Sat.Oct 19, 2019 - Fri.Oct 25, 2019

Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

First Round Review

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts. Continue reading at First Round Review »


7 Habits of Highly Effective Product Managers


Product management is one of the least-defined roles in the professional world. But you can identify many of the skills and habits you’ll need to be effective in this career by learning from other successful product managers (PM).

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Why Product Should Care About Customer Churn


Churn is not the most appealing topic to write about, but it’s a reality that those of us in product must face. “Churn” is both an important and depressing metric to track. No product manager likes to hear that a customer has decided to move to a competitor.

The complete guide to onboarding customers for long-term success

Inside Intercom

Good onboarding isn’t just about introducing new signups to your product’s features – it’s a continual process of guiding people towards success with your product.

Mixpanel's Guide to Product Metrics

Whether you build or market products, tracking the right metrics is crucial to innovation. Use this guide to help you decide what metrics are most important for your product and business.

How to Make Product Decisions With Transparency and Trust

Mind the Product

Product managers can make better decisions if they’ve built transparency and trust with their team. How these decisions are made is also important, and it requires a clear and collaborative process.

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How to Increase and Measure Product Engagement


Product engagement is a key factor when it comes to a successful SaaS product. Without engagement, you’ll find it really hard to retain your users, and upsell them onto more premium price plans. In this article, we’re going to teach you everything you need to know about product engagement.

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Researching Your Own Users with Chad Aldous of Abodo


Researching with your own users takes special considerations


How Product Teams Can Make Success a Habit


All product teams want to be successful. They want to drive feature adoption, delight their users, and properly structure their roadmap. However, doing all of these things both consistently and well is a real challenge.

Minimise the Gap Between Maker and User by Henrik Kniberg

Mind the Product

In this keynote from #mtpcon London, Henrik Kniberg , an organisational consultant and developer at Crisp in Stockholm, discusses how creating great products requires us to reduce the gap between makers and users.

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More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.

How to Organize the Product Success Leadership Team

Spice Catalyst

Developing Strategic Leadership The greatest limitation on success and growth is the availability of leadership talent. The good thing is that leadership skills can be learned. Leadership builds on the company’s vision, values, and mission plus its strategy.

Piracy Impact Podcast: Law 21’s Borja Suarez


Jason traveled to Paris and spoke with Borja Suarez, a lawyer specializing in intellectual property law working in international environments at Law 21 in Madrid.

It’s a match! Optimal matching for marketplace startups, and the role of bias

The Product Coalition

Originally published on Mind the Product. You just finished your dinner and are ready to head home. You see plenty of Uber drivers around, but the ride-sharing app matches you with a car that’s a whole 10 minutes away. This just can’t make any sense?!

Rediscover the Forgotten art of Product Strategy

Mind the Product

A strong product strategy is often neglected because of the absence of any strategic thinking in product teams. What can product managers do to make sure they give their product strategy the attention it warrants?

Win the Digital Transformation Game with the Product Mindset

Speaker: David DeWolf, Founder and CEO, 3Pillar Global

No matter what your idea is, no matter how good it is, and no matter how well you know your market, 3 out of 4 digital initiatives do not succeed. To better understand how to win, we should first understand why we’re failing. In this webinar, David DeWolf will share his experiences and lessons learned to help you succeed in playing the “product” game, instead of the “IT” game.

Product Love Podcast: Duncan McCreery, Chief Experience Officer of MemberClicks


Product has always encompassed more than just design and engineering. It touches everything in an organization, including sales and customer success (even though we don’t hear as much about the last two). Duncan McCreery of MemberClicks has experience in more customer-facing roles.

Making Product Roadmaps That Work: Q&A with Rich Mironov | Thursday 14th November

Business of Software Conference

Join us on Thursday 14th November for a live online Q&A with Rich Mironov on Product Roadmaps & Prioritization. The roadmapping process is almost always broken. Roadmaps are met with frustration and boredom in equal measure.

Yes! You Absolutely Need A Business Model

The Product Coalition

No matter if you want to run a business, plan a marketing strategy or create a great product. You need to have or at least understand what… Continue reading on ». leadership startup business strategy self-improvement

The Internet of Things – Daniel Elizalde on The Product Experience

Mind the Product

With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all.

BI Buyers Guide: Embedding Analytics in Your Software

The business intelligence market has exploded. And as the number of vendors grows, it gets harder to make sense of it all. Learn how to decide what features you need and get an evaluation framework for every technical and non-technical requirement you could imagine.

Software Piracy in the United States


According to the most recent BSA Global Software Survey in 2018 , software piracy in the United States is reported to be at 15 percent (down from 19 percent in 2011), yet has a commercial value of $8.6 billion (down slightly from 9.7 billion in 2011).

Focus on Value, Not Scope


Decades and even centuries ago, what did it mean to build something? Consider bridges, buildings, monuments or works of art. How did the people responsible for such undertakings go about scoping their work?


Reasons Why the Internet of Things Needs Artificial Intelligence

The Product Coalition

IoT devices are unlike the usual sets of computers and smartphones. They have been game-changers in the digital world because of the way they can streamline operations across industry verticals.

The Future of Product Management by Richard Harrison

Mind the Product

Product Management is an ever-changing field. Recently we have seen the emergence of the Chief Product Officer or CPO. In this ProductTank London talk, Richard Harrison, Managing Director of Xpertise Recruitment takes us through: Trends in product management. What it takes to be a CPO.

Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

As a senior software leader, you likely spend more time working on the architecture of your systems than the architecture of your organization. Yet, structuring our teams and organizations is a critical factor for success. In fact, the impact of software architecture parallels the impact of organizational structure. We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, he’ll speak to organizing for effectiveness, productivity and joy.

Is This the End of Customer Success Software as We Know It?


The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path?

Why Professional Services Must Embrace Change — and Product Management Best Practices


It’s survival of the fittest for agencies and management consulting firms in 2019. While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020.

TEI 252: Data does not speak for itself; It needs a story – with Nancy Duarte

Product Innovation Educators

How product managers make better use of data to tell a story and gain support. I bet you use data to support your suggestions. But guess what–you are probably not using data well. By itself, data does not communicate what we want others to do.

Insights from the #mtpcon London Product Leadership Forum – Part 2

Mind the Product

In Part 2 of our Product Leadership Forum recap, we take a look at yet more insights shared by a group of senior product leaders during #mtpcon 2019 (if you missed Part 1, take a look here).

Innovate Faster with Metrics that Matter

Tracking the right metrics is crucial to innovating your products and growing your business. Written by Mixpanel’s Director of Analytics Strategy, Fatih Koca, get the tools, insights, and framework top companies use to define their product metrics.

How to Crack a PM role right out of Grad School.

The Product Coalition

October 23, 2019: It’s my birthday today and as I sit here feeling incredibly grateful for the life I have right now, it compels me to share a few hacks/ resources that helped me get where I am. There are so many great product leaders doing tons of great work that’s available for free ( will list them later in the article ), it’s amazing how much good content is available out there.

Zombie Agility and 3 Antidotes to Eradicate It In Your Organization – Part 1

Agile Velocity

Preface: The author assumes the reader has a working understanding of zombies and is open to the possibility they are real. Hint: They are.). Disclaimer: “Every analogy breaks down eventually.” – Marc Escobosa ,1998. “Zombie Agility is here. I seen it.” – Erik Cottrell, 2019.

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From frontline manager to SVP of Sales: How to stand out in your sales career

Inside Intercom

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role.