Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. 6:10] Tell us more about processes to help our teams succeed.

User Testing 253

User Testing Customer Feedback Product Management Product Manager 253

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. Yet it’s the first KPI proposed by many exec teams.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. With over 300 people in total?—?50–60

Weak Development Team 137

Weak Development Team Systems Review Customer Experience Software Review 137

Mind the Product

DECEMBER 11, 2017

I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers. Developers are Also our Customers.

Weak Development Team 130

Weak Development Team Customer Experience Systems Review Software Review 130

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results. ” But we need good results, not just less work for me. .”

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

Product Talk

SEPTEMBER 11, 2019

I was there to present my findings on how one of our business lines was doing. A few weeks later, she offered me a job on her team. I kept meeting with every team in the company to learn more about what my business was good at, even if it didn’t involve direct contact with the products that I was building. My teams move markets.

Research Software 254

Research Software User Testing Data Visualization Feedback Software 254

Userpilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Who would be a bad fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mind the Product

JANUARY 28, 2019

They go from planning one product to the next, foregoing the opportunity to establish fundamental product instincts, which only develop after managing the same product for an extended period of time. My article “ 10 Hacks of Customer-Centric Enterprise Product Managers ” dives into this deeper. Which hurts.

Product Management 179

Product Management Product Manager Customer Experience User Testing 179

Mind the Product

APRIL 4, 2017

Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. So how do you know if your product team has a good idea? While Dual-Track Agile is my recommended way to develop products, it’s not very clean. Now Things get Messy. Can users use it? Usability).

Agile 186

Agile Product Research User Testing Customer Experience 186

The Product Coalition

FEBRUARY 6, 2020

The best product teams have a stronger analytics set-up than the competition. And if your product team is open to new technology, you can instantly gain an edge on the market. Natural thumb position for smartphone users (right-handed) This makes developing a UX system for mobile apps a unique challenge.

Analytic Tools 135

Analytic Tools Data Visualization Weak Development Team Product Research 135

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mind the Product

AUGUST 23, 2018

Product managers are only hired after the innovation or startup teams get concepts or funding approved. This means that product managers are thrust into developing a product or service concept they had no part in creating. A product manager is the leader and glue for the development team, from concept to launch.

Product Management 142

Product Management Product Manager Weak Development Team Technical Review 142

ProductPlan

AUGUST 15, 2019

Among those filling non-executive technical roles, enterprise architects, in particular, must be able to speak to a broad audience about a variety of topics. Challenges enterprise architects face. For enterprise architects, this presents a few challenges. For enterprise architects, this presents a few challenges.

Enterprise 76

Enterprise Technical Review User Friction Weak Development Team 76

Product Management Unpacked

APRIL 25, 2019

I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. In my experience, start with core constituents – your immediate team, leaders of development/engineering, sales, followed by top customers. They unveil current thinking that may not be present in existing customers.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

The Product Coalition

MAY 19, 2022

The WMS integrates with other systems (for example, enterprise resource planning software), runs in the cloud (software as a service) or on-premise (a logistics company maintains the platforms itself). The type of application is negotiated with a logistics software development company before the start of the project.

Analytic Tools 147

Analytic Tools Systems Review Data Visualization Software Review 147

Userpilot

JANUARY 27, 2022

To calculate the customer churn rate , divide the number of customers lost during the given period by the number of customers present at the start of that period, and multiply the result by 100. Small SaaS businesses typically go for a 5-7% rate, while enterprise businesses maintain churn rates of less than 5%. Churn Rate Calculation.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. The first approach I took to managing the deal – writing longform executive summaries – left me and my team more confused than empowered. Three key realizations, presented as acts here, helped me turn the deal around. 2 critical security and compliance inquiries.

Data Visualization 147

Data Visualization Agile Framework Weak Development Team 147

The Product Coalition

NOVEMBER 4, 2020

These are our improv techniques for conducting user interviews, consolidating user pain points to create solutions, humanizing your customers, and working with your team to bring it all home. We hope they come in handy for you and your team. Find ways to connect your team members to their end audience. Becca, back to you.

Article 205

Article Product Management Product Manager User Friction 205

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. or doing nothing, is usually the main competitor faced by enterprise sales-people.). Iterate the product based on feedback. Seek first to understand and then to be understood”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MARCH 23, 2020

From objectives to roadmap, the strategy behind product development?—?Part large enterprise tech companies meant to connect between the company’s goals, the department’s, the team’s and even personal goals over a specified period of time. This framework, which is widely common in medium?—?large

Weak Development Team 78

Weak Development Team Roadmap KPI Strategy 78

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

UX Planet

MARCH 15, 2025

Im proposing a well-rounded model of specialization (beyond T-shaped, etc) that encompasses not just craft but also domain expertise (and more), as traditionally non-technical industrieslike healthcare, education, and governmentgrow their technical teams. But it helped to consider this through the lens of branding and sales.

Research Software 59

Research Software Marketing User Testing Weak Development Team 59

Userpilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. But regardless of how I presented myself, that was something that I could easily explain once people approached me. That’s the whole reason VCs invest in startups.

Naming 148

Naming User Testing Weak Development Team Feedback Software 148

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. In other words, it defines your product’s niche, how it is different from the competing products, and the most optimal way to present it to various target audiences. Determine customer needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or  Or by hiring outside experts to teach them prioritization.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

ProductPlan

OCTOBER 1, 2020

The goal is to help product teams “rise above the day-to-day slog and truly think through what makes a successful Product and how to make it happen.”. This conference is dedicated to helping SaaS executives, founders, and entrepreneurs of enterprise software companies ramp up their subscription revenue. SaaStr Annual. SaaStr Annual.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Userpilot

JULY 29, 2019

Positioning is the context in which you present your product. You may end up attracting more leads on top of the funnel – but the leads will inevitably be of poor quality and your conversion rates will be dismal. But with a small team and limited resources, it was falling considerably behind in terms of functionality.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Modus Create

NOVEMBER 15, 2024

With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI. LLMs assist by quickly reviewing documents, understanding and extracting claims, and presenting them in a digestible format. Data quantity matters, too.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions.

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Weak Development Team User Testing Reporting Tools Data Visualization 67

Userpilot

MAY 29, 2024

Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Drawing on his expertise in behavioral design , Nir explores the psychology behind distraction and presents a four-step model to help readers become more focused and productive.

Books 105

Books Research Software User Testing Customer Experience 105

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there? We provide data for modern sales and marketing teams across all the products they already use.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. So first the question many salespeople are thinking while we present our next-quarter roadmap is….

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92