Sat.Jan 29, 2022 - Fri.Feb 04, 2022

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3 ways product managers’ roles have evolved – and where they’re headed next

Mind the Product

In this post, we look at three ways product managers’ responsibilities have shifted in the past several years, to better understand what the future of the product management role could hold. [.] Read more » The post 3 ways product managers’ roles have evolved – and where they’re headed next appeared first on Mind the Product.

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How Do You Build a Remote Teams Now, in 2022?

The Product Coalition

Let’s start with something we all know: Almost every organization has had to switch to remote work at some point in the past two years. Some organizations discovered this was better. Others had trouble with it. So when someone today, in 2022, asks a question like “How do we build a remote team?”, my guess is that they aren’t wondering how to do video conferencing, or how to post an ad on LinkedIn, or whether employees want virtual happy hours.

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Product in Practice: Assumption Testing with Engineers at Orion Labs

Product Talk

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is a common mistake that Teresa addressed in a Core Concepts post , saying “We’ve spent the past 30+ years asking engineers to be order takers. We’ve often shut down their ideas before they can fully explain them.

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CX expert Jay Baer on creating experiences that get your customers talking

Intercom, Inc.

Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Why Do Organizations Need DevOps? Picking the Right Tool - Kovair Blog

Product Management Today Submitted Articles

Get information on - Why Do Organizations Need DevOps? Picking the Right Tool , follow Kovair Blog for letest information and updates on software development and information technology.

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Three Wrong Reasons to Give Up on Product-led Growth

The Product Coalition

Product-led growth is one of the hottest topics in our industry. Some people swear by the name of it, while others disregard it completely. One way or the other, if you are in B2B SaaS, this is a discussion-worthy topic. Don’t decide based on the wrong reasons. Photo by R Khalil from Pexels Product-led growth (PLG) seems to be everywhere these days.

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Transform the way you share your work: Tricks from Hollywood’s publicity playbook

Intercom, Inc.

At Intercom, we believe in the power of sharing cross-functionally. Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Diving into a new project is an exciting challenge, but it takes time to develop context, address stakeholder needs, and meaningfully understand the problem. Without even realizing it, we begin to work with blinders on.

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Beyond the Core Product Team

The Product Guy

You must learn how to influence people that can directly and indirectly impact the launch of your product. Watch and learn more from product management expert, Tanya Koshy.

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Leading product research with empathy

Mind the Product

Research and empathy don’t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. [.] Read more » The post Leading product research with empathy appeared first on Mind the Product.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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The Lean Product Playbook Summary?—?achieving Product-Market Fit in 6 steps

The Product Coalition

The Lean Product Playbook Summary?—?How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly? And how to achieve it? This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two esse

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Customer Support: Bridge the expectation gap in 2022

Intercom, Inc.

The digital landscape has undergone major change since the arrival of COVID-19. As the masses migrated online, digital transformation has accelerated by roughly five years. With a new bar set for what is achievable digitally, customer expectations have grown in correlation – particularly when it comes to support, its availability, and the quality of the customer experience. .

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Over-orchestrated: what happens when your team is too in-sync

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Team cohesion is an important component of high-performing teams. Too much team cohesion can mean that individuals focus on coming to an agreement rather than finding the best idea. Encouraging a culture of healthy dissent can help prevent this – but only if team members feel psychologically safe.

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Design for cognitive Bias by David Dylan Thomas

Mind the Product

In this talk David Dylan Thomas, the author of Design for Cognitive Bias, uses real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. [.] Read more » The post Design for cognitive Bias by David Dylan Thomas appeared first on Mind the Product.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Defining the Right Product Culture in High Growth Companies

The Product Coalition

In the past few jobs I’ve had (and excluding the time I started my own company), I’ve gotten in the habit of asking one question right off the bat. (OK, it’s really two questions in one.) You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support.

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Announcing Intercom’s new program for venture-backed startups

Intercom, Inc.

We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. The program is best suited to high-growth Seed and Series A startups, and has already partnered with Bessemer Venture Partners, Kleiner Perkins, Index Ventures, OnDeck, Kaszek, Dogpatch, USV, Uncork, Kima & Atlantic B

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How to Get a Friend to Put Away Their Phone Without Being a Jerk

Nir Eyal

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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SUNDAY REWIND: How bad ideas get on the product roadmap

Mind the Product

How do we all get to that point where we have doubts against multiple items on the product roadmap, and what can we do to mitigate it? In this Sunday Rewind, we look back to insights by Christian Bonilla in his guest-authored post. [.] Read more » The post SUNDAY REWIND: How bad ideas get on the product roadmap appeared first on Mind the Product.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Scaling Customer Obsession In Your Organization, Part 1: Leadership

The Product Coalition

High-growth companies have an obsession with customer obsession. Several high profile, high-growth companies?—?Amazon, Slack, Southwest, Zappos?—?have proven that being customer-obsessed can both deliver great shareholder value and create a sustainable market advantage over time. Saying that customer obsession is required for growth is one thing. Actually delivering is quite another.

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A Clever Product Manager Saves A Bookstore In The Era Of Amazon

The Accidental Product Manager

: It is possible to both survive and thrive even when you are facing Amazon Image Credit: darwin.wins. If there is one job that most of us would agree that we would not like to have these days, it’s any job in which we would be going up against Amazon. They have spread into so many different areas that it is becoming harder and harder to avoid competing with them.

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The next big thing entrepreneurs and corporate innovators need to consider

Strategyzer

You have one job as an entrepreneur or corporate innovator. That’s to find a successful new value proposition and business model.

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Celebrating 150 episodes: The Product Experience podcast

Mind the Product

After over three years on The Product Experience, we have reached our 150th episode! In this compilation episode on the podcast, we look back at the highlights from some of our favourite shows. [.] Read more » The post Celebrating 150 episodes: The Product Experience podcast appeared first on Mind the Product.

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Maximize Supply Chain Spend & Asset Utilization with Innovative Test Automation

Connected devices are emerging at an explosive rate exerting pressure on larger operators; however, some organizations cannot continue to purchase the latest & greatest devices without ramifications. The introduction of automated test technology drives the optimization of supply chain expenditures leveraging forward & reverse logistics paths. Adopting innovative test automation tools addresses these challenges by providing robust solutions for testing the interoperability, performance, & securit

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Web 3.0 Needs a Shared Vision and Greater Collaboration

The Product Coalition

I would never have thought that my role as a product engineer would include being a bit of an amateur historian. Technologists are, by our very nature, forward-looking optimists. We make a living selling leaders and teams on what the future can look like, and then do our best to meet and exceed that vision. The more I read about Web 3.0 and the energy behind it, the more I feel we need to look back on what made the origins of the original internet (aka Web 1.0) work as well as it did.

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First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!” Moments Quickly

ProductCraft

I recently attended an event where the keynote speaker was talking about Todd Olson’s book, “The Product Led Organization.” Out of all of the great content in this talk, the concept of “a-ha!” moments seemed to strike the audience (who were mostly enterprise software product and UX professionals) the most. What are “a-ha!” moments? An. Read more » The post First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!

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370: Yes, you can facilitate with confidence – with Tom Henschel

Product Innovation Educators

How product managers can get people talking. Today we are talking about being a better facilitator. The ability to get a group of people to work together, exploring a problem, coming up with ideas, making a decision, and more, is a valuable capability for an organization. It is also a great capability for product managers and leaders. If you are not good at this yet, this discussion is perfect for you.

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From engineering to product management at Google

Mind the Product

In this ProductTank Exeter talk, Stephanie Hannon, then Senior Director of Product Management at Google, sits down with Thor Mitchell for a Fireside chat to discuss what it’s like being a product manager and the things she’s learned over her career. [.] Read more » The post From engineering to product management at Google appeared first on Mind the Product.

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Enhance Customer Value: Unleash Your Data’s Potential

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Will Web 3.0 Change the World the Way the Original Internet Did?

The Product Coalition

Photo by Erik Mclean from Pexels It’s a fair question. There is a lot of talk around Web 3.0 and technologies around it (the metaverse, block chain, and so on). CEOs of public companies are announcing that they are focusing their efforts on what to do with Web 3.0… and investors are rewarding them when they do. And just as many are afraid that this is the next bubble, the next set of technologies that will be hyped and forgotten.

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Feeds and Folders

Roy Madden

If you’ve popped into Feedly today, you might notice something’s…different. We are introducing a new naming convention: we are calling RSS feeds and all the other streams of content you can follow in Feedly (Twitter, Reddit, Newsletters) feeds and we are calling the object you use to organize/group your feeds folder. Add the TechCrunch feed to one of your folders.

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Productboard has raised a $125M Series D

ProductBoard

Today, Productboard announced a $125M Series D funding round led by Dragoneer Investment Group with Tiger Global as the secondary lead investor, and participation from existing investors Bessemer Venture Partners, Sequoia Capital, Kleiner Perkins, Index Ventures, and Credo Ventures. This brings Productboard’s total funding to $262 million, with a new valuation of $1.725B (the first time we’ve ever.

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