IoT product.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Piracy Impact Podcast: Law 21’s Borja Suarez

Revulytics

Jason traveled to Paris and spoke with Borja Suarez, a lawyer specializing in intellectual property law working in international environments at Law 21 in Madrid. Borja talks about the different methods of engagement when doing software license compliance work in South America and some of the common themes and approaches. He tells Jason about the importance of finding a solution that works for both sides and shares a great story from Ecuador.

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Fostering better collaboration within product teams: An interview with John Cutler

ProductBoard

John Cutler didn’t start off his career as the product management thinker that he is today. In fact, his transition into the field has been anything but linear. “I spent my 20s playing music in bands and touring around the country.” When not on the road, John was busy adding a laundry list of odd jobs to his resume. At one point, he even created a bartending video game.

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What To Expect as a PM from Startup to Scale Up, to Corporates (Part 1 of 3)

The Product Coalition

Product management is a very broad role?—?you’ll have to speak with customers, lead developers, manage stakeholders, build reports and even be Sometimes I question myself and ask if I’m doing a good job or what am I suppose to do right now. This bothered me a lot and gave me a lot of imposter syndrome. However, I realised that it’s not the fact that I don’t have the skills, it’s the fact that I don’t know what type of product management is required during each stage of the company.

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We can Build Better Things Together by Martin Eriksson

Mind the Product

Kicking off #mtpcon London 2019, Martin Eriksson reflects on how much the product community has grown and why we build better products together. Here’s a quick recap of his opening speech. ProductTank started nearly 10 years ago because product can be a little bit lonely. Martin wanted to meet other people to work out how to navigate this challenging job, and so it began – with 25 people in the back room of a bar in London.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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The Full #prodmgmt Interview, Renaissance, Reflection and Destiny

The Product Guy

Check out the full-length conversation on everything in and around product with Brian Crofts, The Best Product Person of 2018. Take a moment and congratulate The Best Product Person of 2018: Brian Crofts. ( tweet ). Thank you to everyone who participated, nominated, interviewed, AND passed on the word! Nominate your pick for The Best Product Person 2019 right now!

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Making Product Roadmaps That Work: Q&A with Rich Mironov | Thursday 14th November

Business of Software Conference

Join us on Thursday 14th November for a live online Q&A with Rich Mironov on Product Roadmaps & Prioritization. The roadmapping process is almost always broken. Roadmaps are met with frustration and boredom in equal measure. That’s Rich Mironov’s experience of working with Silicon Valley software companies for 35+ years. Different voices in the company want different things.

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Technical Fluency for a Product Management role

The Product Coalition

(Including a 4-week crash course for the technical round of a Product Management interview) Product Managers are responsible for what is being built (and when/wh y), and not directly responsible for how it is built. Most product companies have aligned to the view that Product Managers do not necessarily need to have coding experience to perform well in a Product Management role, but they do need to have ‘Technical Fluency’?

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Get Your People Performing as a Team

Mind the Product

If your product managers are performing well, but not as a team, it’s a problem—a problem you need to solve fast. Here I’ll explain a few methods, tried and tested at Skyscanner , that could also help you to improve your product management culture and community. When this issue surfaced at Skyscanner, we were a bunch of individuals in a large company, in what can already feel like an isolated role.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Awareness and Bias in Product Management

The Product Guy

It is easier said than done to build the “right features” It is not enough to ask the questions. You have to figure out how to ask the right questions, overcome bias, and build awareness of the effort and solutions. Watch and learn more from product management expert, Mihaela Draghici.

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Focus on Value, Not Scope

ProductCraft

Decades and even centuries ago, what did it mean to build something? Consider bridges, buildings, monuments or works of art. How did the people responsible for such undertakings go about scoping their work? It almost goes without saying that they had to identify every single detail of the scope upfront. One mistake could bring the. Read more » The post Focus on Value, Not Scope appeared first on ProductCraft by Pendo.

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Yes! You Absolutely Need A Business Model

The Product Coalition

No matter if you want to run a business, plan a marketing strategy or create a great product. You need to have or at least understand what… Continue reading on ProductCoalition.com ».