Sat.Oct 19, 2019 - Fri.Oct 25, 2019

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Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

First Round Review

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts.

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7 Habits of Highly Effective Product Managers

ProductPlan

Product management is one of the least-defined roles in the professional world. But you can identify many of the skills and habits you’ll need to be effective in this career by learning from other successful product managers (PM). We’ve compiled some of the best advice we’ve heard from PMs about what are habits of highly effective product manager. 1.

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Why Product Should Care About Customer Churn

ProductCraft

Churn is not the most appealing topic to write about, but it’s a reality that those of us in product must face. “Churn” is both an important and depressing metric to track. No product manager likes to hear that a customer has decided to move to a competitor. It stirs up feelings of failure because. Read more » The post Why Product Should Care About Customer Churn appeared first on ProductCraft by Pendo.

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The complete guide to onboarding customers for long-term success

Intercom, Inc.

Good onboarding isn’t just about introducing new signups to your product’s features – it’s a continual process of guiding people towards success with your product. That long-term focus on ensuring people find success with your product should lead to higher customer retention, which is the foundation on which thriving businesses are built. As our Co-founder and Chief Strategy Officer Des puts it, “ customer retention is the new conversion. ”. “It’s important to have a solid strategy in plac

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How to Make Product Decisions With Transparency and Trust

Mind the Product

Product managers can make better decisions if they’ve built transparency and trust with their team. How these decisions are made is also important, and it requires a clear and collaborative process. Here’s a straightforward framework for collaborative decision making that is founded in transparency and trust. Product Decisions. Product decisions are either tactical or strategic.

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How to Increase and Measure Product Engagement

Userpilot

Product engagement is a key factor when it comes to a successful SaaS product. Without engagement, you’ll find it really hard to retain your users, and upsell them onto more premium price plans. In this article, we’re going to teach you everything you need to know about product engagement. You’ll learn: What product engagement actually is. What a product engagement manager does.

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Researching Your Own Users with Chad Aldous of Abodo

UserInterviews

Researching with your own users takes special considerations

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How Product Teams Can Make Success a Habit

ProductCraft

All product teams want to be successful. They want to drive feature adoption, delight their users, and properly structure their roadmap. However, doing all of these things both consistently and well is a real challenge. As any product manager can tell you, PMs are constantly strapped for time and are usually juggling multiple priorities. Unfortunately, Read more » The post How Product Teams Can Make Success a Habit appeared first on ProductCraft by Pendo.

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Rediscover the Forgotten art of Product Strategy

Mind the Product

A strong product strategy is often neglected because of the absence of any strategic thinking in product teams. What can product managers do to make sure they give their product strategy the attention it warrants? Tanya shares her ideas for nurturing a strong product strategy from this year’s #mtpcon London Product Leadership Forum. It’s about 20 years since Ben Horowitz wrote his now-famous piece “Good Product Manager/Bad Product Manager”.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Top UI Design Tools for Creating Mockups and Prototyping

Alchemer Mobile

What makes an effective UI design? A skillful designer, the right combination of design elements, or the tool used to create it? Well, the right answer is a combination of all of the above. On one hand, a skillful designer can indeed turn your concept into a sleek and stylish UI design if they have the right information about your app. On the other hand, nobody knows your idea better than you, and the best way to share it for future professional design and development is to visualize it.

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From frontline manager to SVP of Sales: How to stand out in your sales career

Intercom, Inc.

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-makin

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How to Crack a PM role right out of Grad School.

The Product Coalition

October 23, 2019: It’s my birthday today and as I sit here feeling incredibly grateful for the life I have right now, it compels me to share a few hacks/ resources that helped me get where I am. There are so many great product leaders doing tons of great work that’s available for free ( will list them later in the article ), it’s amazing how much good content is available out there.

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The Internet of Things – Daniel Elizalde on The Product Experience

Mind the Product

With over 20 years of experience in industries ranging from manufacturing to aerospace, to energy, and more, Daniel Elizalde has seen it all. Currently VP, Head of IoT at Ericsson North America and also an IoT instructor at Stanford University, Daniel talks to Randy and Lily about how to gain the skills needed to confidently and efficiently manage any IoT product.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Don’t Serve Burnt Pizza (And Other Lessons in Building Minimum Lovable Products)

First Round Review

Product builders should aim for lovable, not just viable. Jiaona Zhang (product leader at Dropbox, Airbnb, WeWork and lecturer at Stanford) shares her tactics for building MLPs that win users' hearts.

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People & Company’s Bailey Richardson on how to find your people

Intercom, Inc.

“Although a community feels magical, when it shows up in your life, it doesn’t come together by magic.” So says Bailey Richardson, who has spent the second act of her career trying to repeatedly bottle up a bit of that magic so that groups of like-minded individuals can go from crowd to community. As one of the first 10 employees at Instagram, Bailey was wowed by the generosity and kindness that led early users to from Instameets around shared interests and hobbies.

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What To Expect as a PM from Startup to Scale Up, to Corporates (Part 1 of 3)

The Product Coalition

Product management is a very broad role?—?you’ll have to speak with customers, lead developers, manage stakeholders, build reports and even be Sometimes I question myself and ask if I’m doing a good job or what am I suppose to do right now. This bothered me a lot and gave me a lot of imposter syndrome. However, I realised that it’s not the fact that I don’t have the skills, it’s the fact that I don’t know what type of product management is required during each stage of the company.

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We can Build Better Things Together by Martin Eriksson

Mind the Product

Kicking off #mtpcon London 2019, Martin Eriksson reflects on how much the product community has grown and why we build better products together. Here’s a quick recap of his opening speech. ProductTank started nearly 10 years ago because product can be a little bit lonely. Martin wanted to meet other people to work out how to navigate this challenging job, and so it began – with 25 people in the back room of a bar in London.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Product Love Podcast: Duncan McCreery, Chief Experience Officer of MemberClicks

ProductCraft

Product has always encompassed more than just design and engineering. It touches everything in an organization, including sales and customer success (even though we don’t hear as much about the last two). Duncan McCreery of MemberClicks has experience in more customer-facing roles. Today, he’s the company’s chief experience officer. Before that, he was their chief.

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Piracy Impact Podcast: Law 21’s Borja Suarez

Revulytics

Jason traveled to Paris and spoke with Borja Suarez, a lawyer specializing in intellectual property law working in international environments at Law 21 in Madrid. Borja talks about the different methods of engagement when doing software license compliance work in South America and some of the common themes and approaches. He tells Jason about the importance of finding a solution that works for both sides and shares a great story from Ecuador.

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Yes! You Absolutely Need A Business Model

The Product Coalition

No matter if you want to run a business, plan a marketing strategy or create a great product. You need to have or at least understand what… Continue reading on ProductCoalition.com ».

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The Future of Product Management by Richard Harrison

Mind the Product

Product Management is an ever-changing field. Recently we have seen the emergence of the Chief Product Officer or CPO. In this ProductTank London talk, Richard Harrison, Managing Director of Xpertise Recruitment takes us through: Trends in product management. What it takes to be a CPO. Future of the CPO. Watch the video to see Richard’s talk in full.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Fostering better collaboration within product teams: An interview with John Cutler

ProductBoard

John Cutler didn’t start off his career as the product management thinker that he is today. In fact, his transition into the field has been anything but linear. “I spent my 20s playing music in bands and touring around the country.” When not on the road, John was busy adding a laundry list of odd jobs to his resume. At one point, he even created a bartending video game.

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The Full #prodmgmt Interview, Renaissance, Reflection and Destiny

The Product Guy

Check out the full-length conversation on everything in and around product with Brian Crofts, The Best Product Person of 2018. Take a moment and congratulate The Best Product Person of 2018: Brian Crofts. ( tweet ). Thank you to everyone who participated, nominated, interviewed, AND passed on the word! Nominate your pick for The Best Product Person 2019 right now!

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Reasons Why the Internet of Things Needs Artificial Intelligence

The Product Coalition

IoT devices are unlike the usual sets of computers and smartphones. They have been game-changers in the digital world because of the way they can streamline operations across industry verticals. And with the help of Artificial Intelligence, humans are trying to understand a wide set of data through models which over the years has successfully generated actionable insights and continues to do so.

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Insights from the #mtpcon Product Leadership Forum – Part 3

Mind the Product

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). (All of the issues discussed were under the Chatham House rule , so you won’t see any direct quotes, but everything reported here comes from the most forward-thinking people in the world of product.).

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr