Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Level up Your Product Function With the Product Leader Map

Mind the Product

“I’m drowning in a never-ending todo list“, “I can’t be everywhere at once“, “I’m not good enough“ In my coaching work I constantly hear these frustrations from product leaders. It’s no surprise – product leadership is a tough gig, but strong product leadership is vital if companies are to be product-led and achieve growth.

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Product Goals in Scrum

Roman Pichler

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.” The product owner is accountable for “developing and explicitly communicating the product goal.

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Strategies to avoid burnout and manage your workload

Intercom, Inc.

When you’re working in a fast-paced industry, it’s all too easy to reach burnout no matter what role you’re in. And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource.

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TEI 325: 5 tools to create alignment, communicate better and build trust – with Stefano Mastrogiacomo, PhD

Product Innovation Educators

How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. The name officially changes in a few weeks, but I want you to know it is coming. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. The logo will look the same—just the name is changing. .

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Amazing Women in Product

Mind the Product

In celebration of International Women’s Day this post is about some awesome women in Product. Sadly, I can’t feature them all because, believe me when I say, there are A LOT. Instead, I’ll throw a spotlight on a selection who repeatedly wow us with their product brilliance and their commitment to the product community. In no [.]. Read More.

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The Six Habits of Extremely Successful P&L Owners

The Product Coalition

Profit and Loss Fundamentals for Business Leaders and Entrepreneurs Continue reading on Product Coalition ».

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How to Get High-Quality and Useful Mobile Customer Feedback

Alchemer Mobile

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Why is this? Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What should be used as a showcase of glowing customer feedback that attracts new customers turns into a catch-all for any and all customer opinions that subsequently works against that goal.

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Managing Internal Tools – Emily Patterson on The Product Experience

Mind the Product

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [.]. Read More. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

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Work, the Future, and familiar names

The Product Bistro

Almost 5 years ago, I found myself starting a job that focused around training, and skills validation, and my area of focus was in the future of work, as well as the seismic change that “Digital Transformation” was having on the workplace ecosystem. A major part of my early research on this was reading a lot of papers, white papers, articles, and just general digging into the topics related.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

Such applications as Uber looks like an insurmountable goal for regular people. Once it was launched, it stole the show. And it changed anything in the taxi world. The good news is that you can create an app like Uber just in 1500 hours. Sounds impressive, but it makes the goal measurable and achievable. All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing.

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Announcing ‘The Ultimate Guide to Conversational Support’

Intercom, Inc.

With customer expectations soaring higher than ever, how do you achieve fast, meaningful support, at scale? The world’s most customer-centric teams are turning to conversational, messenger-based support – and you can learn the proven strategies to do the same in our newly published Ultimate Guide to Conversational Support. Until recently, most support teams faced an impossible choice – stay personal with customers or get efficient as a team.

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A Step-By-Step Guide to Developing Innovative Digital Products

Mind the Product

There is a strong opinion among product people that believes customers don’t buy the product, they buy a better experience where a product helps them do their jobs differently. What factors exist in some products that make them innovative and delightful to use? Where innovation is located Thomas Edison, an American inventor says, “There’s a [.].

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Product Goals in Scrum

Roman Pichler

Listen to this article: [link]. Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Quality Assurance Protects the Software Development Process

The Product Coalition

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. Overview of the quality assurance Quality assurance service is a systematic process to ensure the frontend and backend development satisfies specific requirements and quality standards.

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A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them

ProductCraft

You have read all the books and you are ready and energized to dive into real product management. You land a job and get to work, totally ready to be an outcome-focused, non-date-driven, research-first “good” product manager (maybe even a “great” product manager!). But gradually, you find that your leadership team expects a Gantt chart. Read more » The post A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them appeared first on ProductCraft by Pendo.

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Hiring Product Managers: Using Product EQ to go beyond culture and skills

Mind the Product

In my book, Hiring Product Managers: Using Product EQ to go beyond culture and skills, there’s a specific tool that’s proved useful for a number of product leaders. In this post, I’m sharing that tool – the Role Canvas, along with an excerpt introducing it. About the book In the book, I tell the story of [.]. Read More. The post Hiring Product Managers: Using Product EQ to go beyond culture and skills appeared first on Mind the Product.

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Why the Popular & Easy Career Ladder Prevents an Agile Culture, Part 1

Johanna Rothman

As I've been speaking about the Modern Management Made Easy books, people ask these questions: We're pretty good with our agile approach. It's time for performance reviews. How do we reward someone based on individual work when we want teams to work together? What do we do? Can we extend whatever that is to our hiring effort? What does performance management look like when we want to reward people for their collaboration?

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Gain a Competitive Edge With On-time Orders: use AR for Warehouse Operations

The Product Coalition

In the past few years, we have seen that mobile application development has developed to be thriving in several businesses. Presently, it is projected that more than 4 million mobile application developers have been committed to maintaining the business demand. In the year 2019 2 million applications were recorded in a single Apple application store as well as it was subjected to 50 billion copies and further billion were given to the developers.

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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Solving the Puzzle by Hope Gurion

Mind the Product

How can product people reconcile their ambition with the reality of what they’re doing right now? In this ProductTank London talk, Product Leader and Team Coach Hope Gurion provides some guidance for job seekers hoping to make the next leap in their careers but unsure about how to get there. The key points of her [.]. Read More. The post Solving the Puzzle by Hope Gurion appeared first on Mind the Product.

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Encourage Lateral and Vertical Movement in an Agile a Career Ladder, Part 3

Johanna Rothman

As people gain experience, they often want new and different responsibilities. In a typical career ladder ( Part 1 ), they had one direction: up. That often creates a problem: great technical people become insufficient managers. Let's not blame these people—many of them didn't want to become managers However, if people want more responsibility, the career ladder often forces people into management.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Art of Co-Creating Great User Stories

The Product Coalition

How to collaborate with teams & build user stories which they would commit to! Continue reading on Product Coalition ».

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“Tech Addiction” Is the New Reefer Madness

Nir Eyal

The post “Tech Addiction” Is the New Reefer Madness appeared first on Nir and Far.

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Performing Effective User Research: Advice From C Todd Lombardo

Mind the Product

In this interactive AMA session for Prioritised members, C Todd Lombardo, author and VP of Product at Machine Metrics, discusses how performing effective user research can minimise the impact of bad product decisions. Watch the recording in its entirety or read on for the highlights, including: Why we make bad product decisions Doing the right product [.].

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Define Agile Behaviors We Want to Reinforce in an Agile Career Ladder, Part 2

Johanna Rothman

Part 1 discussed a typical career ladder. I said that when we focus on individual achievements and deliverables, we ignore the agile system of work. Worse, when we reward individual achievements we prevent an agile culture. That's because agile teams learn together as they create the product. We need career ladders that reward working together. There's an interesting reinforcing feedback loop here: The team learns by working together.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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21 Must-Follow Female Writers for Product Managers

The Product Coalition

In celebration of International Women’s Day ‘21, I’ve curated a list of 21 of my favourite female product-related writers. Continue reading on Product Coalition ».

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Building a Thriving Innovation Ecosystem - A Pharmaceutical Example

Strategyzer

It takes time and investment to create a sustainable innovation ecosystem, one that enables repeatable innovation outcomes in a large organization, be it new products, services or businesses. And it requires many decisions along the way.

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Beta Testing: A Mixed-Methods Playground

dscout People Nerds

Beta testing offers ample mixed-methods opportunities, providing rich insights on lean timelines.

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