Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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The 40 Best Questions to Ask in an Interview — How to Go Deeper Than “What’s the Culture Like?”

First Round Review

Top startup leaders shared their favorite thought-provoking questions for candidates to ask during an interview to stand out from the crowd and gain in-depth knowledge about the company, the team, and the role.

Startups 145
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Negotiating with Sales: A Guide for Product Managers

Mind the Product

As a product leader, you’ve likely been in this situation. The sales team needs one specific feature to close a new opportunity with a large new prospect. Your gut instinct tells you that you’ve done right through customer interviews and competitor research. You have a solid roadmap to execute, and you wonder if maybe the [.]. Read More. The post Negotiating with Sales: A Guide for Product Managers appeared first on Mind the Product.

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Product lessons through a meditation app

The Product Coalition

Product lessons from a meditation app Photo by Le Minh Phuong on Unsplash edited on Photolab.me I was recently reading my post on how to design user registration flows. A couple of thoughts occurred to me. I will illustrate them through using an example. My employer partnered with a meditation app to offer employees a premium subscription for free for a limited period.

Download 130
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How to Fuel the Right Culture for a Winning Product Team [+Webinar]

280 Group

To learn more in-depth about our full list of tips on fueling team culture, sign up for our upcoming webinar, 10 Keys to Unlocking a Winning Product Team. Product Leaders. Whether you are brand new to team leadership or have been leading a Product Management team for years, a product leader’s role is always tough. Not only are you expected to lead a team that will build the right products to meet customers’ needs and satisfy corporate goals, you’re also expected to coach your team members to exc

Webinar 296
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Better engineering through management – the surprising benefits of becoming a manager

Intercom, Inc.

One of our core values at Intercom is “We love people who genuinely want to learn and grow.”. Of course, celebrating and encouraging a growth mindset is all good and well, but how do we put in place structures and processes that actually encourage career growth? In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people.

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

Photo by Matt Noble on Unsplash In the 1990s and 2000s, Blockbuster was the nation’s top video rental company, with over 8,000 stores across the globe. By 2010, the company had shuttered all of its stores (except this one you can rent on airbnb). What went wrong? How did Blockbuster go belly up in less than a decade? Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix).

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5 Plays Every Sales Playbook Should Have

Product Management University

The whole point of creating a sales playbook is to give your sales team “situational sales tools” that make them highly effective in every part of the sales process. The end game is a shorter sales process where you’re the clear choice. Here are five staples that should make the shortlist in every sales playbook. The Playbook: 1. The Product Overview. “Can you give me an overview of your products/services?

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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

Today, numerous studies echo this sentiment: a recent report from Forrester found that brands with a superior customer experience bring in 5.7 times more revenue than their competitors. And a recent study from Deloitte found that two-thirds of customers will switch brands entirely due to a poor customer experience. Customer expectations are higher than ever, and this acts as a forcing function, inspiring companies to think about their customers’ entire journey from acquisition to onboardin

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The PMwheel – a Compass for the Product Manager Development Journey

Mind the Product

Back in 2016, I was working with the product organization of a larger tech company. They asked me to help every product manager on the team “understand the role of the product manager better,” and to help the product managers understand what “better” would actually look like. This was not an easy challenge and, although [.]. Read More. The post The PMwheel – a Compass for the Product Manager Development Journey appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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E-Learning Vs Traditional Learning: Benefits and Differences

The Product Coalition

The rift between traditional learning and online learning continues to grow as technology makes inroads in our daily lives. The corona virus pandemic has forced learners across industries to take to online learning, with schools and universities being shut down for the foreseeable future. The advantages of online learning are many; that said, the jury is out on which learning process emerges as the victor in the online training vs traditional training battle.

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B2B Product Manager Magazine October 2020

Product Management University

The B2B Product Manager October 2020. The product led growth model is gaining tremendous momentum. This month we look at the impact on product management and product marketing. It’s big, or maybe that’s just the way it should have always been. As most companies deal with leaner sales pipelines, your product demos are even more critical to making the shortlist.

Magazine 130
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7 steps to creating better help center content

Intercom, Inc.

Maya Angelou, the poet and civil rights activist, said it best: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”. That’s a universal truth, but one businesses forget about at their peril. The feelings customers take away from an experience with your company are far more important than any “response time” metric.

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Product Accountability – Appraise Products Like a Manager

Mind the Product

Performance reviews, evaluations, or appraisals are awful, and we need more of them. it’s time to recognize the need for Product teams to evaluate themselves based on the performance reviews of their products. This is meant to establish the mindset that in order to evaluate a Product Manager’s and Product Team’s performance it’s not about [.]. Read More.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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A Psycho-analytical Approach to Creating High-Converting Websites

The Product Coalition

Symmetrical landing page structures which popular web-building tools offer may not always deliver the conversion you expect if you do not understand the mechanisms behind them. Photo by ?? ?? on Unsplash Background Try recalling your recent visits to landing pages which are trying to sell you something. Chances are, your mind would register a rather common page structure where you would see an impressive “hero image” and a slew of sales-centric information before a final “call-to-action” button

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Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups

First Round Review

In Dan Hockenmaier's and Lenny Rachitsky's experience, founders are often surprised to learn that there are very few routes to scalable new customer acquisition. Here, this duo unpacks the three ways to drive consumer startup growth, offering a detailed framework and set of case studies for accelerating in each lane.

Startups 125
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TEI 305: Become a product naming champ – with Alexandra Watkins

Product Innovation Educators

How product managers can create product names that make people smile. Not many product managers get involved in naming products, and that is a mistake. If you were involved during the initial idea work and problem solving—creating a product concept that fulfills customers’ unmet needs—then you have valuable insights for the product name. You can be a great brainstorming resource to help Marketing or a naming consulting. .

Naming 115
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Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

Mind the Product

“People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members [.].

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Here are the 10 most clarifying questions a PM should ask (often)

The Product Coalition

Photo by Emily Morter on Unsplash I recently came across this article on “ Eigenquestions ” which speaks about the idea of identifying the most important question when looking to make a decision or taking on an initiative (“the question where, if answered, it likely answers the subsequent questions as well”). This got me thinking about ways to frame questions that can help busy PMs quickly get to the root of the matter.

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Gainsters of Gainsight: Meet Minh Phan, Senior Director of Product Management

Gainsight

1. Tell us a bit about yourself and what your role is at Gainsight. I’m responsible for Product Management and Technical Communications. As one team, we provide relevant guidance to users when they need it, whether it is through documentation or inside the product. With a finance background, I am focused on developing our Revenue Optimization solutions, which connects Customer Success to revenue. . 2.

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Productboard accelerates growth to serve larger organizations and teams

ProductBoard

We are delighted to announce new additions to our product, customer base, and leadership team, as well as a refresh of our brand! This week, we are hosting our 2020 Product Excellence Summit – a virtual event featuring a panel of product thought leaders and a global audience of 3000+ product professionals. Besides kicking off the very first conference in Productboard history, we have some other.

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Can you be a Mom and a Product Manager? – Shelly Kalish & Karen Hershenson on The Product Experience

Mind the Product

“People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members [.].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What’s The Difference Between UI and UX? A Three Minute Breakdown

The Product Coalition

As many of us digital designers generally know, UX means ‘user experience,’ which focuses on how something works and how people use it. Continue reading on Product Coalition ».

UX 104
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The Essential Common Ground For Highly Effective Teamwork

Strategyzer

In a recent workshop we hosted with close to 100 participants, we asked participants “what organisational problems, obstacles, and risks are preventing you from successfully testing business ideas”? One of the biggest pains iterated by most participants was the lack of time. Most corporate innovation teams we work with are often from multiple disciplines, building and testing an idea on top of their existing workload.

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Onwards & upwards! A fresh new brand to take Productboard into the future

ProductBoard

I founded Productboard five years ago with a simple mission: to help companies build products that matter, together. Five years may not seem like much, but in the hyper-growth world of startups, it’s a long time. In those five years, we’ve grown from a tiny startup with a handful of people to an established, globally recognized company. Earlier this year, we closed our $45 million Series B.

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Building And Scaling Empowered Teams: AMA With Nate Walkingshaw

Mind the Product

In this AMA session, exclusively for MTP Leaders, Nate Walkingshaw reveals some of the tough leadership lessons he learned early on in his career, how to build and scale a culture of trust, and why he wishes we’d all stop using the word ‘failing’ If you missed it, you can watch the whole session again, [.]. Read More. The post Building And Scaling Empowered Teams: AMA With Nate Walkingshaw appeared first on Mind the Product.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.