Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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The 40 Best Questions to Ask in an Interview — How to Go Deeper Than “What’s the Culture Like?”

First Round Review

Top startup leaders shared their favorite thought-provoking questions for candidates to ask during an interview to stand out from the crowd and gain in-depth knowledge about the company, the team, and the role.

Startups 145
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Negotiating with Sales: A Guide for Product Managers

Mind the Product

As a product leader, you’ve likely been in this situation. The sales team needs one specific feature to close a new opportunity with a large new prospect. Your gut instinct tells you that you’ve done right through customer interviews and competitor research. You have a solid roadmap to execute, and you wonder if maybe the [.]. Read More. The post Negotiating with Sales: A Guide for Product Managers appeared first on Mind the Product.

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Product lessons through a meditation app

The Product Coalition

Product lessons from a meditation app Photo by Le Minh Phuong on Unsplash edited on Photolab.me I was recently reading my post on how to design user registration flows. A couple of thoughts occurred to me. I will illustrate them through using an example. My employer partnered with a meditation app to offer employees a premium subscription for free for a limited period.

Download 140
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Better engineering through management – the surprising benefits of becoming a manager

Intercom, Inc.

One of our core values at Intercom is “We love people who genuinely want to learn and grow.”. Of course, celebrating and encouraging a growth mindset is all good and well, but how do we put in place structures and processes that actually encourage career growth? In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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5 Plays Every Sales Playbook Should Have

Product Management University

The whole point of creating a sales playbook is to give your sales team “situational sales tools” that make them highly effective in every part of the sales process. The end game is a shorter sales process where you’re the clear choice. Here are five staples that should make the shortlist in every sales playbook. The Playbook: 1. The Product Overview. “Can you give me an overview of your products/services?

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

Photo by Matt Noble on Unsplash In the 1990s and 2000s, Blockbuster was the nation’s top video rental company, with over 8,000 stores across the globe. By 2010, the company had shuttered all of its stores (except this one you can rent on airbnb). What went wrong? How did Blockbuster go belly up in less than a decade? Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix).

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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

Today, numerous studies echo this sentiment: a recent report from Forrester found that brands with a superior customer experience bring in 5.7 times more revenue than their competitors. And a recent study from Deloitte found that two-thirds of customers will switch brands entirely due to a poor customer experience. Customer expectations are higher than ever, and this acts as a forcing function, inspiring companies to think about their customers’ entire journey from acquisition to onboardin

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B2B Product Manager Magazine October 2020

Product Management University

The B2B Product Manager October 2020. The product led growth model is gaining tremendous momentum. This month we look at the impact on product management and product marketing. It’s big, or maybe that’s just the way it should have always been. As most companies deal with leaner sales pipelines, your product demos are even more critical to making the shortlist.

Magazine 130
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The PMwheel – a Compass for the Product Manager Development Journey

Mind the Product

Back in 2016, I was working with the product organization of a larger tech company. They asked me to help every product manager on the team “understand the role of the product manager better,” and to help the product managers understand what “better” would actually look like. This was not an easy challenge and, although [.]. Read More. The post The PMwheel – a Compass for the Product Manager Development Journey appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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E-Learning Vs Traditional Learning: Benefits and Differences

The Product Coalition

The rift between traditional learning and online learning continues to grow as technology makes inroads in our daily lives. The corona virus pandemic has forced learners across industries to take to online learning, with schools and universities being shut down for the foreseeable future. The advantages of online learning are many; that said, the jury is out on which learning process emerges as the victor in the online training vs traditional training battle.

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7 steps to creating better help center content

Intercom, Inc.

Maya Angelou, the poet and civil rights activist, said it best: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”. That’s a universal truth, but one businesses forget about at their peril. The feelings customers take away from an experience with your company are far more important than any “response time” metric.

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Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups

First Round Review

In Dan Hockenmaier's and Lenny Rachitsky's experience, founders are often surprised to learn that there are very few routes to scalable new customer acquisition. Here, this duo unpacks the three ways to drive consumer startup growth, offering a detailed framework and set of case studies for accelerating in each lane.

Startups 125
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Product Accountability – Appraise Products Like a Manager

Mind the Product

Performance reviews, evaluations, or appraisals are awful, and we need more of them. it’s time to recognize the need for Product teams to evaluate themselves based on the performance reviews of their products. This is meant to establish the mindset that in order to evaluate a Product Manager’s and Product Team’s performance it’s not about [.]. Read More.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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A Psycho-analytical Approach to Creating High-Converting Websites

The Product Coalition

Symmetrical landing page structures which popular web-building tools offer may not always deliver the conversion you expect if you do not understand the mechanisms behind them. Photo by ?? ?? on Unsplash Background Try recalling your recent visits to landing pages which are trying to sell you something. Chances are, your mind would register a rather common page structure where you would see an impressive “hero image” and a slew of sales-centric information before a final “call-to-action” button

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TEI 305: Become a product naming champ – with Alexandra Watkins

Product Innovation Educators

How product managers can create product names that make people smile. Not many product managers get involved in naming products, and that is a mistake. If you were involved during the initial idea work and problem solving—creating a product concept that fulfills customers’ unmet needs—then you have valuable insights for the product name. You can be a great brainstorming resource to help Marketing or a naming consulting. .

Naming 116
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Gainsters of Gainsight: Meet Minh Phan, Senior Director of Product Management

Gainsight

1. Tell us a bit about yourself and what your role is at Gainsight. I’m responsible for Product Management and Technical Communications. As one team, we provide relevant guidance to users when they need it, whether it is through documentation or inside the product. With a finance background, I am focused on developing our Revenue Optimization solutions, which connects Customer Success to revenue. . 2.

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Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

Mind the Product

“People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members [.].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What’s The Difference Between UI and UX? A Three Minute Breakdown

The Product Coalition

As many of us digital designers generally know, UX means ‘user experience,’ which focuses on how something works and how people use it. Continue reading on Product Coalition ».

UX 109
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Productboard accelerates growth to serve larger organizations and teams

ProductBoard

We are delighted to announce new additions to our product, customer base, and leadership team, as well as a refresh of our brand! This week, we are hosting our 2020 Product Excellence Summit – a virtual event featuring a panel of product thought leaders and a global audience of 3000+ product professionals. Besides kicking off the very first conference in Productboard history, we have some other.

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The Essential Common Ground For Highly Effective Teamwork

Strategyzer

In a recent workshop we hosted with close to 100 participants, we asked participants “what organisational problems, obstacles, and risks are preventing you from successfully testing business ideas”? One of the biggest pains iterated by most participants was the lack of time. Most corporate innovation teams we work with are often from multiple disciplines, building and testing an idea on top of their existing workload.

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Can you be a Mom and a Product Manager? – Shelly Kalish & Karen Hershenson on The Product Experience

Mind the Product

“People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members [.].

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Here are the 10 most clarifying questions a PM should ask (often)

The Product Coalition

Photo by Emily Morter on Unsplash I recently came across this article on “ Eigenquestions ” which speaks about the idea of identifying the most important question when looking to make a decision or taking on an initiative (“the question where, if answered, it likely answers the subsequent questions as well”). This got me thinking about ways to frame questions that can help busy PMs quickly get to the root of the matter.

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Onwards & upwards! A fresh new brand to take Productboard into the future

ProductBoard

I founded Productboard five years ago with a simple mission: to help companies build products that matter, together. Five years may not seem like much, but in the hyper-growth world of startups, it’s a long time. In those five years, we’ve grown from a tiny startup with a handful of people to an established, globally recognized company. Earlier this year, we closed our $45 million Series B.

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Forget Social Media – Product Managers Are Focusing On Email Again

The Accidental Product Manager

Product managers who want an audience, are going with an old standby Image Credit: Photo by Anete L?si?a on Unsplash. Welcome to the era of Google and Facebook. Product managers have had to learn to live in a world that is dominated by these firms. They control what the users of their applications see. Their algorithms determine what their users see in addition to all of the information that they are getting from friends and family.

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Building And Scaling Empowered Teams: AMA With Nate Walkingshaw

Mind the Product

In this AMA session, exclusively for MTP Leaders, Nate Walkingshaw reveals some of the tough leadership lessons he learned early on in his career, how to build and scale a culture of trust, and why he wishes we’d all stop using the word ‘failing’ If you missed it, you can watch the whole session again, [.]. Read More. The post Building And Scaling Empowered Teams: AMA With Nate Walkingshaw appeared first on Mind the Product.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Develop Your Product Career, Using the Product Quadrants

The Product Coalition

Photo by Prateek Katyal on Unsplash Most of us have a hard enough time living in the here and now and doing our day jobs, let alone thinking about the future. It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown?

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Productboard launches new capabilities to empower customer-centric product teams

ProductBoard

Easy to use roadmapping, dynamic customer segmentation, and enhanced integrations, including Salesforce, to improve productivity and accelerate innovation. Every product team aspires to build excellent products that fulfill customers’ needs, regardless of industry, use case, or company size. Yet too often, product teams are stuck managing manual processes for analyzing and cataloging customer.

Roadmap 98
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Is Product Perfection Really Attainable?

Centercode

Imagine: A delightful, bug-free product springs fully formed from your PRD and lands directly into your customers’ waiting hands. Seems impossible? That’s only because…it is. No product is perfect at the start. But perfecting a product is possible — and with the right methodologies and practices, it’s well within reach. But first, What Makes a Perfected Product?