Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. The post Enterprise CS 101: Establishing Customer Success Quickly appeared first on Gainsight Software.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Reporting Tools 89

Gainsight

APRIL 26, 2022

Similarly, many enterprise organizations feel a sense of accomplishment once they have established a customer success team. Lack of trust from stakeholders within the organization, like Sales and Finance, because results are either opaque or fall short of estimates. They are just happy to be there. . And why not?

Reporting Tools 92

Reporting Tools Analytic Tools Enterprise Data Visualization 92

Mironov Consulting

JUNE 28, 2018

What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. When sketching out your company, it’s important to guess at your price point, marketing and selling models. $50/year What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mironov Consulting

JANUARY 24, 2024

  Do Sales, Marketing, Finance, HR, Engineering, and Product know/have what they need to support the plan?    (“We’ll dominate the market for X with industry-best profitability, winning products, highest NPS, 100%+ net renewals, and top employee satisfaction.”) Short-enough time frame (e.g.

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

The Product Coalition

NOVEMBER 27, 2023

Vertical SaaS products that effectively integrate finance goods into their offerings can generate significantly more value for themselves and their clients. This action not only creates new, frequently recurring revenue streams, but it also raises the value for enterprises. Conducting market research is also essential.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

The Product Coalition

JUNE 21, 2022

Decentralized Finance (DeFi) has opened the door to many innovative financial services that eliminate the need for middle-entities that slow down financial transactions and increase gas fees. Onomy is a layer-1 blockchain developed on the Cosmos network , designed to revolutionize the foreign exchange market.

Finance 116

Finance Technical Review Technology Banking 116

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Sustainable competitive advantage In today’s dynamic market, maintaining a competitive edge is crucial.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Userpilot

MAY 22, 2024

However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Salesforce Marketing Cloud.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Reporting Tools 98

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.

User Testing 91

User Testing Feedback Software Research Software Product Marketing 91

Product Management University

MAY 24, 2021

For example, consider the workflows that cross marketing, sales and finance, or customer service, shipping and billing, or IT, human resources and all departments. At the top of your game, you’re delivering solutions with industry-specific functionality that make customers more competitive in their markets.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Userpilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Product Management University

JANUARY 2, 2024

Taking those solutions to market in a way that returns quantifiable strategic value back to your own organization, beyond just your financial goals. In a portfolio management structure, a small portion of the team is organized around market segments. Start with one market segment where you’re already successful.

Product Management 147

Product Management Product Manager Product Research Management 147

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Mironov Consulting

APRIL 8, 2024

  The context: like this recent post , my coachee and I were talking about every product leader’s frustration that our go-to-market-side partners (GTM) and stakeholders have rampant “roadmap amnesia” and assume their next request is easy and are always trying to push 100 pounds more into our 5-pound R&D process.  

Technical Review 65

Technical Review Software Review Finance Product Research 65

Modus Create

FEBRUARY 16, 2022

38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. After being disrupted by nimble, agile players for decades, large enterprises are fighting back with significant investments in digital initiatives. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet.

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 45

User Testing Enterprise Technical Review Feedback Software 45

Alchemer Mobile

MAY 7, 2020

Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. mParticle is the customer data platform for brands leading the CX revolution. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. However, it’s not easy to pick a tool among a myriad of tools available on the market. These are customer tracking software for marketing automation: Zapier for building automation and using customer data to trigger workflows.

Data Visualization 85

Data Visualization Analytic Tools Reporting Tools Software Review 85

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. For a growing business, segmentation is necessary to know your customers and your market, and share this understanding across teams. Informing our approach to the market.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Modus Create

JANUARY 10, 2023

Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. The acquisition of Clarisoft represents our third acquisition in the European market. . We kick off 2023 with an excited update! Fifth Acquisition in 12 Months.

Software Engineering 98

Software Engineering Engineering Automotive Healthcare 98

Intercom, Inc.

NOVEMBER 7, 2018

The best marketers in the world help their companies grow for the long term. However, periodically marketers seem to go through a wave of collective insanity where we forget about the ‘long term’ part of the discussion and start to chase growth at any cost. So, how can we protect ourselves from ourselves?

Customer Experience 202

Customer Experience User Testing Advertising Finance 202

Product Innovation Educators

MAY 8, 2023

Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. In the application, we shared our enterprise strategy and specifically the significant role innovation plays in that. Product innovation is a new product that goes to market, is sold to consumers, and drives revenue growth.

User Testing 110

User Testing Data Visualization Customer Experience Feedback Software 110

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing 40

User Testing Enterprise Technical Review Feedback Software 40

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

The Product Coalition

FEBRUARY 19, 2023

Additionally, focusing too heavily on reducing friction can result in a commoditized product or service that fails to stand out in a crowded market. For consumers lacking commitment For enterprise software companies, they often require users to provide proof that they are a genuine business during acquisition to filter out hobbyists.

Reporting Tools 130

Reporting Tools Customer Experience Healthcare Entertainment 130

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Intercom, Inc.

AUGUST 4, 2020

As we enter our next era, now is the right time to bring on a strong finance leader with deep experience in growing companies at our scale. Dan has a tremendous track record of growing robust mid-market and enterprise technology businesses like Sitecore and Rocket Fuel (now part of Amazon’s Sizmek ).

Customer Communications 132

Customer Communications Finance Customer Experience Leadership 132

Userpilot

OCTOBER 5, 2023

Stakeholders across the organization, including marketing , sales, product managers , customer success teams, finance, and senior leaders , monitor the CAC payback metric to optimize strategies and inform decision-making. Userpilot onboarding, analytics , and feedback features can help you reduce CAC and boost revenue.

Feedback Software 92

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 92

Product Management Unpacked

JULY 11, 2019

Product managers were difficult to hire even when the need for talent was coming more specifically from enterprise and B2C software and technology companies. Hiring them from the market could satisfy your company’s needs for a while. Demand for product managers will not stop in the foreseeable future.

Education 217

Education Automotive B2C Product Management 217

Roy Madden

APRIL 4, 2022

Market Intelligence. Speed up your market intelligence by 70% with Leo Web Alerts. The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Feedly includes AI models for key market intelligence concepts.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Product Culture

NOVEMBER 29, 2023

Their growth strategy calls for them to move into the enterprise space where deal sizes are larger and more profitable. Sarah must work closely with engineering, design, support, services, sales, marketing, and even finance to set expectations on what will be in the roadmap going forward and what will not. Not all of them.

Leadership 52

Leadership Finance Naming Roadmap 52

Mironov Consulting

MAY 18, 2024

  If you’re not getting the candidates you need, go outside for a contingent search professional who focuses on product roles (not engineering or design or sales or marketing).   But Product (and Engineering and Design and Marketing and Support…) may have spent years building the next great new thing. 

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

The Product Coalition

MARCH 25, 2022

People quickly went digital and understood that finances don’t always require personal presence. In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Web and mobile banks appeared to address these needs.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115