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It always gets down to priorities. Respect all Ideas As a product manager, if you do your job properly and make yourself approachable, you get a lot of requests and amazing ideas. You get them from your customers, your development team, your sales or marketing team, and hopefully from almost anyone within the company or outside of it. It is your job to create an atmosphere in which people feel comfortable to suggest new directions and ideas as well as feel very at ease to complain to you about t
Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates. In the picture above, the product strategy describes how a visionary, inspirational goal is attained.
After spending over a decade in product management in organizations large and small, I've come to believe that great product management is 60% substance and 40% style. The substance of product management is the hard skills you need to learn and excel at to build great products: customer discovery, prioritizing a roadmap, deriving insights from data, and so much more.
Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. As a product manager, it can be quite daunting to start a new software product from scratch. You have to work with different stakeholders to define the product vision and strategy, define the set of features that the product will have and figure out a rollout plan.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Customer retention is the silent killer of SaaS businesses today. People get curious, kick the tires, shrug their shoulders and leave without saying goodbye. Even if you are acquiring customers for $10, if they only stick around for a month or two, you won’t build a lasting business. What is customer retention? Customer retention is the rate at which your business can keep its paying customers over a given period of time.
In mobile marketing, it’s a well known fact that retaining customers costs less than acquiring new ones, and retention can also be used as a trust signal around how well your brand knows its customer base. However, retention doesn’t look very good for the average mobile app. What many don’t realize is that customer churn can be largely managed with a few simple improvements to their app’s customer experience, and boosting retention doesn’t mean you have to completely reinvent the wheel.
In mobile marketing, it’s a well known fact that retaining customers costs less than acquiring new ones, and retention can also be used as a trust signal around how well your brand knows its customer base. However, retention doesn’t look very good for the average mobile app. What many don’t realize is that customer churn can be largely managed with a few simple improvements to their app’s customer experience, and boosting retention doesn’t mean you have to completely reinvent the wheel.
In this ProductTank Manchester talk, Damian Hughes proposes that we should strive to create “commitment cultures”, as this kind of culture more often wins than other forms of culture. Damian roots the talk, and his book , on taking the lessons from a high-performing sports team – FC Barcelona – and applying them to business. The types of culture within organisations can often be a lottery.
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
I wish I had the secret to time management and how to control the beastly amount of tasks that build inexorably in the typical product manager’s “to-do” list. Alas, Product Management is one of those roles that collects the odds and ends of the organization, either by design (formally assigned), or by being the “buck-stops-here” […].
Achieve your product goals without losing yourself along the way. Creating a new product starts with excitement and the thrill of doing something different. The launch of the product is surrounded by cheers. For many product managers, it is the best part of their work. But between the project start and the launch is where the hard work occurs. It is the messy middle, full of rocky terrain that is woefully underestimated and misunderstood.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Having “no company strategy” is one of the biggest issues facing product managers, according to a recent survey of over 600 product people. After all, how can you set a reasonable direction for your product when you don’t know where your company is headed? It’s an issue that confronted me recently, when I started work with a higher education provider in the UK.
If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….
Starbucks pioneered the way in connecting digital and physical experiences, a task with many moving pieces that add a level of complexity that’s infamously difficult to get right. Since launching Mobile Order and Pay, a feature that drove 11% of all U.S. transactions in 2017, Starbucks has perfected the art of seamless cross-channel experiences. We were honored to host Keerthi Thiruvazhi, Director of Digital Product Management at Starbucks , at this year’s Customer Love Summit.
I’m very excited to announce a new division of Produx Labs , specifically focused on growing future Chief Product Officers for growth stage companies. In late March of 2018, Shelley Perry of Insight Venture Partners reached out to me about an opportunity. When she asked me what I was passionate about, I said developing great product leaders. Little did I know that would soon become a reality.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Making stuff is awesome. Developing new product ideas with smart people is genuinely rewarding. And while the outcome of putting a finished product into the world is fun, technologist Tom Coates says the experience of making things can be even more enjoyable. In his closing keynote from #mtpcon San Francisco, Tom takes us through where ideas come from, where they don’t come from, and gives insight into a process that can help all of us to discover new products.
A very common challenge faced by Product Managers of all experience levels is understanding and implementing some form of repeatable process around prioritization. Some people take a very light approach, making decisions based on their own experience, data, and beliefs about the direction of the product. Others take a much more rigorous approach, applying scorecards […].
I’m considering jobs at several companies. How do I determine the importance of product management in a company’s culture? The product management culture in a company may be more evident outside the product management function. In your discovery process, look for clues in your conversations with marketing, sales, executives or product development to determine the extent to which those disciplines can speak eloquently on target markets, target-customer goals, industry trends, etc.
Data is key to driving revenue and engagement at scale. In the past month, we have released a series of sophisticated features that help you experiment, measure impact and give your leads and customers a targeted, on-brand experience. For sales and marketing teams, it’s important to understand how your tools are impacting your funnel, which messages are driving action and how well each team and teammate is performing.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Team issues can have a negative impact on a project and your people long term. There are a bunch of ways they might manifest themselves – and I’ve written them down as I’ve heard them over a decade of building digital products in cross-functional teams. I’m not touching on the upfront issues like bad sales process, junk briefs, confused business requirements, that’s for another day.
Behance founder and Adobe's Chief Product Officer Scott Belsky believes the hardest and most crucial part of any bold venture is the middle stretch of company building. Here he zeroes in on what startups must do to iterate and improve products mid-flight.
This series is about how you might move to a product-based organization. Part 1 was about how when we organize by function, the recognition and rewards might prevent a successful agile transformation. Part 2 was about one possibility for moving to a product-based organization. Before we get to who moves where, we need to consider the manager roles.
Innovation doesn’t matter if it can’t be trusted, and that’s why we are committed to ensuring we deliver the highest standards of security for our customers. That has always been a guiding principle here at Intercom from our very earliest days. We aim to constantly deliver the most innovative products to our customers but we know that your trust is fundamental to everything we do.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. This is all part of their iTunes empire that has been around for a while and has become sort of the defecto go-to location for a lot of people when they are looking for new music or movies.
As one Forbes contributor puts it , Agile is “the world’s most popular innovation engine.” Arguably more of an umbrella term, it refers to a variety of frameworks that prioritize individuals and interactions over processes and tools, collaboration over negotiation, and being responsive to change over following a set plan. The goals include getting more bang for your buck quickly, while boosting adaptability and lowering development costs — and not running your team ragged in the process.
Bootstrapping a company is probably every startup geek’s favorite rendition of a Cinderella story. We always pull for the underdog, the story where someone makes it purely due to their efforts and determination. Jim Semick is no stranger to this tale. After all, he’s accomplished the bootstrapping dream with ProductPlan. This week on Product Love, The post Product Love Podcast: Jim Semick, Founder and Chief Strategist at Product Plan appeared first on ProductCraft by Pendo.
Shaun Clowes is no stranger to disruption. As former Head of Growth at Atlassian, he saw the company go from being one of many in the B2B solutions space to becoming a highly-differentiated multi-billion dollar business, and helped develop and grow products such as Jira and Confluence. Now he’s applying his expertise at Metromile as Chief Product Officer, introducing the insurance industry to a truly user-centric business model that’s set to shake up the incumbents.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Why should participants want to come to your part, er, research session? A great invitation means a high response rate that gets you quality participants quickly.
Toby Martin is VP, Development and Strategy at Extensis , a developer of software and services for creative professionals and B2B workgroups. We talked to Toby about his experience as a Revulytics Usage Intelligence customer. Extensis has a great track record of success — what drove you to look into usage analytics? We had an acute problem, We’ve been around since long before any runtime intelligence was available, and we really didn’t know what was happening with customers who’d been with us fo
Earlier this week I had the privilege of interviewing Mark Hunter ( TheSalesHunter.com ) for an upcoming Pragmatic Live podcast. I’ve been reading Mark’s blogs and books for a long time. He’s a sales trainer who really gets pricing. In our interview, Mark said something I hadn’t heard him or any other sales leader say before. “Don’t give any discount authority to sales.
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