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Enterprise CS 101: Establishing Customer Success Quickly

Gainsight

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. But alignment is more than just having a seat at the leadership table. But this is more than just a revenue transformation. .

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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education

Gainsight

By Steve Cornwell, July 11, 2023 This morning, we announced that Gainsight acquired Northpass in the most exciting moment in my 20 years of company building and the most defining moment in the history of Digital Customer Education. No platform existed for B2B companies looking to make educational content available to customers.

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How To Climb The Product Marketing Career Ladder Faster

Product Management University

It’s more about demonstrating stronger leadership. As a product marketing manager, the most valuable thing I did for our worldwide sales team was educate them on the market segments where demand for my product was highest. At the time, this was a regular practice as all enterprise software was installed at the customer site.

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Reconciling Product Management and Product Leadership

The Product Guy

A new leadership role is also a good opportunity to assess and evaluate whether you have the right skill sets and resource capacity in your team. By taking on more responsibilities, I need to demonstrate leadership and gain the confidence and trust of my stakeholders. Educate stakeholders. Resource management.

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The ABCs of Product – Melissa Perri on The Product Experience

Mind the Product

So when we got her on the line, we covered everything… including Japanese deployment strategies, Marmite and peanut butter, product leadership and team organisation, how companies scale, how to pick the right environment for you, and even her new book, Escaping the Build Trap. Quotes of the Episode. This place is a mess.

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Product Executive in Residence, Brian Nejmeh Discusses Product Management at CMU

Product Management Unpacked

This new PXIR role enables CMU to bring the voice of industry into classrooms and product leadership curricula. I have spent 30 years in the enterprise software space, as a founder, entrepreneur, investor and board member. I’m excited to be named Product Executive in Residence (PXIR) at Carnegie Mellon University.

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HOW A CAPSTONE PROJECT LED TO A ROBUST FUTURE IN PRODUCT MANAGEMENT.

Product Management Unpacked

I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills. UPMC Enterprises Provides Deep Insight Into Product Management. When asked to be an MSPM capstone sponsor, UPMC Enterprises was happy to partner with the program. And it’s CMU.”.