Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies. Enterprise sales cycles are 6-18 months, with dozens of touches and contributions from every department.

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B2B Enterprise Onboarding KPIs User Testing 118

Alchemer Mobile

AUGUST 28, 2023

Key leadership addition positions Alchemer to continue impressive organic and acquisition momentum. LOUISVILLE, COLORADO, August 29, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO).

Feedback Software 130

Feedback Software Research Software User Testing Product Research 130

Johanna Rothman

OCTOBER 13, 2021

You might be an enterprise architect, a middle or senior manager, a C-level executive. See Leadership Tip #9: See & Stop Micromanagement—Learn to Trust Instead. How often do you need to change your decisions as you learn more information? This is a part of the series of leadership tips. Or some other title.

Leadership 74

Leadership Customer Experience Agile Enterprise 74

Gainsight

APRIL 19, 2022

Support from leadership across various functions increases what’s possible for CS teams and helps improve retention and expansion. You’ll start off by using the information your team gathered during the sales process to understand what is most important to the customer. Play It Right with a Playbook.

Enterprise 52

Enterprise Onboarding KPIs Customer Experience Data Visualization 52

Mind the Product

MAY 23, 2017

The long awaited book Product Leadership is finally about to hit our Kindles, iPads and possibly even our hands. It’s a book that shows product leadership to be a mentality and style, rather than a set of rules. The core tenets of Product Management are a natural breeding ground for leadership roles. Let teams shape the how.”.

Books 87

Books Leadership User Testing Product Research 87

The Product Manager Coach Blog

MAY 7, 2024

These titles may sound similar, but they encompass different levels of organizational expertise and leadership. In this article, I will review the differences between the Staff Product Manager and the Senior Product Manager roles, helping you gain clarity and make an informed decision about your career path. Which one is right for you?

Product Management 52

Product Management Product Manager Data Visualization B2C 52

Product Innovation Educators

APRIL 15, 2024

His expertise is on leadership for innovation and business transformation. His most recent book is Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era. Big Bets typically happen at the enterprise level but can happen at the team or product level. Today, it is not.

User Testing 114

User Testing Product Management Product Manager Product Research 114

Mind the Product

MAY 23, 2017

The long awaited book Product Leadership is finally about to hit our Kindles, iPads and possibly even our hands. It’s a book that shows product leadership to be a mentality and style, rather than a set of rules. The core tenets of Product Management are a natural breeding ground for leadership roles. Let teams shape the how.”.

Books 70

Books Leadership User Testing Product Research 70

The Product Guy

AUGUST 1, 2017

A new leadership role is also a good opportunity to assess and evaluate whether you have the right skill sets and resource capacity in your team. By taking on more responsibilities, I need to demonstrate leadership and gain the confidence and trust of my stakeholders. Resource management. Stakeholder engagement. Better Decisions.

Leadership 99

Leadership Product Management Product Manager Product Research 99

Product Talk

JANUARY 3, 2024

While he’s worked in a range of roles and companies, he describes his focus as building enterprise applications for some of the largest companies. In an enterprise organization, I think we all have to understand we’re here to build revenue both near term and long term,” he explains. We have a lot of customers.

Product Research 211

Product Research Customer Experience Research Software Reporting Tools 211

Usersnap

SEPTEMBER 29, 2022

The disruptive growth approach focuses on gaining market leadership with a lower-cost product, which will help capture new customers. The main goal of a disruptive SaaS growth strategy is to give your company fast market leadership and the competitive edge. Here is a 6-point SaaS growth strategy guide for your enterprise.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. Since leaving college, I knew I wanted to work in technology, in a sales or go-to-market position.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. You distinguish between being “data-informed” vs. “data-driven.” Being data-informed is like driving a car with a heads-up display.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

The Product Coalition

MAY 19, 2022

Once the product-based revenue potential is rolled up across the portfolio, an enterprise number emerges to share with leadership. Of course, that product-driven revenue potential will be negotiated with leadership. Roll up the opportunity roadmaps across the enterprise to understand revenue potential.

User Testing 117

User Testing Product Research Leadership Customer Experience 117

Daniel Elizalde IoT Blog

NOVEMBER 10, 2020

In this episode of the Enterprise Product Leadership podcast, we discuss the economic value of data. My guest today is Bill Schmarzo, Chief Information Officer at Hitachi Vantara. Welcome back to Enterprise Product Leadership! I’m your host, Daniel Elizalde.

Enterprise 87

Enterprise Leadership Information 87

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

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Generative AI Customer Communications Technical Review Reporting Tools 110

Nulab

APRIL 3, 2019

This time, our meetup theme was “Product Management, Strategy & Leadership” and it was a great pleasure for us to host our invited speakers: Jay Fong, Product Strategy Lead ( honestbee Singapore ). Giom Duquesnay, Enterprise Agile Coach ( Giom Consulting ). Mike Dickinson, Chief Product Officer ( Xendit ).

Leadership 44

Leadership User Testing Analytic Tools Product Management 44

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. And many are striving to provide just that. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

People-First Product Leadership

JUNE 3, 2024

Applying NVC also helps to build trust, open up communication, and build a foundation for a positive working relationship when you’re in an enterprise B2B product space. ” or “Can we brainstorm together way to address the top pain points of our most strategic enterprise B2B customers?"

Product Management 52

Product Management Product Manager Product Research Customer Feedback 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Modus Create

FEBRUARY 5, 2024

Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. AI is top of mind… but executives need more information I don’t need to tell you that AI is undoubtedly transforming our economy. The data is consistent with my ongoing conversations with chief innovators across several industries.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Agile Velocity

MAY 14, 2020

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. In our experience leadership tends to “Want them all, equally. Teams maintain a predictable cadence of delivery enabling the business to make informed business decisions. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Daniel Elizalde IoT Blog

APRIL 6, 2021

How do you define a product positioning that drives sales and informs your roadmap? Find out in this episode of the Enterprise Product Leadership podcast.

Positioning 71

Positioning Roadmap Enterprise Leadership 71

The Product Coalition

DECEMBER 31, 2023

As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Often it’s because so much of product leadership is about relationships. But either way you will do it after making an informed decision, and not just by inertia.

User Testing 102

User Testing Workshop B2B Leadership 102

TechEmpower - Product Management

AUGUST 21, 2023

The explanation from software leadership is often unsatisfying or unclear. Background Information Review Our first step is to review existing background materials. Getting Buy-in from Leadership Business leaders are often concerned about how their tech teams will react to an external technical review.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Daniel Elizalde IoT Blog

FEBRUARY 9, 2021

That’s exactly the topic of this episode of the Enterprise Product Leadership podcast. This is a fun and informative episode that no Product Leader should miss! What is the true business value of 5G? The post The True Business Value of 5G with Rob Tiffany appeared first on Daniel Elizalde.

Enterprise 71

Enterprise Leadership Information 71

Agile Velocity

AUGUST 29, 2023

Subscribe to our blog and YouTube to keep updated on the latest news and information related to leadership and organizational agility. Patrick Lencioni, best-selling author on teams and leadership said, “If you prioritize everything, you prioritize nothing.” There are a few common ways of looking at articulating value.

Leadership 70

Leadership Customer Experience ChatGPT Technical Review 70

Mind the Product

JULY 10, 2019

Joff Redfern is vice president of Australian enterprise software company Atlassian. He previously spent seven years at LinkedIn and he shares his thoughts on the “best and most painful product lessons” of his product leadership career through a journal he calls “the blue book”. Corrals stakeholders to get necessary information.

Books 110

Books Software Review Framework Leadership 110

Mind the Product

APRIL 10, 2017

Personally, I can’t stop thinking about the pain that this new reality – the one that comes after Agile – is going to cause a lot of enterprise companies. Rather, it’s the way it was introduced to the enterprise. More importantly, it becomes one of the best tools for leadership. Agile isn’t to blame for this.

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Agile Research Software Product Research Customer Experience 194

Gainsight

APRIL 4, 2023

This required users to swivel between systems and led to complaints about inconsistent information between systems. Leadership also observed the system fatigue that resulted from employees having to administer processes among all of the tools. Leadership was sensitive to the tactical and emotional impact of the change.

Research Software 52

Research Software Customer Experience User Testing Leadership 52

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. As a Digital Team in a Large Enterprise. A leadership team that has all these types of work visible on its roadmap and in its strategy is in a good place.

Reporting Tools 141

Reporting Tools User Testing Research Software Product Research 141

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Roy Madden

FEBRUARY 11, 2021

Rev1 ‘s results with Feedly Deeper understanding of emerging trends in foodtech , insurtech , enterprise software , and digital health Able to spot new investment opportunities that might otherwise have been overlooked No more information overload: 70% noise reduction , 5 hours saved per week Try Feedly Enterprise.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Product Innovation Educators

MARCH 13, 2023

How product managers can prepare for a product leadership role Today we are talking about how you can prepare for and find a senior product leadership role, and we’ll be addressing this both for current senior leaders as well as for product managers. Action Guide: Put the information Chris shared into action now.

Leadership 88

Leadership Data Visualization Download Strategy 88

eG Innovations

OCTOBER 13, 2022

Today IT resellers are categorised into sub-groups which better define their type or focus, such as, Managed Service Providers (MSP), Value Added Reseller (VAR), Enterprise, Systems Integrator (SI) etc. Either way the constant flow of information and change places a large burden on resellers and their staff to stay up to date.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience User Testing 52

Mind the Product

MARCH 11, 2020

Our product helps businesses (especially in financial services) use natural language processing to get information and insights from their documents at scale. Enterprise product, especially in machine learning, is more of a hybrid role than B2C product roles seem to be. I coached and mentored people. I conducted user research.

Research Software 99

Research Software B2C Artificial Inteligence Customer Experience 99